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A new digital bank needs a new customer service experience

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. If you take the wi-fi away they almost die,” said Albuquerque.

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Hot banking sessions at IBM Think 2019

Insights on Business

JANUARY 28, 2019

Working with IBM, the bank was able to enable a fully transparent extension of their VMware infrastructure with elastic capabilities while keeping the same operational procedures in a transparent extension of their operations and compute infrastructure over VMware. Speaker: Henrique Albuquerque, Bradesco Bank. IBMLive Twitter.

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