Rebeca Romero Rainey: Lead with purpose
Independent Banker
APRIL 30, 2021
Photo by Robert Severi. Our approach to service is not about checking something off the list for today. It’s about making incremental positive change over time. In today’s world, it’s more important than ever for businesses to lead with purpose. Consumers are demanding it from the companies with which they do business—so much so that in its Retail Trends 2021 list, Deloitte said it expects purpose to be as disruptive in the next 10 years as digital has been in the past 10.
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