Sat.Dec 09, 2023 - Fri.Dec 15, 2023

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Podcast: 3 technologies banks need now

BankInovation

Financial institutions are looking to grow deposits and increase customer loyalty as business clients look to diversify deposits and manage liquidity.

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4 ways to “Break the Cycle” and leave manual reimbursements in the past

Payments Dive

Manual travel reimbursements cost companies time and money yet remain common in corporate policies.

Policies 195
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Three reasons why investors — and the financial system — should watch crypto in 2024

American Banker

Several factors are combining that make it more likely bitcoin and other cryptocurrencies will become mainstream assets in 2024.

Bitcoin 95
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A step-by-step guide to financial institution strategic planning

Abrigo

Practical tips for conducting effective strategic planning meetings Financial institutions' strategic plans should be cohesive, focused, and have buy-in from stakeholders. These steps can help get you there. You might also like this on-demand webinar, "Strategic plan: How to develop and monitor at your financial institution." WATCH NOW Takeaway 1 Strategic plans should have a baseline, a clear destination, and a plan to get from A to B.

Lending 221
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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How to Use RFM Customer Segmentation Analysis in Banking

South State Correspondent

In banking, there is often a discussion about “who are our best customers?” Some banks rank customers against current profitability, others against lifetime profitability, and some use a technique called “RFM,” which stands for “Recency,” “Frequency,” and “Monetary.” This article explores the methodology and shows you what this analysis means for a typical bank.

Analysis 195

More Trending

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Amid record market close, ABA rings closing bell at Nasdaq

ABA Community Banking

ABA marked the 20th anniversary of the ABA Nasdaq Community Bank Index (ABAQ) by ringing the closing bell at the Nasdaq MarketSite in New York City. The post Amid record market close, ABA rings closing bell at Nasdaq appeared first on ABA Banking Journal.

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Banking's Top 5 Total Return to Shareholders: 2023 Edition

Jeff For Banks

What a difference a year makes! Although the 2022 Top 5 are holding their own and two of them remain in today's Top 5, the 2021 edition included one bank that failed (SVB Financial Group) and one that is voluntarily liquidating (Silvergate). So as with all lists, and especially banking lists where risks don't rear their ugly head until calamity, readers should evaluate each financial institution on their own.

Fresno 107
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5 questions with … Amex Digital Labs’ VP and head of partnerships

BankInovation

Stephanie Schultz, vice president and head of partnerships at Amex Digital Labs at American Express, is focused on building out digital client experiences as part of her innovation and product development strategy heading into 2024. Throughout 2023, American Express prioritized technology spend, according to the card giant’s third-quarter earnings.

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Forget redlining. Branchless banks are now 'weblining' our communities

American Banker

Internet-based banks are siphoning deposits away from urban centers in the U.S. and, unlike brick-and-mortar banks, face no requirement that they loan money back into those communities.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Mastercard ties growth to digital strategy

Payments Dive

The network is advancing technologies to let consumers and businesses more easily use its cards, after doubling the number of merchants that accept them over the past five years.

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Leverage AI to Automate Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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How QT will Impact Cost of Funding in 2024

South State Correspondent

Most market participants are focused on just one monetary policy tool available to the Fed – short-term, federal funds rates. However, the other critical monetary instruments available to the Fed are quantitative easing and tightening (QE and QT, respectively). While the Fed’s current actions on QT have been deemed long-term, slow-moving, and compared to watching paint dry, after years of QT, the impact is real and is affecting money supply and bank’s cost of funding (COF).

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Professor Sovern’s reply underscores need for consumer education

CFPB Monitor

Recently, Professor Sovern replied to our blog post that commented on the letter that he and 160 other law academicians submitted to the CFPB in support of the pending Petition for Rulemaking that would prohibit pre-dispute consumer arbitration clauses and permit only post-dispute clauses. In response, we would like to acknowledge that two of Professor Sovern’s statements are accurate. .

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Google Pay taps Affirm, Zip for BNPL

Payments Dive

The tech giant has linked with the buy now, pay later companies to develop installment payment options to be offered next year.

Google 526
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Leverage AI and Automated Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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No evidence Coutts closed accounts due to political views, report says

TheGuardian

Independent review, launched after Nigel Farage’s complaints, finds bank may have breached procedural rules An independent review has found no evidence that NatWest Group’s private bank Coutts has been closing customer accounts due to their political views, but found it may have breached rules by failing to give due notice or explain why they were being shut.

Report 111
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Improving self-service cyber security

ATM Marketplace

Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions which are always in the cross hairs of cyber criminals and fraudsters.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

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Gen AI to enhance software development, Mastercard exec says

BankInovation

Financial institutions are looking to generative AI for software development, chatbots and operational efficiencies, and more AI applications are expected to surface in 2024. Gen AI for software development, for one, is expected to be “transformational” in the financial services industry, according to Mastercard’s “Generative AI: The transformation of banking” report, released Dec. 4.

Software 103
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The Supreme Court Keeps Issue of “Tester” Standing Alive, Dismissing ADA Website Appeal as Moot

CFPB Monitor

On December 5, 2023, the Supreme Court of the United States in Acheson Hotels, LLC v. Laufer , declined to substantively address a question businesses across the country have been eager to resolve: That is, whether a “tester” plaintiff has standing to sue a public accommodation under the Americans with Disabilities Act (“ADA”), despite having no intention of ever visiting the business.

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New Year's Predictions: Marketing, PR and Fintech in 2024

William Mills

The fintech and financial services industries continue to show resilience, and we eagerly anticipate another year marked by innovation and productivity. As we work on our annual Bankers as Buyers report , which highlights predictions and trends for the financial services industry, we were inspired to make a few of our own. WMA team members weigh in on their 2024 fintech, marketing and PR predictions.

Fintech 92
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Marshall keeps up CCCA crusade

Payments Dive

Sen. Roger Marshall acknowledged the Credit Card Competition Act bill may not get a vote this year, but he intends to keep pushing for passage in 2024.

Cards 434
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Improving self-service cybersecurity

ATM Marketplace

Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions, which are always in the cross hairs of cyber criminals and fraudsters.

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CFPB rulemaking on post-dispute consumer arbitration agreements not mentioned in Fall 2023 rulemaking agenda: is there significance?

CFPB Monitor

As we reported , the CFPB just released its Fall 2023 rulemaking agenda as part of the Fall 2023 Unified Agenda of Federal Regulatory and Deregulatory Actions. I have been contacted by many clients who have asked me whether we should read any significance into the fact that the anti-arbitration Petition for Rulemaking submitted to the CFPB by a consortium of consumer advocacy groups on September 13 is not mentioned in the new rulemaking agenda. .

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Credit Card Chronicles: A Comedy of Errors and How to Avoid the Sequel!

BankBazaar

Dive into the Credit Card Chronicles – a hilarious saga of mishaps! From vanishing cards at checkout to deciphering cryptic statements, join the laughter and learn savvy tips to dodge financial drama in the New Year. Navigate online shopping rabbit holes, dining dilemmas and the credit limit tightrope with wit. Your financial journey deserves a comedy, not a tragedy!

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.