Through Friday, June 15, Networld Media Group is accepting entries for the 2018 Bank Customer Experience Awards from innovative financial institutions and fintech providers whose unique strategies and technologies are enhancing the consumer experience.
The Amazons, Starbucks and Ubers of the world have completely re-imagined what it means to provide an optimal digital shopping experience. And the likes of Walmart, Target and others continue to add elements of e-commerce into their physical stores.
As a result of these changes, consumers now expect the same kinds of experiences will all brands, not just retailers. Banks fall into that mix. And now more than ever, financial institution executives consider Amazon to be their toughest form of competition instead of the bank down the street.
Among brick and mortar-based financial institutions, the most progressive are wasting no time in partnering with fintech companies to introduce innovative new products, services and processes, rather than waiting and watching over their shoulder to see what will come next.
The annual Bank Customer Experience Awards seek to identify and honor those FIs and fintechs that are stepping forward to design, develop and successfully implement the exceptional customer experience of the future.
As in previous years, BCX organizer Networld Media Group will recognize four organizations that best demonstrate highly effective strategies and tactics for winning the confidence and loyalty of a new generation of digital natives while retaining the trust and approval of existing customers.
Through Friday, June 15, we'll be accepting entries from fearless, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience in four categories:
Judges will include the editors of ATM Marketplace and Mobile Payments Today, as well as respected industry analysts and consultants. They'll weigh the merits of each entry on the basis of:
Qualifying entries must represent fintech products, processes or services introduced between May 1, 2017, and May 1, 2018, either in a pilot deployment or as a full rollout.
Entrants must provide:
Winning entries will be selected and winners notified by July 16. Awards will be presented at a banquet during the 2018 Bank Customer Experience Summit, Sept. 12–14, at the Sofitel Chicago Magnificent Mile.
All award winners will receive complimentary tickets to the Sept. 13 banquet. Winning financial institutions will additionally receive one complimentary registration for the full conference.
Enterthe 2018 Bank Customer Experience Tech Awards.
Viewthe agenda for the 2018 Bank Customer Experience Summit.
Registerfor the Bank Customer Experience Summit, Sept. 12–14, at the Sofitel Chicago Magnificent Mile.
Will Hernandez has 14 years of experience ranging from newspapers to wire services and trade publications. Before becoming Editor of MobilePaymentsToday.com, he spent two years as the content manager for PaymentsJournal.com, a leading payments industry news aggregator and information hub published by Mercator Advisory Group. Will spent four years covering the payments industry as an associate editor for multiple publications in SourceMedia's Payments Group based in Chicago.
Sign up now for the ATM Marketplace newsletter and get the top stories delivered straight to your inbox.
Privacy PolicySeptember 9-11, 2024 | Charlotte, NC