FirstInternet

NOVEMBER 23, 2020

For example, you may have discovered that working remotely was not only possible for your operation, but even desirable moving forward. A recent Stanford University study shows that employees who work remotely not only put in a full day’s work, but are often more productive than they were when at an office.

social media 98

social media Taxes Study Retail 98

Perficient

AUGUST 20, 2020

B2B Players Can’t Offer B2C Experiences (Or Can They?). Lack of Unique Content (for Manufacturers and Retailers). Weak Site Architecture and Interlinking: Not only are these essential to good user experience, but they are also crucial for SEO. Challenge #5: Lack of Unique Content (for Manufacturers and Retailers).

Google 452

Google Examples Trends Tools 452

PYMNTS

OCTOBER 23, 2019

In that study, over-the-top (OTT)/SVOD, which includes providers like Netflix, Hulu and Amazon, stood out as a well-performing segment, posting an average score of 67.8 Per a recent study , B2B subscription companies are most confident in the way they prioritize retention, with only 30 percent of them believing they could be doing more.

Study 139

Study User Experience Training Apple 139

PYMNTS

NOVEMBER 8, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. It’s a concept Rob Orgel, now the new president and chief operating officer at Flywire , told Karen Webster was foundational to his decade-long career at Apple. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

PYMNTS

JANUARY 28, 2019

According to an investigation by Sixgill, $250,000 of Fortnite items were sold on eBay in the last 60 days, with operations being conducted around the globe in Chinese, Russian, Spanish, Arabic and English. That, in turn, has led to increased prices levied on retailers and consumers. credit card companies charge.

Video 128

Video Data Google Cards 128

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Banking organizations remain over-managed and under-led.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

MARCH 17, 2020

While many luxury retailers have found themselves needing to slash prices to keep inventory moving, some luxury brands are switching manufacturing to assist in the coronavirus crisis. For retailers, eCommerce will be critical during the coronavirus crisis. Another 13 percent never patronized the retailer again.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.

Retail 100

Retail Online System Strategy 100

PYMNTS

JUNE 27, 2016

Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. Solving The Wrong Problem.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

JUNE 18, 2020

IP recognition technology is just one of many features merchants can employ to help streamline the cross-border payment experience for their visitors, however — and not all of these features are equally effective when it comes to enhancing their user experience (UX).

UX 159

UX Data United States Study 159

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JANUARY 2, 2017

From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. DEVELOPER TRACKER. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short.

Industry 78

Industry Examples Tools Retail 78

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. We serve corporates, insurance companies, and banks – be it a retail, private, wealth management, automotive or telecom bank, tier 1 or tier 3 bank. How long have you been in the industry? billion in 2019.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

OCTOBER 10, 2017

We studied 7 of the fastest-growing personal finance startups of all time, including Robinhood, and dove into what they did to achieve their massive results. Stash teaches its users how to invest. Google Trends data shows that both inbound and content marketing, at the time of Mint’s launch, had hardly been studied.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years). Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

DECEMBER 11, 2017

In a new study of ad-supported media and the attention economy written by economist and author (and PYMNTS chairman) Dr. David S. Each demonstration ended with a call to action — with the infamous “operators standing by” to take orders for what consumers just saw over the course of 30 seconds and had to buy. And buy they did.

Millennials 109

Millennials Video Maine Operations 109

PYMNTS

DECEMBER 5, 2016

I couldn’t think of a more relevant metaphor for the tectonic shifts that have influenced the direction of the payments, commerce and retail ecosystems over the last several years. Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Title: ChaCha, unable to find financial answers, shuts down operations. The clock kept ticking. Product: Quidsi.

Company 78

Company US San Francisco Capital 78

CB Insights

APRIL 3, 2018

Retail is under pressure to crack the AI code. After all, corporations in every industry are scrambling to adapt and integrate artificial intelligence into their products — and retail is no exception. 15-Min Flash briefing: Can AI Save Physical retail? Using CB Insights data, we dug into the changing retail landscape.

Retail 78

Retail Online Branding Strategy 78

CB Insights

NOVEMBER 16, 2017

And as the number of internet hosts increased, according to a study by the Internet Systems Consortium, the need for efficient optical network technology did, too. Both Lefkofsky (with Groupon) and Kleiner Perkins (with Cerent) were able to win so big in part because they had hands-on operational roles in their investments.

Lending 78

Lending Capital Company Google 78

CB Insights

DECEMBER 14, 2017

New Frontiers in Retail Tech. Download this research briefing to see how corporates and startups are shaping the future of retail with tech. They don’t need to rely on traditional retail stores for exposure. They’re competing more efficiently by rethinking not just the product, but also the retail model.

Video 78

Video Branding Company Strategy 78