Reimagining the Branch Experience

Social distancing practices are redefining how people transact in all areas of life, and banking is no exception. In an age when consumers expect maximum convenience and minimal waiting, branches can play a big role in building a relationship bridge.

Whether you are a consumer, business or employee of a financial institution, what you experience in the branch is more important now than ever before, and safety has taken on a whole new meaning.

Watch this webinar to learn how technology can help you create friction-less journeys that expand the consumer relationship, while increasing operational efficiencies and employee satisfaction.

Meet the panelists

David Johnson
Product Manager
Fiserv

David Johnson leads product management for branch automation and self-service management systems at Fiserv. For nearly 20 years he has worked with financial institutions, managed service providers, and technology providers to implement solutions that drive customer satisfaction in banking transactions, such as the Interactive Branch Kiosk and Teller Cash Recyclers from Fiserv. David is also a sought-after thought leader and features on panels, interviews and articles regularly in addition to representing Fiserv at industry events and associations.

David Reim
Director of Product Management
Fiserv

David Reim is a senior product strategist with extensive product management, marketing and operational experience working for some of the leading banks and technology vendors supporting financial services including Heritage Bank, Fleet Bank, Shawmut Bank, IBM and NCR. In his 18 years with Fiserv, David has been deeply involved with multiple products from ideation to go-to-market including the award-winning biometric solution, Verifast^TM and the integrated teller capture solution for DNA^TM, tMagic^TM.