Tue.Oct 03, 2023

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Banks lagging behind on real-time payments are making a mistake

American Banker

FedNow and RTP are only going to get better and more efficient as they become interoperable and develop new use cases. It's time to get on board.

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Shift4 acquires SpotOn unit for $100M

Payments Dive

With the purchase of SpotOn’s sports and entertainment business unit, Shift4 scoops up its rival’s customers in that market.

Marketing 488
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Major shakeup at Truist’s tech innovation operation

BankInovation

Truist Financial is overhauling its digital innovation operations. Bank Automation News has learned that a key bank C-level innovation officer left Truist last week, and the bank shut its Foundry unit, which led the FI’s skunkworks ventures.

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Credit card debt tops $1 trillion, before the holidays even arrive

Payments Dive

Retailers may feel the pinch, especially those whose own store cards are facing rising delinquencies and a potential cap on late fees.

Cards 397
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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LOS Administrators: Champions of Change for Digital Adoption

Jack Henry

A loan administrator’s job is crucial ‒ and hectic. They deal with customer complaints, delinquent loan payments, and other financial headaches and deadlines on a daily basis. But they also get to work closely with applicants, helping them identify and reach their goals. It’s stressful, no doubt, but rewarding.

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SCOTUS to Determine When Clock Starts under APA’s Statute of Limitations

CFPB Monitor

Last Friday, the U.S. Supreme Court agreed to decide when a right of action first accrues for an Administrative Procedure Act (APA) challenge to a final rule issued by a federal agency—when the final rule is issued or when the rule first causes injury. In April 2021, the North Dakota Retail Association, North Dakota Petroleum Marketers Association and Corner Post, Inc.

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Ceridian leans on payroll with EWA app

Payments Dive

Offering payroll services through its human resources software gives Ceridian an advantage in the earned wage access market, executive Deepa Chatterjee said.

Resources 243
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Why Visa is investing in artificial intelligence startups

American Banker

The payments company launched a $100 million fund for generative AI, creating a potential group of partners that can build on the card network's global scale.

Groups 92
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One-fifth of consumers consider BNPL to stretch holiday budgets: survey

Payments Dive

Millennials are the most willing age group to consider BNPL to manage holiday spending amid rising prices, according to a Square and Afterpay report.

Survey 243
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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How much personality should a bank give its bot?

American Banker

U.S. Bancorp and Truist picked literal names for their virtual assistants to avoid confusing customers, while Fifth Third and Regions created characters called "Jeanie" and "Reggie" to put clients at ease. Other companies are trying to split the difference.

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Payment security at the pump tops consumer demands: survey

Payments Dive

A fast payment process is another top feature customers value when buying items from convenience stores, Dover Fueling Solutions noted in its latest report.

Survey 221
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JPMorgan exec says 'Wall Street 2.0' will be better for women

American Banker

Mary Callahan Erdoes, CEO of asset and wealth management at the megabank, says recent advancements in remote connectivity will lead to a "much better Wall Street than many of us grew up in." She urges women not to let newfound flexibility go away.

US 78
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Payments bill defies congressional rancor

Payments Dive

A bill important to the payments industry has attracted bipartisan support despite the political divide on Capitol Hill.

Payments 259
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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How to fight back against ATM fraud

ATM Marketplace

ATM fraud via skimming and other techniques is on the rise. How can operators fight back?

ATM 91
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Banks' insurance units are fetching top dollar, but selling brings risk

American Banker

M&T Bank, Truist Financial and Eastern Bankshares are among the banks that have sold all or part of their insurance subsidiaries over the last year. Though the price is right, analysts warn that when interest rates decline, sellers will be without a key source of fee income.

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Combining physical and digital, a new era of bank branches

BankInovation

Banks are shuttering physical locations as digital and mobile banking adoption rises and footfall in branches dwindles. According to Forrester’s “The State of Digital Banking 2023” March report, online banking is the most popular channel in North America and throughout most of Europe.

America 63
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SEON launches its solutions on AWS Marketplace

The Paypers

Hungary-based SEON has announced the launch of its suite of fraud prevention solutions on the Amazon Web Services (AWS) Marketplace.

Fraud 74
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Podcast: Grasshopper Bank adds to its startup offerings

BankInovation

Grasshopper Bank is looking to expand its support of the innovation economy with the launch of a new operating account intended for venture-backed startups.

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Central Bank of Kenya joins the African Payments and Settlement network

The Paypers

The Central Bank of Kenya (CBK) has become a member of the Pan African Payments and Settlement System (PAPSS).

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On the cards: Amex UK boss on plans for BNPL and keeping BA tie-up despite climate crisis

TheGuardian

Hannah Lewis on the financial services firm’s partnership with airline, weathering the pandemic and navigating a male-dominated business world For a company so closely tied to the business travel elite, the Covid lockdown orders issued in March 2020 were particularly troubling for American Express. With shops shut, borders closed and its cohort of jetsetting business customers suddenly chained to their kitchen tables, the credit card company was hit with an immediate drop in consumer spending.

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Thunes partners with Access Africa

The Paypers

B2B payments infrastructure platform Thunes has announced a partnership with Access Bank to improve cross-border payments in and out of 13 African countries.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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The Supreme Court is done talking about the CFPB

American Banker

The high court heard what is likely the last realistic judicial attempt to assert that the Consumer Financial Protection Bureau is structurally unconstitutional. It didn't go well for the plaintiffs.

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Cross River and paymints.io augment real estate transactions

The Paypers

Cross River and paymints.io have expanded their partnership to bring real-time payments to the latter’s customers over The Clearing House ’s RTP network.

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Investor recruits veteran exec to end feud that's cost Pa. bank millions

American Banker

Activist investor Abbott Cooper, who has been locked in a battle with management at AmeriServ Financial for more than a year, plans to nominate former Amalgamated Financial head Keith Mestrich in a bid to end the impasse.

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Salt Edge partners with SeaPay

The Paypers

Fintech company Salt Edge has announced its partnership with SeaPay in order to provide Saudi Arabian merchants and traders with Open Banking solutions.

Fintech 50
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.