Remove Customer Experience Remove Kentucky Remove Millennials Remove Operations
article thumbnail

How Can Banks Thrive in the Next Five Years?

Jeff For Banks

Then came this bubble generation they named millennials. Ever call your millennial child only to get a text back asking "what?" There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. Because that is what millennials needed at the time. We can ignore millennials no more.'