Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

Perficient

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. Use Cases . The Technology Behind Embedded Finance .

Customer Experience 294

Customer Experience Software Cards Data 294

Perficient

JANUARY 5, 2021

The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As “We’re in the business of helping our clients power innovation and deliver exceptional customer experiences. Ostasz, AVP of U.S.

Leadership 531

Leadership Denver Charlotte Ohio 531

The Paypers

MAY 20, 2021

KPMG Australia has partnered with US-based fintech company nCino to help financial institutions transform the customer experience while improving middle and back-office operations.

Customer Experience 34

Customer Experience Fintech US Operations 34

Perficient

OCTOBER 28, 2020

DPA services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. The world’s largest financial institutions count on us to help exceed expectations and win in the market. Why Perficient. Learn More.

US 294

US Strategy Customer Experience America 294

FICO

MAY 27, 2021

Consumer behaviors have changed a lot, and many companies are still looking to understand how to provide the best experience to their customers despite the various challenges posed by Covid-19. Companies that do not adapt quickly enough run the risk of being left behind as we emerge into the ‘New Normal’.

Customer Experience 52

Customer Experience Guidelines Operations Analysis 52

Perficient

OCTOBER 20, 2020

While this may seem like an ideal solution, there are automated supply chain methods companies can implement that benefit both businesses and consumers. When companies fail to manage inventory properly, delivery times can be extended which can jeopardize customer relationships. More Information and Resources.

System 324

System How To Customer Experience Meeting 324

PYMNTS

JULY 19, 2019

The parent of the Toys R Us brand, Tru Kids , plans to bring stores under the legendary name to the United States for the 2019 holiday season. Tru Kids has entered into a joint venture with the software-powered experiential retailer b8ta to offer a new store experience with curated toys in “highly immersive, smaller-format spaces.”.

Retail 150

Retail US New York United States 150

Perficient

FEBRUARY 28, 2024

Better Pinpoint Your Risk(s): Predictive analytics to better target risks, artificial intelligence to identify fraud, and intelligent automation to improve operational efficiency are at the heart of insurance digital transformation moving forward. Contact us today to learn more about our insurance offerings.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

SEPTEMBER 16, 2020

16) that it has acquired fellow delivery service Glovo 's Latin American operations for about $272 million. Glovo will continue to operate the businesses in the five countries that are new to Delivery Hero until March of 2021. million active customers. Delivery Hero said on Wednesday (Sept. Delivery Hero focuses only on food.

Regional 248

Regional America Operations US 248

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. The mobile TV platform seemed to have it all. Why did it lose everything?

US 294

US social media User Experience Digital Strategies 294

Perficient

OCTOBER 26, 2020

Digital process automation (DPA) services help a company formulate their digital transformation strategy, improving their customer experiences, and addressing the organizational change management aspect of a project. The world’s largest financial institutions count on us to help exceed expectations and win in the market.

Report 294

Report Strategy US User Experience 294

Perficient

SEPTEMBER 25, 2020

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. How to plan to meet customer expectations with the most efficient allocation of inventory. Empowered by Data, Driven by Results.

Customer Experience 238

Customer Experience Study System Management 238

Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. For example, many companies have reaped the benefits of using Instagram’s shopping capabilities. million this year and 94.4

Industry 471

Industry Trends social media Payments 471

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. The post End-to-end digitization – the key to outstanding customer experience? Image credit: metamorworks via iStock.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

PYMNTS

JULY 31, 2019

They talked about how the payment card network is investing to help accelerate innovation in the FinTech space, and what that could mean for all of kind of companies — upstarts and relatively longer-term players alike — in the realm of digital payments. an effort that was already operating in Europe and Asia-Pacific. “The

Fintech 192

Fintech Innovation US Payments 192

PYMNTS

OCTOBER 31, 2019

As Starbucks continues to pursue new opportunities to expand digital customer relationships, the quick-service coffee chain reported growth in the ranks of its rewards program membership. The company saw active Starbucks Rewards membership in the U.S. grow to 17.6 30) that the rewards program is an “important growth driver.”

US 100

US Digital Strategies Training Customer Experience 100

PYMNTS

DECEMBER 28, 2020

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. Sage Chief Operations Officer Lee Perkins said the move would be good as businesses started to recover from the impact of the pandemic. “As

Retail 177

Retail Operations Customer Experience Online 177

Perficient

JUNE 1, 2023

As the financial services industry continues to evolve, companies are looking for ways to stay ahead of the competition and increase their market share. We also enable clients to use Writer’s snippets to follow strict compliance regulations and efficiently include disclosures in their Sales and Marketing.

Compliance 251

Compliance Industry Regulation Data 251

PYMNTS

SEPTEMBER 19, 2017

The retail death spiral drags on, and this week we have a new victim: Toys “R” Us. The nation’s largest specialty toy store faces $400 million in debt payment due in 2018, which was onerous enough that the company hired Kirkland & Ellis, a law firm that specializes in corporate restructurings, in June.

US 103

US Retail Customer Experience National 103

Perficient

JULY 30, 2020

Global pandemics may be rare, but crises of all sizes affect business operations in unforeseen ways. And, after employees are back, additional steps will be needed to optimize current operations and/or prepare for the next disruption. And wow us they did! What is a Low-Code Application?

Training 322

Training Community Innovation US 322

PYMNTS

DECEMBER 14, 2020

This merger combines the best of both companies and provides the scale and resources to drive increased long?term first, digitally powered customer experience,” Stephen D. The newly-combined company will operate under the Huntington name and brand. regional banks. . term shareholder value. winning people?first,

Detroit 237

Detroit Minneapolis Regional Community 237

PYMNTS

MARCH 30, 2020

As it aims to provide small businesses and enterprise clients with instant payments, Siam Commercial Bank (SCB) of Thailand is poised to open up its consumer cross-border payments app, which is powered by Ripple, to companies. billion) in operating income in 2018. billion baht ($4.6

Payments 251

Payments Customer Experience Mobile US 251

FICO

MAY 17, 2023

FICO is on a mission to unlock the potential of Applied Intelligence and create a connected end-to-end customer experience. As a company we have spent a tremendous amount of capital and resources, in building and developing what is going to be a platform that will power this vision. There is no growth without innovation.

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

South State Correspondent

MAY 1, 2024

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

DECEMBER 11, 2018

Retailers are doubling down on toys amid a gap in the market left by the bankruptcy of Toys R Us. Ripco Real Estate Principal and Chief Operating Officer Mark Kaplan told CNBC that retailers can attract shoppers from online retailers “if the in-store experience offers something more.” In the U.K.,

Retail 166

Retail US New York City Los Angeles 166

Perficient

NOVEMBER 21, 2023

I often engage with account developers and clients to address their requirements in transitioning legacy processes and technology to meet the expectations of a digital operating environment. Beyond this, my days typically revolve around three major aspects: Strategy. Explore why leading insurance carriers count on us to drive results.

Industry 221

Industry Conference Meeting Maine 221

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. In this space, customer experience is more important than ever. Everyone likes to talk about the T in operations and technology,” McLaughlin said. And likewise, knowing when to hold back.

Operations 109

Operations Technology Examples Mobile 109

Perficient

SEPTEMBER 15, 2020

What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies? According to Forrester, 31% of companies want to use AI to significantly improve their customer experience. Tip 2: Rally Your Success Team. 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

FEBRUARY 28, 2020

The company has made its intentions known by filing applications with the Office of the Comptroller of the Currency. Our customers are increasingly engaging with us digitally,” said Capital One spokesman Derek Conrad. “We Our goal is to deliver a compelling and optimal customer experience across all channels, not just one.”.

Capital 209

Capital ATM Customer Experience Cards 209

PYMNTS

JUNE 29, 2020

The retail giant has been slowly wading into healthcare services, operating about two dozen low-cost clinics in Georgia, South Carolina and Texas. This month, the company opened its latest clinics in Loganville, Ga., But Slovenski said the company doesn’t want to just use healthcare to bring customers to their local Walmart.

US 130

US South Carolina Georgia Texas 130

PYMNTS

FEBRUARY 23, 2020

To offer expanded services as it pursues a digital innovation strategy of harnessing partnerships to provide an enhanced customer experience, Fifth Third is teaming with Fundation for small business loans. Companies that lack access to capital are not able to grow their operations or have had to cut their headcounts.

Customer Experience 130

Customer Experience Innovation Strategies Guidelines Meeting 130

PYMNTS

JANUARY 14, 2021

Wells River Savings Bank is looping into The Clearing House 's RTP ® network , with SHAZAM facilitating the integration, the companies announced this week. Providing real-time payments is an important step for us, allowing us to deliver important new functionality to our customers, thereby improving their customer experience.”.

Vermont 157

Vermont System Innovation Payments 157

Perficient

AUGUST 5, 2020

With our team’s help, the client has been able to transition a significant portion of their userbase to a named user system and allowed us the opportunity to help develop the tools that their clients will use to manage these users.” — Austin Spinazze, Associate Technical Consultant. “I It’s always easy to find someone to ask advice.

Technology 441

Technology Austin Leadership US 441

PYMNTS

FEBRUARY 23, 2018

McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. Starbucks’ $18.4 Subway’s $10.8

Online 101

Online US Payments Mobile 101

PYMNTS

SEPTEMBER 10, 2019

Electric vehicle automaker Rivian has announced it received a $350 million investment from Cox Automotive, a global car services company, according to a report. The companies said in a statement that in addition to the investment, they will both “explore partnership opportunities in service operations, logistics and digital retailing.”.

Retail 164

Retail Branding Customer Experience Mobile 164