Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, financial services executives from around the globe convened at the Bank Customer Experience Summit in Chicago to learn about the latest trends in retail banking and the customer attitudes driving them. They heard from a top-notch assortment of experts in branch transformation, fintech, mobile and self-service solutions, consumer behavior and more. They even heard from consumers in a focus group-style session with millennials.

Attendees also had the chance to sample great food and libations, spend time with industry peers and see the "Magnificent" sights of Chicago, as seen in our highlights video.

Register now for the 2017 BCX Summit, Sept. 18–20 at the Sofitel Chicago Magnificent Mile!