Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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One big idea to turn payments fraud from risk to opportunity

Accenture

While unfortunate, the rising tide of fraud is not necessarily surprising. Financial criminals have been targeting digital transactions for over three decades. As technology has evolved, so have their tactics.   The dial-up world of the 1990s was a golden age for credit card telephone fraud schemes. The smartphone explosion along with other digital devices and… The post One big idea to turn payments fraud from risk to opportunity appeared first on Accenture Banking Blog.

Fraud 330
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U.S. Regulators to Bank Boards: “Debt is Good”

Perficient

Just before Labor Day, the federal banking regulators – The Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System (Fed), and the Federal Deposit Insurance Corporation (FDIC) – labored to issue a proposed rule for comment that would require require certain financial institutions to issue and maintain outstanding a minimum amount of long-term debt (LTD).

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5 Critical lender dashboards & reports for credit leaders

Abrigo

Adapt to a dynamic banking environment with real-time lending & credit data Lender dashboards and reports showing the lending pipeline, pricing trends, emerging risks, workflow bottlenecks, etc. help financial institutions adapt quickly to trends. You might also like this on-demand webinar, "Identifying emerging CRE risks." WATCH NOW Takeaway 1 Financial institutions create a competitive advantage when they are informed about critical factors affecting loan growth.

Report 195
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How banks and credit unions are serving the growing Latino market

American Banker

As the Latino population in the U.S. expands, so does the business case for banks and credit unions that want to tailor services for this audience.

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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Behavioral Deposit Pricing – Optimizing the Three-Package Offer

South State Correspondent

We have discussed the importance of bundling or packaging deposit account services to speed up customer choices, increase profitability, and enhance deposit performance. However, many banks still offer just two choices, whereas if they offered three, they would increase profitability. In this article, we examine how behavioral deposit pricing works and how to use it to your bank’s advantage.

Marketing 195

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Bank Customer Experience Summit registration closing

ATM Marketplace

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus this year on customer experience trends across multiple industries. Online registration for the joint event closes this week on Sept. 8.

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ACH fraud: Lessons for AML programs from a recent court case

Abrigo

Court case: Credit union held liable for ACH fraud losses A construction company argued the financial institution "failed to establish a reasonable routine" for monitoring suspicious activity alerts tied to ACH. Learn strong approaches to identifying, evaluating, and reporting suspicious activity in this BSA Guidebook Download now Takeaway 1 A credit union was recently found liable for fraudulent ACH transactions totaling $559,000.

Fraud 221
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Loan Performance Analysis – Hedged vs. Unhedged Loans

South State Correspondent

We analyzed the loan performance (return on equity, loan yield, fee income, and loan size) of hedged borrowings in a large group of community banks and compared this to the community bank industry averages. We conclude that loan-level hedging offers community banks a strong competitive advantage in the current interest rate and competitive commercial loan and deposit environment.

Analysis 195
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Food for Thought: A Policy on Credit Exceptions

Abrigo

When and how to cite credit exceptions A policy on credit exceptions can address many factors that can lead financial institutions to diverge from loan policy and miss signs of potential trouble. You might also like these on-demand webinars on tackling common credit risk questions. WATCH Takeaway 1 Credit exceptions should be an indicator of risky behavior but are too frequently cited without real merit.

Policies 195
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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CFPB takes aim at Apple, Google tap-to-pay tech

Payments Dive

“Regulations imposed by Big Tech firms have a big impact on whether consumers and businesses can make payments using third-party apps,” CFPB Director Rohit Chopra said in a Thursday press release.

Google 459
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Amendments to Ohio’s Administrative Rules Relating to Residential Mortgage Lending

CFPB Monitor

The Ohio Department of Commerce, Division of Financial Institutions is amending the rules that implement the state’s Residential Mortgage Lending Act. The Division is seeking preliminary feedback on the administrative rules, which are codified in the Ohio Administrative Code Chapter 1301:8-7, as they undergo a five-year rule review. Proposed updates will ensure the rules reflect amendments that were made to the Act in 2021.

Lending 148
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Twitter ‘unfit’ for banking over alleged complicity in Saudi rights abuses

TheGuardian

Lawyers for family say Saudi government took brother’s data in breach and ‘arrested, tortured, and imprisoned’ him and others The company formerly known as Twitter is “unfit” to hold banking licenses because of its alleged “intentional complicity” with human rights violations in Saudi Arabia and treatment of users’ personal data, according to an open letter sent to federal and state banking regulators that was signed by a law firm representing a Saudi victim’s family.

US 111
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Check fraud detection tips for AML professionals

Abrigo

Takeaway 1 Check fraud detection is a critical component of AML programs because it is one type of fraud that continues to trend upward in financial institutions. Takeaway 2 According to the FBI, reported losses from check fraud total $1 8 billion annually. AML professionals must constantly monitor for ways this could affect their customers or members.

Fraud 195
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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X nabs Rhode Island, Mississippi money licenses

Payments Dive

The new licenses are aimed at advancing Elon Musk's campaign to expand the social media company formerly known as Twitter into the payments business.

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The Journey to Mastery: The Chief Appraiser’s Path

Realwired Appraisal Management Blog

What makes a Chief Appraiser great? Mastery and success don’t come from the monumental moments but from the diligent, everyday tasks. The path to greatness is paved by consistent effort, patience and commitment. Joshua Medcalf’s Chop Wood Carry Water highlights the goal of how to fall in love with the process of becoming great.

How To 105
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Report on the ABA Committee on Consumer Financial Services Program Regarding the Supreme Court Case Poised to Eliminate Chevron Judicial Deference Framework

CFPB Monitor

Yesterday, I moderated a live and virtual program at the American Bar Association Business Law Section 2023 Fall Meeting in Chicago. The program was entitled: “U.S. Supreme Court to Revisit Chevron Deference: What the SCOTUS Decision Could Mean for CFPB, FTC and Federal Banking Agency Regulations.” My co-panelists were Professor Jonathan S.

Chicago 88
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Profit margins and firm price growth: evidence from the Decision Maker Panel

BankUnderground

Ivan Yotzov, Philip Bunn, Nicholas Bloom, Paul Mizen and Gregory Thwaites Inflation in 2023 remains elevated across many advanced economies. Existing studies have considered the contribution of profits to persistently high inflation in the US , euro area and UK. To add to this debate, we recently asked firms in the Decision Maker Panel about their profit margins over the past year and their expectations for the year ahead.

Trends 97
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Toast CEO resigns

Payments Dive

Chris Comparato, who has been CEO since 2015, told the restaurant payments company’s board on Friday that he’ll exit his leadership posts on Jan. 1.

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Curtailing the Flight of the Contact Center Agent

SWBC's LenderHub

Maintaining a high standard of service has never been more important for financial institutions, and contact centers play a pivotal role in this ecosystem, often being the first point of contact for members. However, the increasingly high attrition rate within contact centers presents a pressing challenge.

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CFPB files opposition to preliminary injunction motion of plaintiffs in Kentucky lawsuit challenging CFPB’s small business lending rule

CFPB Monitor

The CFPB has filed its opposition to the motion for a preliminary injunction filed by the plaintiffs in the Kentucky federal court lawsuit challenging the CFPB’s final small business lending rule (Rule). The plaintiffs in the Kentucky lawsuit are the Kentucky Bankers Association and several Kentucky banks. The Kentucky plaintiffs chose to file a separate lawsuit rather than intervene in the lawsuit pending in a Texas federal district court challenging the Rule filed by the American Bankers Asso

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Two years and £45m of taxpayer cash: the steady launch of state bank UKIB

TheGuardian

Leeds-based bank may finally be in position to support regional development and net zero climate ambitions It is not every day that the former boss of HSBC is found trudging through the mud of a Cornish mining site. But this was a special occasion. On an overcast day in early August, John Flint, now head of the UK Infrastructure Bank (UKIB), descended on Trelavour Downs in black wellies and a hi-vis jacket, alongside the Treasury minister Andrew Griffith, to mark the government-owned bank’s £24m

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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JPMorgan Chase revs up payments lab hiring

Payments Dive

The bank is venturing further into fintech and payments for new product development at its lab in Greece.

Payments 448
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In a Digital Age, Smaller Financial Institutions Must Offer… Lollipops?

SWBC's LenderHub

Recent bank failures have cast an unfair light on smaller financial institutions. The shuttering of Silicon Valley Bank, Silvergate Bank, and Signature Bank in March 2023 left many account holders across the nation toiling over one burning question: “How safe is my money?” In the days following the collapse, the top 25 banks in the nation saw an influx of deposits to the tune of $125 billion while the rest bid farewell to a collective $108 billion over the same time period.

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DFPI releases final California Consumer Financial Protection Law regulations imposing UDAAP prohibitions and reporting requirements on certain commercial transactions

CFPB Monitor

On October 1, 2023 the California Department of Financial Protection and Innovation’s (“DFPI”) final regulations impacting those who provide commercial financial products and services will become effective. The regulations implement the California Consumer Financial Protection Law’s (“CCFPL”) prohibition on engaging in unfair, deceptive or abusive practices (“UDAAP”) in connection with the offering or provision of certain commercial financial products and services.

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Brazilian postal workers seek $2B in lost pension funds from BNY Mellon

American Banker

Protesters gathered outside the New York bank's headquarters last week, demanding restitution for what they allege was mismanagement. The bank did not give ground in its response to the demonstration.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.