Expert insights. Personalized for you.
We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the interactive technologies that are furthering the customer experience. CONNECT: The Mobile CX Summit is about learning the innovative ways mobile has helped to boost the customer experience MORE
But in some ways, the event will be notable for Apple watchers for what isn’t there than for what is. It should be noted that there has been buzz in the Apple blogosphere that the iPhone 12 could make a surprise guest appearance at Tuesday’s event. MORE
Consumers, meanwhile, often strive just to keep it all together, running from holiday event to holiday event, be it a winter-themed fundraiser, a special holiday concert or other entertainment, or just the office Christmas party. Because the holidays can be such a jam-packed – and sometimes stressful – time of year, the merchants and nonprofit groups in charge of running these holiday events need to do everything they can to keep things simple for consumers. MORE
Small business invoice financing platform Fundbox is targeting the events industry through a new partnership with Eventbrite. A press release late last week said Fundbox is integrating its solution into the Eventbrite platform to link event creators with access to credit. Bureau of Labor statistics cited in Fundbox’s announcement, the event industry is slated to grow 44 percent between 2010 and 2020. MORE
While Facebook has become the major place to go for finding local events like concerts, lectures and meetups, Google is giving the social media giant a run for its money. It made this decision following the observation that people were already using it millions of times on a daily basis to learn more about local events. Google’s new event feature is now available in the United States on mobile web and its app for both iOS and Android devices. MORE
It just might turn out to be the saving grace for many events as the COVID-19 virus scatters plans and people. It joins other events forced to postpone or cancel, including fashion weeks in Shanghai, Beijing, Seoul, Bologna and Geneva. JFWO is working to bring collections online and will essentially stage a new online event with the cooperation of various media outlets. As Rakuten Fashion Week is largely a B2B event, local designers will bear the brunt of the cancellation. MORE
By even their own accounts , their aims were much more modest – they were just looking for some kind of marketing event to draw attention to its new online marketplace, Tmall. But the firm had the idea that perhaps some kind of commerce event, like Black Friday or Cyber Monday , was just the thing to jump-start awareness – if it was very specifically geared to Chinese consumers. MORE
With the focus on social distancing, it is no surprise most events and conferences these days have gone virtual. While this transition can be fairly painless for some content, a major, often overlooked, component of in-person events is networking. Whether finding new sales leads and business opportunities or reconnecting with peers and colleagues, networking is a big draw for most industry events. Industry Events MORE
Weddings, galas and other public events come with thousands of little details that event planners must handle while satisfying everyone from event attendees to clients. Having the right spend management tools is not a luxury in event planning but rather an element critical to success. This also gives [event managers] the opportunity on site, in the event that they need to pay for something … at that moment, they have [those] cards that can do that.”. MORE
Ticketmaster , which handles off-site ticket sales for a huge portion of the country's music and sports events, is developing a system to assess fans' Covid-19 vaccination and testing status but will let local promoters set standards for attendance, the San Francisco Chronicle reported. MORE
Corporate event planners are hired to quickly find and furnish venues, and require digital tools to help them get the furniture and decor items they need, while staying on budget and on schedule. Lilian Shen, director of marketing at B2B furniture and decor rental company CORT Events , explained in this month’s feature story how B2B suppliers can help event planners select the drapery, couches and more by offering convenient visualization tools and quick, mobile purchasing channels. MORE
The era of the incredibly enabled home entertainment system has had an interesting effect on the world of events. Yet, just as often (if not more so), Anbritt Stengele, founder and president of Sports Traveler , told Karen Webster in a recent conversation, the ability to see interesting venues and big events in crystal clarity has the opposite of a depressive effect. With [this] type of event, many — if not most — of these bookings have been in the works for years. MORE
That’s hardly the easiest or safest way to book a space for an event. As a result, Shah created a platform for booking and managing small meetings and events called Bizly, focused on large corporations, which allows users to book thousands of hotel, restaurant and hospitality spaces online. For event venues, Bizly seeks to reduce the cost and effort in dealing with corporate clients, as these customers may have specific rules about booking a space. “We MORE
In the past couple of years, we’ve seen a significant shift to gifting experiences: sporting events, trips, concerts,” Natalie Kotlyar, head of the retail practice at consulting firm BDO, told the Post. MORE
eCommerce media is also getting something of an upfront event. The ultimate question this event seeks to answer is: How can clients win across eCommerce channels?” Recent events suggest that we are headed into an unprecedented Q4, in which traditional shopping and consumption patterns look drastically different than in years past.”. At a time when retail revenue is precious and the shift to Digital 3.0 MORE
It hasn’t been a good year for hospitality and events, with the pandemic shutting down travel, large gatherings, venues and the desire to be physically close to other people. Celebrity Event Planner Colin Cowie of Colin Cowie Lifestyle said the industry has to pivot to survive. Cowie said he truly believes the world will one day get back to normal and people will go to large weddings and corporate events again. Social events, he noted, are a different animal entirely. MORE
Airbnb is helping event planners provide lodging ideas for attendees – and is hoping to make some money along the way – with the launch of Airbnb for Events. In a blog post , the company said that event planners will share the details of the event, and then Airbnb will use that information to create a custom event page and embed a widget that will enable attendants to find a place to stay. MORE
That is the approach that INWEGO is taking with its subscription offering for live events. The service allows new venues such breweries and event festivals get exposure, while reducing friction in the process of getting live event tickets into the hands of consumers. To see the events available on the platform, consumers can download an app or visit the company’s website for a preview. Event Venues And Festivals. What makes a good event venue for the platform? MORE
Event startup Fever announced it has raised $35 million in a funding round led by Rakuten Capital. Headquartered in London, Fever is a live event creation and discovery startup that features places, pop-ups and experiences in cities around the world, including New York, Los Angeles, London, Manchester, Paris, Lisbon, Madrid, Barcelona, Bilbao, Seville, Valencia, Málaga and Ibiza. They can then book or reserve their spot at the events directly through Fever. MORE
Google has updated its events feature to include personalized suggestions and a new design that puts more event information in the search results. This decision was made following the observation that people were already using it millions of times on a daily basis to learn more about local events. Working with event sites to make their content more easily searchable, events will populate when queries about activities in an area are entered into the search engine. MORE
Amazon will host an event on Sept. At last year’s event, Amazon announced 15 Alexa-enabled products, including a microwave, new Amazon Echo products, a wall clock with Alexa built-in and more. Earlier this week Apple held an event where it showcased its new iPhone, Apple Watch and iPads. 25 in Seattle to introduce new products and services. According to CNBC , the eCommerce giant is expected to debut new hardware for its Echo family, as well as launch new products. MORE
The effects are rippling through the world, particularly when it comes to the world of travel and events. However, as case reports in Northern Italy topped 100, the National Chamber of Italian Fashion cancelled its closing awards event scheduled for Sunday night, as well as its market day for emerging designers the following day. MORE
Food and craft vendors potentially miss out on seizing critical revenue if they can’t make card payments quick and convenient at summer events, creating a need for simple, straightforward mPOS solutions. MPOS Tracker Contactless event vendors Featured News festivals Fourth of July jupiter pies kris krafts Mobeewave mobile apps mobile point of sale News Restaurants SMB Tracker Series MORE
It’s no secret that the meetings and events industry has been hit hard as in-person events have shuttered, as seen this week with the Consumer Electronics Show (CES) taking to a virtual format. What, then, might a “post-pandemic” meetings and events landscape look like? MORE
The pandemic has forced Bank of America, Chase, PCSB and other banks to find new ways to maintain connections with their customers and communities. Bank of America Brand Loyalty JPMorgan Chase Customer experience MORE
Entertainment streaming giant Netflix has taken over the lease of the iconic New York City movie theater, The Paris, and plans to use it for movie screenings, events and releases, the company said Monday (Nov. Netflix plans to use the theater for releases and special events, including screenings. MORE
there may be green shoots budding, or at least on the horizon, for the business event space. The business events industry is a sizable one, estimated at $1.5 IBTM Asia Pacific, a meeting for the meetings and events industry, is scheduled to be hosted on-site in Singapore in June. . MORE
Apple has temporarily suspended its usual 30 percent assessment on fees users pay to small businesses that host what Facebook calls “Paid Online Events,” The Verge reported Friday (Sept. MORE
Cyber Monday was not as big a success as forecasted, although consumers spent billions and set a record for the biggest U.S. online shopping day ever. In retail investments, small business digital platform GoSite landed funding in a Series B round. MORE
Apple has announced that it is canceling its Today at Apple events due to coronavirus fears, according to reports. “As As the coronavirus situation continues to expand and evolve, Apple has been ushering in new health and safety standards at its stores, as well as canceling events. New York City and its surrounding areas saw events canceled on March 12. As a precautionary measure, we are temporarily pausing Today at Apple programming. MORE
13 and 14, consumer perception of the event as a holiday shopping kickoff remains to be seen. 1 shopping day in Q4, with 67 percent planning to make a purchase during the event. Now that Amazon has officially confirmed Prime Day for Oct. MORE
Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX Summit. But due to the pandemic, this year’s awards ceremony will be held virtually on September 22 MORE
Businesses hold many events, covering everything from trade shows and board meetings to client dinners and fundraisers. This demand is evidenced by the $5 billion the United States’ B2B and B2C events and party planning space generated in 2019. PYMNTS recently caught up with Lilian Shen, director of marketing at B2B furniture rental firm CORT Events , to learn more about how flexible, digital B2B sales channels and visual supports are key to sealing the deal with event planners. MORE
Walmart has unveiled a fall event series for families that includes a Halloween Camp by Walmart, a gameday experience and a Halloween event. These additional events will give customers an opportunity to still celebrate the things they love, while staying safe.”. MORE
Events Related Topics PYMNTS
JANUARY 14, 2021
It’s no secret that the meetings and events industry has been hit hard as in-person events have shuttered, as seen this week with the Consumer Electronics Show (CES) taking to a virtual format. What, then, might a “post-pandemic” meetings and events landscape look like?
PYMNTS
JUNE 19, 2020
It hasn’t been a good year for hospitality and events, with the pandemic shutting down travel, large gatherings, venues and the desire to be physically close to other people. Celebrity Event Planner Colin Cowie of Colin Cowie Lifestyle said the industry has to pivot to survive. Cowie said he truly believes the world will one day get back to normal and people will go to large weddings and corporate events again. Social events, he noted, are a different animal entirely.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PYMNTS
NOVEMBER 17, 2020
there may be green shoots budding, or at least on the horizon, for the business event space. The business events industry is a sizable one, estimated at $1.5 IBTM Asia Pacific, a meeting for the meetings and events industry, is scheduled to be hosted on-site in Singapore in June. .
PYMNTS
NOVEMBER 23, 2020
Apple has extended a deadline for in-app fees for online events through June of next year, a posting on a developer site says. Apple entertainment Events News What's Hot
Advertiser: ZoomInfo
In recent years, cold calling has become synonymous with rejection and failure. But the numbers aren't that clear; while less than 2% of today’s cold calls actually result in meetings, 78% of decision-makers have taken an appointment or attended an event as a result of a cold call. What’s the verdict?
.png)
PYMNTS
FEBRUARY 20, 2020
Businesses hold many events, covering everything from trade shows and board meetings to client dinners and fundraisers. This demand is evidenced by the $5 billion the United States’ B2B and B2C events and party planning space generated in 2019. PYMNTS recently caught up with Lilian Shen, director of marketing at B2B furniture rental firm CORT Events , to learn more about how flexible, digital B2B sales channels and visual supports are key to sealing the deal with event planners.
PYMNTS
SEPTEMBER 28, 2020
13 and 14, consumer perception of the event as a holiday shopping kickoff remains to be seen. 1 shopping day in Q4, with 67 percent planning to make a purchase during the event. Now that Amazon has officially confirmed Prime Day for Oct.
PYMNTS
OCTOBER 12, 2020
Walmart has unveiled a fall event series for families that includes a Halloween Camp by Walmart, a gameday experience and a Halloween event. These additional events will give customers an opportunity to still celebrate the things they love, while staying safe.”.
PYMNTS
JANUARY 28, 2020
Weddings, galas and other public events come with thousands of little details that event planners must handle while satisfying everyone from event attendees to clients. Having the right spend management tools is not a luxury in event planning but rather an element critical to success. This also gives [event managers] the opportunity on site, in the event that they need to pay for something … at that moment, they have [those] cards that can do that.”.
Mobile Payments Today
DECEMBER 20, 2018
We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the interactive technologies that are furthering the customer experience. CONNECT: The Mobile CX Summit is about learning the innovative ways mobile has helped to boost the customer experience
Mobile Payments Today
AUGUST 13, 2020
Winners of the ICXA Elevate Awards, which recognize outstanding achievement in interactive customer experience, are typically recognized during the annual ICX Summit. But due to the pandemic, this year’s awards ceremony will be held virtually on September 22
PYMNTS
DECEMBER 2, 2020
Cyber Monday was not as big a success as forecasted, although consumers spent billions and set a record for the biggest U.S. online shopping day ever. In retail investments, small business digital platform GoSite landed funding in a Series B round.
PYMNTS
AUGUST 22, 2020
In the past couple of years, we’ve seen a significant shift to gifting experiences: sporting events, trips, concerts,” Natalie Kotlyar, head of the retail practice at consulting firm BDO, told the Post.
PYMNTS
AUGUST 5, 2019
Event startup Fever announced it has raised $35 million in a funding round led by Rakuten Capital. Headquartered in London, Fever is a live event creation and discovery startup that features places, pop-ups and experiences in cities around the world, including New York, Los Angeles, London, Manchester, Paris, Lisbon, Madrid, Barcelona, Bilbao, Seville, Valencia, Málaga and Ibiza. They can then book or reserve their spot at the events directly through Fever.
PYMNTS
JULY 27, 2018
Google has updated its events feature to include personalized suggestions and a new design that puts more event information in the search results. This decision was made following the observation that people were already using it millions of times on a daily basis to learn more about local events. Working with event sites to make their content more easily searchable, events will populate when queries about activities in an area are entered into the search engine.
PYMNTS
APRIL 23, 2018
Airbnb is helping event planners provide lodging ideas for attendees – and is hoping to make some money along the way – with the launch of Airbnb for Events. In a blog post , the company said that event planners will share the details of the event, and then Airbnb will use that information to create a custom event page and embed a widget that will enable attendants to find a place to stay.
PYMNTS
SEPTEMBER 25, 2020
Apple has temporarily suspended its usual 30 percent assessment on fees users pay to small businesses that host what Facebook calls “Paid Online Events,” The Verge reported Friday (Sept.
PYMNTS
FEBRUARY 28, 2020
The era of the incredibly enabled home entertainment system has had an interesting effect on the world of events. Yet, just as often (if not more so), Anbritt Stengele, founder and president of Sports Traveler , told Karen Webster in a recent conversation, the ability to see interesting venues and big events in crystal clarity has the opposite of a depressive effect. With [this] type of event, many — if not most — of these bookings have been in the works for years.
PYMNTS
SEPTEMBER 14, 2020
But in some ways, the event will be notable for Apple watchers for what isn’t there than for what is. It should be noted that there has been buzz in the Apple blogosphere that the iPhone 12 could make a surprise guest appearance at Tuesday’s event.
PYMNTS
JULY 3, 2020
eCommerce media is also getting something of an upfront event. The ultimate question this event seeks to answer is: How can clients win across eCommerce channels?” Recent events suggest that we are headed into an unprecedented Q4, in which traditional shopping and consumption patterns look drastically different than in years past.”. At a time when retail revenue is precious and the shift to Digital 3.0
Payments Source
DECEMBER 21, 2020
The pandemic has forced Bank of America, Chase, PCSB and other banks to find new ways to maintain connections with their customers and communities. Bank of America Brand Loyalty JPMorgan Chase Customer experience
PYMNTS
DECEMBER 12, 2018
Consumers, meanwhile, often strive just to keep it all together, running from holiday event to holiday event, be it a winter-themed fundraiser, a special holiday concert or other entertainment, or just the office Christmas party. Because the holidays can be such a jam-packed – and sometimes stressful – time of year, the merchants and nonprofit groups in charge of running these holiday events need to do everything they can to keep things simple for consumers.
PYMNTS
JULY 9, 2019
Food and craft vendors potentially miss out on seizing critical revenue if they can’t make card payments quick and convenient at summer events, creating a need for simple, straightforward mPOS solutions. MPOS Tracker Contactless event vendors Featured News festivals Fourth of July jupiter pies kris krafts Mobeewave mobile apps mobile point of sale News Restaurants SMB Tracker Series
PYMNTS
NOVEMBER 15, 2020
Ticketmaster , which handles off-site ticket sales for a huge portion of the country's music and sports events, is developing a system to assess fans' Covid-19 vaccination and testing status but will let local promoters set standards for attendance, the San Francisco Chronicle reported.
PYMNTS
MAY 21, 2018
Small business invoice financing platform Fundbox is targeting the events industry through a new partnership with Eventbrite. A press release late last week said Fundbox is integrating its solution into the Eventbrite platform to link event creators with access to credit. Bureau of Labor statistics cited in Fundbox’s announcement, the event industry is slated to grow 44 percent between 2010 and 2020.
PYMNTS
MARCH 3, 2020
It just might turn out to be the saving grace for many events as the COVID-19 virus scatters plans and people. It joins other events forced to postpone or cancel, including fashion weeks in Shanghai, Beijing, Seoul, Bologna and Geneva. JFWO is working to bring collections online and will essentially stage a new online event with the cooperation of various media outlets. As Rakuten Fashion Week is largely a B2B event, local designers will bear the brunt of the cancellation.
PYMNTS
FEBRUARY 19, 2020
Corporate event planners are hired to quickly find and furnish venues, and require digital tools to help them get the furniture and decor items they need, while staying on budget and on schedule. Lilian Shen, director of marketing at B2B furniture and decor rental company CORT Events , explained in this month’s feature story how B2B suppliers can help event planners select the drapery, couches and more by offering convenient visualization tools and quick, mobile purchasing channels.
PYMNTS
SEPTEMBER 13, 2019
Amazon will host an event on Sept. At last year’s event, Amazon announced 15 Alexa-enabled products, including a microwave, new Amazon Echo products, a wall clock with Alexa built-in and more. Earlier this week Apple held an event where it showcased its new iPhone, Apple Watch and iPads. 25 in Seattle to introduce new products and services. According to CNBC , the eCommerce giant is expected to debut new hardware for its Echo family, as well as launch new products.
PYMNTS
MAY 11, 2017
While Facebook has become the major place to go for finding local events like concerts, lectures and meetups, Google is giving the social media giant a run for its money. It made this decision following the observation that people were already using it millions of times on a daily basis to learn more about local events. Google’s new event feature is now available in the United States on mobile web and its app for both iOS and Android devices.
PYMNTS
FEBRUARY 25, 2020
The effects are rippling through the world, particularly when it comes to the world of travel and events. However, as case reports in Northern Italy topped 100, the National Chamber of Italian Fashion cancelled its closing awards event scheduled for Sunday night, as well as its market day for emerging designers the following day.
William Mills
OCTOBER 29, 2020
With the focus on social distancing, it is no surprise most events and conferences these days have gone virtual. While this transition can be fairly painless for some content, a major, often overlooked, component of in-person events is networking. Whether finding new sales leads and business opportunities or reconnecting with peers and colleagues, networking is a big draw for most industry events. Industry Events
PYMNTS
NOVEMBER 10, 2018
By even their own accounts , their aims were much more modest – they were just looking for some kind of marketing event to draw attention to its new online marketplace, Tmall. But the firm had the idea that perhaps some kind of commerce event, like Black Friday or Cyber Monday , was just the thing to jump-start awareness – if it was very specifically geared to Chinese consumers.
PYMNTS
MARCH 15, 2020
Apple has announced that it is canceling its Today at Apple events due to coronavirus fears, according to reports. “As As the coronavirus situation continues to expand and evolve, Apple has been ushering in new health and safety standards at its stores, as well as canceling events. New York City and its surrounding areas saw events canceled on March 12. As a precautionary measure, we are temporarily pausing Today at Apple programming.
PYMNTS
NOVEMBER 26, 2019
Entertainment streaming giant Netflix has taken over the lease of the iconic New York City movie theater, The Paris, and plans to use it for movie screenings, events and releases, the company said Monday (Nov. Netflix plans to use the theater for releases and special events, including screenings.
PYMNTS
APRIL 6, 2018
That’s hardly the easiest or safest way to book a space for an event. As a result, Shah created a platform for booking and managing small meetings and events called Bizly, focused on large corporations, which allows users to book thousands of hotel, restaurant and hospitality spaces online. For event venues, Bizly seeks to reduce the cost and effort in dealing with corporate clients, as these customers may have specific rules about booking a space. “We
235 
Let's personalize your content