article thumbnail

A new digital bank needs a new customer service experience

Insights on Business

They use the Bradesco infrastructure, but they operate in parallel. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Financial management. Hyper-connected journey.

article thumbnail

Mall Vacancies At Highest Level In Eight Years

PYMNTS

But 24 cities experienced vacancy rates that exceeded 12 percent, with the inclusion of Buffalo, Memphis and Albuquerque. million square feet globally – which is reportedly causing concern that mall operators will have difficulty finding tenants as replacements. But retail vacancies increased by 2.4

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Medicare Advantage Change Could Lead To Payments Opportunities

PYMNTS

One such company, called Honor , partners with local home care agencies and other providers to manage such tasks as caregiver payroll, recruiting, scheduling, insurance and legal issues. For now, Honor operates in San Francisco, Los Angeles, Albuquerque and Dallas. That round brought the company’s total funding to $115 million.

article thumbnail

Hot banking sessions at IBM Think 2019

Insights on Business

Working with IBM, the bank was able to enable a fully transparent extension of their VMware infrastructure with elastic capabilities while keeping the same operational procedures in a transparent extension of their operations and compute infrastructure over VMware. Speaker: Henrique Albuquerque, Bradesco Bank.