Sat.Aug 26, 2023 - Fri.Sep 01, 2023

article thumbnail

How banks can reimagine a winning loyalty strategy

Accenture

How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According to recent Accenture research, banking customers view loyalty as a two-way street: they are open to being loyal to one primary bank, but they want their bank to recognize and reward this loyalty. And while the… The post How banks can reimagine a winning loyalty strategy appeared first on Accenture Banking Blog.

Strategy 285
article thumbnail

Using Data in Banking – Get This Framework

South State Correspondent

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. In this article, we explore what a data strategy looks like, how that translates into tactics, and how the “Next Best Action” should be a near-term goal to build towards.

Data 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

FedNow: Now what?

BankInovation

The Federal Reserve launched its much-awaited FedNow real-time payments channel on July 20, and experts say it can be revolutionary for the payments industry.

article thumbnail

The Term Structure of Rates and Its Impact on Commercial Borrowing

South State Correspondent

Bankers need to consider the term structure of rates, also known as the yield curve shape, when structuring and pricing commercial loans to maximize return and reduce risk. Many bankers and borrowers are convinced that a recession is imminent, but the current term structure of rates does not necessarily establish this conclusion. The yield curve’s predictive power is not causal; instead, there is a weak relationship between short and long-term rates, and it is not just the slope of the c

Atlanta 195
article thumbnail

Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

article thumbnail

Beyond compliance: Advantages of customer-centric KYC in 2023

Abrigo

Teaching staff these KYC tips to make clients feel more comfortable In 2023, KYC procedures must both support CDD compliance and make sure your institution is a welcoming place for all customers. You might also like this resource, "Customer due diligence checklist." DOWNLOAD Takeaway 1 Front-line teams are the eyes and ears of the financial institution and must update their KYC procedures for the times.

More Trending

article thumbnail

Is ChatGPT Ready for Banking? Yes and No

The Financial Brand

This article Is ChatGPT Ready for Banking? Yes and No appeared first on The Financial Brand. Think twice before you set generative AI loose to handle customer service. What private customer information could it expose to the world? This article Is ChatGPT Ready for Banking? Yes and No appeared first on The Financial Brand.

article thumbnail

How banks can meet small business needs

ATM Marketplace

How can banks help small businesses with lending and cash flow while also delivering individualized experiences?

Meeting 97
article thumbnail

Central Bank of Ireland's loan data snafu, BofA on Interac

American Banker

Ireland's central bank holds loan data for too long, Bank of America enables two-way corporate disbursements in Canada, and more.

Data 92
article thumbnail

Florida bank finds a new credit union buyer

American Banker

Innovations Financial Credit Union is purchasing First National Bank Northwest Florida, taking the place of Harvesters Credit Union, which terminated its 2022 deal to acquire the bank.

Florida 83
article thumbnail

Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

article thumbnail

Google joins Open Wallet Foundation

Payments Dive

"We look forward to working closely with other OWF members to advocate for solutions that ensure we’re building a privacy-forward wallet for everyone,” Google Wallet Vice President Jenny Cheng said.

Google 435
article thumbnail

Trade associations urge CFPB to pause effective date and tiered compliance dates of small business lending rule

CFPB Monitor

A group of trade associations has sent a letter to CFPB Director Chopra urging the CFPB to address the disparity that has resulted from the order entered by the Texas federal district court in the lawsuit challenging the CFPB’s small business lending rule that granted preliminary injunctive relief only to the plaintiffs and their members. .

Lending 165
article thumbnail

BMO, Bank of the West conversion update

BankInovation

BMO Financial Group shared its long-term savings plans and provided an update on its integration of Bank of the West during its third-quarter earnings call Tuesday.

Groups 112
article thumbnail

Leveraged and inverse ETFs – the exotic side of exchange-traded funds

BankUnderground

Julian Oakland Exchange-traded funds (ETFs) are supposed to be simple and straightforward, and for the most part they are, but one group punches well above its weight when it comes to market impact. In this post, I show that leveraged and inverse (L&I) ETFs generate rebalancing flows that: (1) are always in the same direction of the underlying market move; (2) grow significantly with both increasing and inverse leverage ; and (3) must be transacted towards the end of the trading day.

Oakland 99
article thumbnail

The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

article thumbnail

Durbin, Marshall lambaste card fee increases

Payments Dive

Sens. Dick Durbin and Roger Marshall railed against expected credit card fee increases following a report that hikes are planned for October and April.

Cards 418
article thumbnail

CU Build 2023: Not Just Coding, But Connecting

Jack Henry

Learn about the event, be inspired by the credit union community, learn more about the solutions developed, and consider participating next year.

article thumbnail

Transactions: BMO, Mastercard, Extend launch mobile wallet for virtual cards

BankInovation

On Monday, BMO, with Mastercard and digital card fintech Extend, rolled out a mobile wallet for virtual cards for its commercial banking clients in the U.S. and Canada to leverage, according to a BMO release.

Cards 102
article thumbnail

CFPB announces settlement with nation’s largest credit repair organizations

CFPB Monitor

The CFPB announced this week that it has entered into a proposed settlement of a lawsuit it filed in 2019 in Utah federal district court against a group of defendants who constitute the largest credit repair organizations in the United States. Rather than targeting the quality or effectiveness of the credit repair services actually provided by the defendants, the lawsuit targeted the marketing methods allegedly used by the defendants to obtain referrals of consumers.

Utah 78
article thumbnail

2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

article thumbnail

Visa, Mastercard eye price increases: WSJ

Payments Dive

Card issuing banks and their card network partners are poised to increase fees they charge merchants as soon as October, The Wall Street Journal reported.

Cards 370
article thumbnail

BMO, Mastercard bring virtual cards into the physical world

American Banker

The card network is working with the Bank of Montreal and the fintech Extend to enable businesses to approve and track in-store payments via employees' own digital wallets.

Cards 96
article thumbnail

Barclays head of markets digital strategy joins Bank Automation News webinar

BankInovation

Barclays Head of Markets Digital Strategy Jennifer Warren will join the Bank Automation News webinar Global Ideas for Better Banking AI on Thursday, Sept. 14, at 11 a.m. ET. With more than 20 years of experience in financial markets, Warren specializes in spearheading step-change business growth and innovation strategies.

article thumbnail

This week’s podcast episode: Should Section 5 of the FTC Act be amended to add a private right of action?

CFPB Monitor

Section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices, does not include a private right of action. Our special guest, Professor Myriam E. Gilles of Cardozo Law School, has written a law review article in which she makes the case for adding a private right of action to Section 5. .

78
article thumbnail

Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

article thumbnail

Why on-demand pay lures employees

Payments Dive

Employers can better compete for gig workers, and other employees, by offering instant payment of wages, one fintech president argues.

Fintech 397
article thumbnail

Third of UK mortgage holders ‘do not think they will pay it off by 65’

TheGuardian

Survey released as HSBC becomes latest lender to increase maximum home loan term to 40 years A third of those with a mortgage do not think they will pay it off by the time they are 65, according to data this week. It coincided with HSBC becoming the latest big lender to increase its maximum mortgage term to 40 years. The chaos in the home loans market has resulted in millions of people in the UK being hit with or facing dramatically higher costs – prompting many to look at stretching their mortg

Survey 90
article thumbnail

Podcast: FIs should view AI as a team member

BankInovation

Financial institutions can treat AI as a team member in need of training rather than a tool that needs monitoring.

Training 110
article thumbnail

Nonbank floorplan lender and trade association for nonbank providers of equipment and vehicle financing file motion seeking to intervene in Texas lawsuit challenging CFPB small business lending rule

CFPB Monitor

Yet another unopposed emergency motion for leave to intervene has been filed in the Texas lawsuit challenging the CFPB’s final small business lending rule (Rule). The latest proposed intervenors are XL Funding, LLC d/b/a Axle Funding, LLC (Axle) and the Equipment Leasing and Finance Association (ELFA) (collectively, the Proposed ELFA Intervenors).

Texas 78
article thumbnail

Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.