Thu.Dec 14, 2023

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A step-by-step guide to financial institution strategic planning

Abrigo

Practical tips for conducting effective strategic planning meetings Financial institutions' strategic plans should be cohesive, focused, and have buy-in from stakeholders. These steps can help get you there. You might also like this on-demand webinar, "Strategic plan: How to develop and monitor at your financial institution." WATCH NOW Takeaway 1 Strategic plans should have a baseline, a clear destination, and a plan to get from A to B.

Lending 221
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Authorized payment scams climb in US

Payments Dive

Such scams are expected to jump 50-plus percent to $3 billion by 2027, forcing financial institutions to address the rising threat, according to a new report.

US 459
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Leverage AI to Automate Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221
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Synchrony, Bread plan offsets to late fee cap

Payments Dive

“I want that shoe to drop so we can start mitigating that issue,” Bread CEO Ralph Andretta said last week, as the industry awaits the CFPB’s final rule.

Industry 273
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Leverage AI and Automated Invoice Processing using ServiceNow’s Low-Code Solution

Perficient

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering.

Training 221

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California federal district court grants summary judgment for DFPI in lawsuit challenging state’s regulations requiring consumer-like disclosures for commercial transactions

CFPB Monitor

A California federal district court recently granted the motion for summary judgment filed by the California Department of Financial Protection and Innovation (DFPI) in the lawsuit filed by an advocacy organization seeking to enjoin the DFPI from enforcing its final regulations (Regulations) implementing California’s commercial financing disclosure law.

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Amid innovation, cross-border payments are stuck in the Stone Age

American Banker

As innovation in other domains accelerates, the inertia plaguing our international payment systems is a critical bottleneck, stifling U.S. businesses that choose to engage in global commerce.

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This week’s podcast episode: The Biden Administration’s “junk fees” initiative continues: What the latest actions mean for the consumer financial services and rental housing industries, Part II

CFPB Monitor

This two-part podcast repurposes our most recent webinar on the latest salvo of actions in the Biden Administration’s initiative directed at combatting so-called “junk fees.” Launched in January 2022, the initiative shows no signs of abating. In Part II, we first look at the Consumer Financial Protection Bureau’s advisory opinion on fees charged by large banks and credit unions to respond to information requests, including the Bureau’s discussion of non-fee obstacles such as chatbots that could

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Court orders shutdown of websites said to target Microsoft, aid hackers

American Banker

A federal judge has issued a temporary restraining order against websites created by Storm-1152. That organization allegedly supplies fake Microsoft accounts to groups like Scattered Spider, whose targets include financial companies.

Groups 83
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Oral Arguments Held in CFPB v. Townstone Financial Case

CFPB Monitor

On December 8, 2023, oral arguments were held before a three judge panel of the U.S. Court of Appeals for the Seventh Circuit in the CFPB v. Townstone Financial case, in which the CFPB alleges that Townstone Financial, a non-bank mortgage company (Townstone), engaged in redlining in the Chicago area in violation of the Equal Credit Opportunity Act (ECOA).

Chicago 78
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5 questions with … Amex Digital Labs’ VP and head of partnerships

BankInovation

Stephanie Schultz, vice president and head of partnerships at Amex Digital Labs at American Express, is focused on building out digital client experiences as part of her innovation and product development strategy heading into 2024. Throughout 2023, American Express prioritized technology spend, according to the card giant’s third-quarter earnings.

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Navy Federal's loan growth far outpaces bank competitors

American Banker

The world's largest credit union reported a 5% increase in total loans in the third quarter while lending at the largest banks was almost stagnant. However, the Vienna, Virginia, institution's charge-offs also jumped significantly.

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These 4 US banks lead AI talent race

BankInovation

As AI becomes pervasive, financial institutions are on the hunt to win AI talent, with the big four U.S. banks commanding a comfortable lead.

US 63
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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How generative AI is changing Klarna's work culture

American Banker

The Swedish payment company is using generative artificial intelligence to make its human workforce more efficient — but also expects the technology to fill in for roles it loses to attrition.

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Fnality launches DLT wholesale payment system with UBS | Deutsche Bank plans Euro stablecoin | Mastercard: Elevating banking with 10 GenAI use cases

Bussman Advisory

This week’s must-know stories in the FinTech, AI and Digital Asset space: Fnality launches DLT wholesale payment system in UK with UBS & Lloyds Deutsche Bank’s DWS plans Euro stablecoin Mastercard: Elevating banking with 10 GenAI use cases Plus, 9 more exclusive stories to help you stay ahead of the curve! The latest edition of the FinTech Ecosystem Newsletter is here : Join our Community Join our community of 52,000+ subscribers and stay informed on the latest trends and new

System 52
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Ex-Bank of China manager jailed for life over $322 million fraud

American Banker

Xu Guojun, a former local branch head at Bank of China, was handed a life sentence over one of the Asian nation's biggest bank frauds.

Fraud 68
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Worldcoin adds integrations with Minecraft, Reddit, and more

The Paypers

Worldcoin has announced it now supports integrations for its World ID with Minecraft , Reddit , Telegram , Shopify, and Mercado Libre.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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FSOC raises alarm on financial stability risks from AI

American Banker

Members of the Financial Stability Oversight Council Thursday warned of increasing financial risks posed by artificial intelligence in its annual report, noting AI's potential to amplify cyber threats, induce herd behavior and even compromise bank safety and soundness.

Report 41
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Coinbase to launch spot markets

The Paypers

Cryptocurrency exchange Coinbase has announced the launch of non-US spot markets to address the demands of its global user base and expand international access to services.

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Citi is exiting the muni business

American Banker

After months of speculation, the firm confirmed it would "wind down" its municipal underwriting and market-making activities after a "broad-based review" of its muni business, according to a company memo.

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Airwallex partners with Woo

The Paypers

Global payments and financial platform for businesses Airwallex has announced its partnership with WooCommerce (Woo) to become a payment extension on the latter’s platform.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Horizon in Indiana takes $33M hit in balance sheet restructuring

American Banker

The Michigan City company, part of a growing list of banks announcing similar overhauls, aims to sell nearly $400 million of securities and reinvest the proceeds in higher-yielding loans.

Indiana 36
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Sumsub enters the Singapore FinTech Association

The Paypers

Full-cycle verification platform Sumsub has entered the Singapore FinTech Association (SFA) to further solidify its commitment to improving the fintech landscape in Singapore.

Fintech 41
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Big banks get higher satisfaction scores, but lose ground with savers

American Banker

Retail customers at large banks were a bit more satisfied this year than in 2022, a new J.D. Power study finds. However, more of those same customers are moving cash to — and seeking advice from — wealth management firms and online banks.

Study 36
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Sift's Q4 2023 report shows Gen Z and first-party fraud trends

The Paypers

Sift has rolled out its Q4 2023 Digital Trust & Safety Index, which reveals that 42% of Gen Z admits to engaging in first party-fraud, among other trends in chargeback.

Trends 41
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.