Tue.Dec 19, 2023

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Amex EVP weighs in on fraud trends

Payments Dive

Beating back fraud can feel “a bit like a vicious circle,” as the industry improves its capabilities and fraudsters pivot, said Tina Eide, an executive vice president focused on fraud at the card issuer.

Fraud 431
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Perficient Named a Major Player in Two Global IDC MarketScape Reports

Perficient

In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. This strategic partnership not only requires a firm with technical design expertise but also one that has an understanding of the evolving forces shaping the future of customer experience.

Report 251
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Bills To Curtail Trigger Leads Introduced in Congress

CFPB Monitor

Bills have been introduced in the U.S. House of Representatives ( H.R. 4198 ) and the U.S. Senate ( S. 3502 ) to amend the Fair Credit Reporting Act (FCRA) to curtail the practice of trigger leads with mortgage loans. The practice is controversial for both consumers and mortgage industry participants.

Report 144
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ESG Reporting Revamp: A Success Story

Perficient

In the dynamic realm of investment management, maintaining a competitive edge is paramount. Our client, a dynamic, independent investment management and strategic advisory firm, recognized the rising significance of Environmental, Social, and Governance (ESG) metrics in shaping investment decisions and reporting. ESG became a cornerstone in our client’s investor relations strategy.

Report 221
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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2023 Technology Survey: Strategic Planning Starts Here | FinTalk

Jack Henry

In the ever-evolving landscape of financial services, competition is the one thing that remains constant. If you want your business to grow and succeed, staying ahead of the curve isn’t an option – it’s an absolute necessity. As the year comes to an end, it’s a natural time to reflect on the past and plan for the future.

Survey 97

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CBA concludes blog post series countering CFPB information about CARD Act report

CFPB Monitor

The Consumer Bankers Association has issued the third and fourth blog posts in its four-part “Facts Matter” blog series on how the CFPB’s public statements can mislead market observers by painting a picture of the credit card marketplace that is inconsistent with the CFPB’s October 2023 report (Report) under the Credit Card Accountability Responsibility and Disclosure Act.

Cards 78
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2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

ATM Marketplace

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

ATM 113
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CFPB enters into consent order with third-party collector of medical debts to resolve alleged FCRA and FDCPA violations

CFPB Monitor

The CFPB announced last week that it has entered into a consent order with Commonwealth Financial Systems, Inc. (Commonwealth), a third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs), to resolve Commonwealth’s alleged violations of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. .

Report 78
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Why consumer neobanks are making B2B pivots

American Banker

Digital banking apps such as HMBradley, Greenlight and MoneyLion have either chosen or been forced to find revenue streams beyond their direct-to-consumer business lines.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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SCOTUS keeps issue of “tester” standing alive, dismissing ADA website appeal as moot

CFPB Monitor

On December 5, 2023, the Supreme Court of the United States in Acheson Hotels, LLC v. Laufer , declined to substantively address a question businesses across the country have been eager to resolve: That is, whether a “tester” plaintiff has standing to sue a public accommodation under the Americans with Disabilities Act (“ADA”), despite having no intention of ever visiting the business. .

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How the courts are sparking an app store payments war

American Banker

Google's $700 million antitrust settlement is part of a series of legal battles that are eroding Big Tech's control over checkout, cracking a door for other transaction processors and the bank-led Paze wallet from Zelle's developers.

Google 85
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CFPB Adjusts HMDA and HPML Asset Exemption Thresholds

CFPB Monitor

The CFPB recently issued a final rule increasing the asset exemption threshold under the Home Mortgage Disclosure Act (HMDA) and a final rule increasing the asset exemption threshold for the Truth in Lending Act (TILA) requirement to maintain an escrow account for a higher-priced mortgage loan (HPML). Banks, savings associations and credit unions are not subject to HMDA for a calendar year if their assets as of December 31 of the prior calendar year did not exceed an asset threshold.

Lending 78
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U.S. Bank ordered to pay $36 million for COVID-era benefits issues

American Banker

The Consumer Financial Protection Bureau ordered U.S. Bank to pay about $21 million for its prepaid debit card program for government benefits, while the Office of the Comptroller of the Currency issued a $15 million fine over similar violations.

Cards 78
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Movers and Shakers: Discover appoints Rhodes as new CEO

BankInovation

Card payments network giant Discover Financial Services has named Michael Rhodes as chief executive and president. He is expected to take the helm of the company by March 6, according to a Discover release on Dec. 11.

Cards 66
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CFPB report finds overdraft, NSF services are used as a type of credit

American Banker

Frequent overdrafters — households that pay more than 10 overdraft fees a year — use the service as a form of credit, the Consumer Financial Protection Bureau said in a report.

Report 73
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Future of finance: The digital wallet

BankInovation

The digital wallet is on its way to becoming the focus of financial well-being for consumers, and financial institutions can lead the charge with AI on their side.

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Time to call credit unions' shield of legitimacy into question

American Banker

Allegations of lending discrimination against Navy Federal Credit Union, while as yet unproven, suggest that the rationale for giving credit unions substantial advantages over banks needs to be rethought.

Lending 75
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Emirates NBD and Hub71 to accelerate fintech innovation

The Paypers

UAE-based banking group Emirates NBD has partnered with growth enabler Hub71 to provide modern fintech solutions and advanced banking services to consumers.

Fintech 74
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How generative AI is upending tech at big payment companies

American Banker

Visa, Mastercard and Global Payments discuss impacts on customer service, web content, security and more.

Company 91
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Xero partners with Flinks

The Paypers

Xero has partnered with Flinks to give small businesses in Canada and the US secure access to more than 20 direct bank connections and transaction data.

US 68
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Fifth Third CEO Tim Spence adds chairman title

American Banker

The Cincinnati, Ohio, bank also promoted three other top executives to new roles. All of the changes will be effective in early 2024.

Ohio 81
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Daon launches xSentinel to fight voice deepfakes

The Paypers

Digital identity trust company, Daon , has recently announced that it will add its xSentinel solution in Australia and New Zealand to fight against synthetic audio attacks.

Company 41
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Two-year-old California bank amasses $500 million expansion war chest

American Banker

Led by veteran banker Stephen Gordon, Genesis Bank in Newport Beach, California, plans to use the funds pledged by private equity firms and other investors to roll up community banks in the Western U.S.

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Yonder extends partnership with GoCardless

The Paypers

UK-based credit card company Yonder has extended its collaboration with bank payments company GoCardless through the integration of Variable Recurring Payments (VRPs).

Cards 41
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JPMorgan among winners as Latin American wealth flocks to Miami

American Banker

Wealth under management in Miami from Mexico clients alone increased by roughly 10% this year at JPMorgan, with similar gains coming from Argentina, Chile, Peru and several other Latin American nations.

Miami 41
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.