PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. The IAB survey doesn’t come as a complete surprise, although the 98 percent number is steeper than many observers expected.

social media 188

social media Survey Google Branding 188

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers. for its annual survey, which is in its third year. The average age of the survey respondents is 16. Piper Jaffray polls 8,600 teenagers across the U.S. ”

social media 143

social media Survey Branding Apple 143

PYMNTS

APRIL 13, 2020

In a survey of senior financial executives, a majority of chief financial officers (CFOs) indicated that they are optimistic that the economy will go back to normal by 2021. Just 20 percent said they were pausing or closing down select operations. CFO Research conducted the survey between March 26 and April 2.

Survey 184

Survey Industry Branding Operations 184

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction. Top brands choose native mobile app solutions to offer the best experience and performance for users. Get started today. Our Mobile IQ?

Mobile 502

Mobile Strategy US Management 502

PYMNTS

NOVEMBER 9, 2020

For instance, shares of Brinker International, which operates or franchises about 1,600 Chili’s Grill and Bar locations and other eateries, were up 15 percent as of midday Monday. Shares of Domino’s Pizza , which operates 17,000 stores, and Papa John’s International, which has about 5,500 pizza shops, were both down about 5.5

Kentucky 253

Kentucky Survey New Jersey Dallas 253

PYMNTS

SEPTEMBER 27, 2020

Associated Food Stores , a Salt Lake City, Utah-based cooperative that supplies supermarkets, said it has started to build what it’s calling “pandemic pallets” of sanitizing products so its warehouses will be fully stocked, Darin Peirce, vice president of Retail Operations, told WSJ. “We

Jacksonville 280

Jacksonville Minnesota Utah Michigan 280

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Data sharing relies on trust between a brand and the consumer willing to share it. New skill sets are required to operate in a digital environment.

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

MAY 20, 2020

A devastating small business survey on one hand, and a possible link to social commerce on the other. Although the company’s survey with the Small Business Roundtable was in motion before the pandemic, its timing was prescient and its results were dramatic. Facebook helped conduct the survey of 86,000 SMB owners.

Video 200

Video Survey social media Branding 200

PYMNTS

FEBRUARY 11, 2019

But the growing use of those brands to attract sales is also leading to more focus on potential challenges for online, private label retail over the next few years. Private brands, of course, are hardly new, and their use in retail predates the birth of eCommerce. Some brands, like Solimo , are in use by Amazon globally,” TJI said.

Retail 158

Retail Branding Online Seattle 158

PYMNTS

FEBRUARY 28, 2020

You’re Constellation Brands. One of your leading brands is Corona beer. Two: Corona is going full speed ahead with the launch of its hard seltzer brand extension. Apparently Constellation Brands will continue with its Corona marketing campaign as planned. Someday this will be a marketing case study.

Case Study 211

Case Study Branding Study social media 211

PYMNTS

JANUARY 27, 2021

The friction inherent in the basic operations of many healthcare services — from complex payment processing methods to inconsistent appointment management practices — became more salient against the backdrop of the pandemic. Now, healthcare providers have to work to maintain loyalty just like any other brand.

Payments 263

Payments Data Survey Report 263

PYMNTS

FEBRUARY 24, 2020

These firms are finding that managing both systems in the cloud offers the flexibility and security needed to streamline invoicing and cut costs, while keeping operations running as smoothly and accurately as possible. Cloud computing’s scalability, flexibility and cost-efficiency are facilitating AP automation adoption.

Software 223

Software Fraud System Survey 223

Perficient

DECEMBER 21, 2020

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. Does the organization have the processes and operating model in place to support this new revenue model?

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

MARCH 30, 2020

The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The results of its survey suggest that U.K. The survey found that retailers expect to allocate £1.198m on eCommerce projects in 2020, but almost a third will miss key objectives.

Retail 141

Retail Survey Branding Online 141

PYMNTS

NOVEMBER 11, 2020

By lowering the friction for consumer purchases, these programs strengthen the relationship between customer and brand while also providing the brand with recurring revenue.”. Pandemic social distancing has also made subscription programs more attractive, along with boosting demand for online ordering and payment.

Tools 182

Tools Branding Innovation Survey 182

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. There’s a stronger buzz.”.

Apple 101

Apple social media Branding Survey 101

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed. My next blog will focus on insights from our 2019 Global Payments Survey.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

NOVEMBER 18, 2020

Red’s Savoy, which operates 16 outlets in the upper Midwest, will use the Paytronix system to consolidate its rewards program with its various takeout channels, allowing it to maintain a unified view of each guest, no matter how they order. Paytronix has added pizza chain Red’s Savoy Pizza to its Order & Delivery platform.

System 130

System Tools Branding Survey 130

PYMNTS

NOVEMBER 25, 2020

Second, focus on the brand benefits that make sense,” Barnes told PYMNTS. A recent PYMNTS survey shows that the main reason consumers are not using loyalty programs is because they do not exist,” the report stated. “First, identify key market segments and understand their motivations. The research revealed that 38.7

Survey 211

Survey Study Online Mobile 211

PYMNTS

JANUARY 22, 2020

Function shoppers complete online surveys – a basic part of the DTC website experience these days. The survey is designed to help customers build a hair profile: They answer questions about their hair’s structure (straight, curly, dry, oily, etc.) If DTC were a rising thoroughbred, bettors would likely be placing more money on it.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

DECEMBER 4, 2020

The average revenue estimate of six analysts surveyed by Zacks Investment Research was $1.38 The company’s "Operation North Star" strategies included the third-quarter re-configuration of the food and consumables categories, as well as the expansion of eCommerce goods by instituting ship-from-store capabilities. million on $1.38

Columbus 141

Columbus Ohio Survey Strategy 141

PYMNTS

DECEMBER 14, 2020

These services offer alternatives to installing and operating applications in-office or at expensive data centers as well, which can be a key consideration for the many businesses with employees who are operating remotely during the health crisis. confront the new digital normal during the ongoing global health crisis.

Software 270

Software New York Trends Operations 270

PYMNTS

OCTOBER 1, 2020

A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital. Six key elements are examined: business strategy, management and operations, growth and marketing, getting paid, making payments and protecting employees and customers.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

MARCH 8, 2019

A full 45 percent of retailers listed it as a priority this year, according to a recent survey, and more restaurants are aiming to get in on the action as they work to maximize productivity, minimize wait times and enhance consumers’ in-store experiences. How Restaurant Operators are Driving mPOS Evolutions. Around the mPOS World.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

JUNE 25, 2020

Last year, PYMNTS’ How We Will Pay Survey found that while an increasing share of U.S. In a world where physical retail was, by and large, shut down for three months, our consumer surveys have since found that many U.S. households had voice-enabled devices, only 31 percent used the devices for purchases.

Google 141

Google Survey Apple Innovation 141

PYMNTS

FEBRUARY 1, 2021

This update … is another way people can shop with Black businesses across Google’s products and platforms,” Attica Jaques, Google's director of brand marketing, consumer apps, said in a blog post on Monday (Feb.

Google 159

Google Training Resources Survey 159

PYMNTS

OCTOBER 21, 2020

Daily operations are headed by Katzenberg and veteran Silicon Valley tech executive Meg Whitman, who serves as Quibi’s chief executive officer. Advertisers included big brands and household names like Pepsi, Walmart, and Anheuser-Busch. A recent survey indicated that one-third of Quibi's 1.5

Video 168

Video Survey Course Meeting 168

PYMNTS

DECEMBER 16, 2019

A recent National Restaurant Association (NRA) survey found that 43 percent of consumers want to order via app, but only 18 percent of NRA members have it on the menu. Consumers love and demand mobile order-ahead, It has also been a boon to quick-service restaurants (QSRs) and casual dining brands in terms of sheer throughput.

Mobile 134

Mobile Fraud Cards Survey 134

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ”

Study 129

Study Survey Leadership Millennials 129

Cisco

APRIL 12, 2022

Branches are a valuable component of your brand, a physical and visible symbol of safety and security of your money. According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location.

America 105

America Customer Experience Operations Survey 105

PYMNTS

JULY 2, 2018

Direct-to-consumer advertising on Facebook has reportedly hit a rough patch, with spending by brands decreasing there. The trend comes at a time when brands are facing other changes on the social media site. That’s not the only recent news that involves brand and Facebook. Unwanted Transparency.

social media 124

social media Policies Marketing Strategies Branding 124

PYMNTS

SEPTEMBER 30, 2020

Merchants are optimizing their eCommerce operations, but this is posing challenges for some, including luxury merchants. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

DECEMBER 3, 2020

The two firms today announced a new partnership as the private equity-owned food brand is looking to expand its customer base and upgrade its delivery services for customers. “As As a brand, we are relentlessly focused on reaching our guests on their terms,” says Darin Dugan, Chief Marketing Officer at Jimmy John’s. “In

Branding 157

Branding Atlanta Survey US 157

PYMNTS

MAY 12, 2020

And although the most recent PYMNTS survey shows that more people than ever before started interacting digitally with restaurants — from 6 percent pre-pandemic to 20-plus percent in the thick of it — 93 percent report eating from restaurants less often than they did before the pandemic changed everyday life. .

Survey 143

Survey Strategy Branding Report 143

PYMNTS

MAY 5, 2020

By way of example, PYMNTS found in one recent consumer survey that 32 percent of us will look to do more from the confines of the home, and we’re venturing out less often to get what we need at physical storefronts. And I think in the direct-to-consumer space and with new brands in general, that is important.”. Perhaps permanent.

New York City 161

New York City Branding Examples Online 161

PYMNTS

MARCH 16, 2017

Williams-Sonoma announced its operating results for Q4 and fiscal year ended January 29, 2017 on Wednesday (March 15). per share, according to an average estimate of 14 analysts surveyed by Zacks Investment Research. “In The company also announced some leadership changes that will take place within its Pottery Barn Brands.

Leadership 100

Leadership San Francisco Branding Customer Experience 100