Payments Dive
DECEMBER 2, 2019
Black Friday shopping figures in the U.S. showed more consumers embracing mobile and general online shopping for the best deals. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone.
Bank Innovation
DECEMBER 3, 2019
When two Irish brothers started Stripe Inc. together in 2010, there was little question about where they should put their headquarters. It had to be California. Now, though, Stripe is leaving the tech mecca of San Francisco, awash in tech talent and investor cash, and is in the process of moving its main office about 10 […].
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Chris Skinner
DECEMBER 1, 2019
Regular readers of the blog know that I’m a fanboy of Alibaba and their financial firm Ant Financial which operates Alipay, the major payments system of China. On November 11, they had their Singles Day jamboree. The equivalent in China of Black Friday, some say, but more than five times … The post China’s Singles Day is five times bigger than Black Friday … and it’s all down to Cloud and AI appeared first on Chris Skinner's blog.
PYMNTS
DECEMBER 1, 2019
In an effort to expand access to financial institutions (FIs), the Central Bank of Nigeria is planning to license more payment providers, Bloomberg reported on Saturday (Nov. 30). . The goal is to improve Nigeria’s financial inclusion rate by 20 percent, bringing it to 80 percent by the end of 2020. “The provision of licenses to several players will help support innovation and competition as all parties work to increase their customer base,” Central Bank of Nigeria Governor Godwin Emefiele said
Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem
Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.
Payments Dive
DECEMBER 5, 2019
Billions of people do not have access to a bank account, either due to the lack of income, unstable financial markets or the lack of verifyable identification. At the same time, millions of these same people operate in major consumer markets and shop for food, apparel, household goods and gifts.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
DECEMBER 3, 2019
I’ve noted that the bitcoin swings and roundabouts tend to often cycle around the hope and expectation of the US SEC giving approval to a bitcoin ETF … only to find that they never do and so it goes around. In an interesting article by Dave Weisberger on Coindesk, there … The post The Case for a Bitcoin ETF appeared first on Chris Skinner's blog.
PYMNTS
DECEMBER 1, 2019
If microchip supplier Qualcomm wins its case on appeal, the cost of connected cars using 5G technology will skyrocket, automakers and suppliers said in court filings on Friday (Nov. 29), Reuters reported. Judge Lucy Koh ruled in May that Qualcomm, the world’s largest supplier of mobile phone chips, is a monopoly and has to change the way it does business.
Payments Dive
DECEMBER 3, 2019
A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season.
Bank Innovation
DECEMBER 4, 2019
Koho, a Toronto-based digital banking startup, is on track to expand its product suite to include credit and savings products in 2020, CEO Daniel Eberhard told Bank Innovation on Wednesday. The company offers checking accounts, debit cards, personal finance management services, foreign exchange tools and cash back programs for Canadian consumers. In late November, the […].
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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper
Chris Skinner
NOVEMBER 30, 2019
The main blog headlines are … Are banks adapting in the right way? I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all … The post The Finanser’s Week: 25th November – 1st December 2019 appeared first on Chris Skinner's blog.
PYMNTS
DECEMBER 5, 2019
Satisfied customers are key to any company’s success. Those experiencing issues like declined payments or damaged products will want to share their frustrations with merchants, but direct communication grows more challenging when digital screens separate businesses and their customers. . The right customer support services can connect these two parties to more effectively work through difficulties.
Payments Dive
DECEMBER 6, 2019
Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app.
Bank Innovation
DECEMBER 2, 2019
When it comes to keeping users engaged, payments apps seem to be missing the mark. According to a report from mobile analytics platform App Annie and the mobile marketing platform Adjust, only 6% of users globally who download a payment app will use that same app 30 days later. “Mobile payments are still on the […].
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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202
Chris Skinner
DECEMBER 4, 2019
Back in 1997, I was tasked with writing a strategy for NCR. The strategy had to review the likelihood that other industries would enter banking and what threat or opportunity this offered. I spent a long time on this and concluded that the most likely outcome would be that telecommunications … The post Banking in the 1990’s … even then, the writing was on the wall appeared first on Chris Skinner's blog.
PYMNTS
DECEMBER 6, 2019
Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. However, they are also hesitant to pay for those new experiences with credit cards or other traditional financing options. Debt from the previous holiday shopping season has made these younger consumers credit-shy, but it has not limited their appetite for holiday spending.
Ron Shevelin
DECEMBER 2, 2019
Debates concerning bank branches, AI, data, cryptocurrencies, and China will shape fintech in the coming decade.
Bank Innovation
DECEMBER 2, 2019
Incumbent banks conjure up images of cultural uniformity with their large, bureaucratic structures, but WePay, a Silicon Valley payments startup that JPMorgan Chase acquired in 2017 for $400 million, retains a startup feel two years after it became part of the bank. According to co-founder Rich Aberman, WePay occupies a unique position in the Chase […].
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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.
Chris Skinner
DECEMBER 5, 2019
I’ve blogged many times that so called free banking is a fallacy. It’s actually only free as long as you don’t go overdrawn. The result is that the most financially challenged group of customers pay for the wealthy bank users, by being stiffed with high costs and fees. For example, until … The post Treating Customers Unfairly (#HSBC) appeared first on Chris Skinner's blog.
PYMNTS
NOVEMBER 30, 2019
The holiday season isn’t only about retail and payments. It’s about family and friends – and killing time with those relatives and pals. And that means this is the time of year for board games to shine. Yes, board games. On the cusp of 2020, board games remain relevant, and may even be enjoying a renaissance. As one recent report stated , board game sales in the U.S. grew by 28 percent in 2017, per the NPD Group, a market research company – and global sales increased to $9.6 billion in 2016 fro
Payments Source
DECEMBER 1, 2019
Visa is adding more fintechs to a platform that puts the card network in the role of a network-agnostic payment technology company to support open banking.
Bank Innovation
DECEMBER 6, 2019
Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019. In this episode, Suman Bhattacharyya, senior editor, and Angely Mercado, associate editor, discuss the following news developments: How Canadian venture capital firm Portag3 is continuing its global push with the recent close of a C$427 million […].
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The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.
Chris Skinner
DECEMBER 2, 2019
I’ve said on a number of occasions recently that banking and finance is at the heart of the climate crisis. Banks provide the financing for fossil fuel firms who are destroying the planet. The key numbers: Coal supplies a third of all energy worldwide, with the top coal consumers and producers in 2018 being China, … The post Financing fossil fuel firms fracks our future appeared first on Chris Skinner's blog.
PYMNTS
DECEMBER 1, 2019
Small business accountants have said they are now forced to manually transfer data between payroll and human resources solution providers Gusto and Zenefits after the two companies abruptly ended their application programming interface (API) integration, AccountingToday reported. While a spokesperson for Zenefits told the publication that “Zenefits still has an integration with Gusto for payroll,” reports noted that the integration does not support the ability for small business acco
Payments Source
DECEMBER 1, 2019
While we expect growing consumer demand for biometrics, we also expect to see payments industry players move toward these types of future-proof technologies and away from legacy password-type systems, says Nuance Communications' Simon Marchand.
Bank Innovation
DECEMBER 5, 2019
Central banks must embrace the revolution under way in digital money to ensure they remain at the heart of the global payments system, according to the head of the Bank of International Settlements. Agustin Carstens’s argument is that while the private sector “excels at customer-facing activity,” central banks provide the basis for trust, ensure liquidity […].
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Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.
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