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FICO® Resilience Index Can Improve Card Account Management

FICO

In the early months of the COVID-19 pandemic, FICO found that the FICO® Resilience Index was a strong predictor of the likelihood that a consumer would receive a loan accommodation (payment deferral, forbearance, etc.) FICO’s analysis of a representative national sample of U.S. Brendan lives in Albuquerque, New Mexico and holds B.S.