Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?
PYMNTS
APRIL 18, 2017
voice) to interact with people, brands or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context.”. Connecting consumers with brands at any time of the day for customer service and making purchases gives chat commerce the opportunity to shake up the retail industry.
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