Fri.Jan 12, 2024

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Payments M&A in 2023 amounts to a whimper

Payments Dive

October’s uptick in activity didn’t continue through the remainder of the year, capping a quiet year for merger and acquisition activity in payments.

Payments 243
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CFPB report identifies challenges faced by borrowers in resumption of student loan payments

CFPB Monitor

The Consumer Financial Protection Bureau highlighted its observations of the resumption of federal student loan payments by consumers after more than three years of a payment moratorium due to COVID-19 in a report released on January 5, 2024. The report, titled “ Issue Spotlight: Federal Student Loan Return to Repayment ,” highlights several issues it maintains are confronting consumers, including extended call hold times, processing delays in income-driven repayment applications, and inaccurate

Report 148
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Fiserv seeks special purpose bank charter

Payments Dive

The designation would allow the payment processor to own transactions from end-to-end, removing the need for a bank partner.

Payments 500
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FTC Complaint Alleges Deception and Discrimination in Fintech’s Subscription Cash Advance Offerings

CFPB Monitor

On January 2, the Federal Trade Commission (FTC) filed a complaint against FloatMe Corp. (“FloatMe”), a fintech that offers short-term cash advances through its mobile app, alleging violations of the FTC Act, the Restore Online Shoppers’ Confidence Act (ROSCA), and the Equal Credit Opportunity Act (ECOA). The complaint is similar in its language and allegations to one filed by the FTC against Bridge It, Inc.

Fintech 78
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Stablecoin issuer Circle files for IPO

Payments Dive

Circle, which issues the USDC stablecoin, has filed confidential paperwork with the Securities and Exchange Commission — one day after the SEC's approval of 11 spot bitcoin exchange-traded funds.

Bitcoin 370

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States race ahead of US lawmakers in payments

Payments Dive

State lawmakers and regulators are out-running their national peers in giving direction to the fast-evolving payments industry.

US 273
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How Mastercard is using AI to boost minority business owners

American Banker

The card network is creating a generative AI-powered chatbot to give small-business owners personalized assistance, emphasizing 'inclusive' resources and mentorship for minority entrepreneurs.

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Revolut hit with biometric ID class action in Illinois

Payments Dive

Several tech companies have been hit with lawsuits under Illinois' Biometric Information Privacy Act in recent years.

Illinois 195
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Ally Financial names an interim CEO

American Banker

Douglas Timmerman, the company's president of dealer financial services, will step in when Jeffrey Brown departs at the end of January. Ally continues its hunt for a permanent CEO.

Company 78
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Mastercard to develop inclusive AI tool

The Paypers

Mastercard has announced the development of an inclusive AI tool in order to provide personalised, real-time assistance to the small business community worldwide.

Tools 77
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House Financial Services Committee forms AI working group

American Banker

Led by Congressmen French Hill and Stephen F. Lynch, the council will explore how artificial intelligence is influencing the development of new products and services, fraud prevention and other areas across the financial services and housing industries.

Groups 78
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AI could reduce turnover in 2024, Bank of America CEO says

BankInovation

Implementation of AI could reduce turnover at Bank of America, Chief Executive Brian Moynihan said during today’s fourth-quarter earnings call. “We can always hire a little less if we see the efficiencies coming through and redeploy the people we have,” Moynihan said. Headcount stood at 212,985 at the end of Q4, down 1.

America 63
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Rokt acquires AfterSell

The Paypers

Rokt has announced the acquisition of AfterSell in order to expand SMB offerings and provide more relevant capabilities for Shopify customers.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Citi to lay off 10% of workforce through 2026

BankInovation

Citigroup’s restructuring efforts, investment in technology and reduction of overhead costs will result in a loss of 20,000 jobs, or 10% of its workforce, through 2026, the bank said today in its fourth-quarter earnings report.

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Contactless ATMs improve customer experience

ATM Marketplace

What are contactless ATMs, and how do they work?

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Doug Timmerman named interim Ally Financial CEO

BankInovation

Longtime Ally Financial leader Doug Timmerman today was named the lender’s interim chief executive, succeeding Jeffrey Brown. Brown, who announced his plans to step down in October, will depart Ally on Jan. 31 and Timmerman will take over on Feb. 1, according to a company release.

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What dulled the luster of Bank of America's consumer results

American Banker

Personal spending chugged along in the fourth quarter, thanks to the resilient job market. But loan charge-offs rose, and higher interest rates suppressed loan demand, executives say.

America 62
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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JPMorgan Chase grows tech spend, headcount in Q4

BankInovation

JPMorgan Chase increased technology spend during the fourth quarter of 2023 as all lines of business across the bank invested in new products, features, customer platforms and overall modernization. Total noninterest expense increased 29% year over year to $24.5 billion, according to JPMorgan’s Q4 2023 earnings supplement. Technology, communications and equipment expenses accounted for $2.

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Industry says Basel rule violates law if it isn't revised

American Banker

A coalition of financial trade groups issued a joint comment letter asserting that the federal bank regulators' proposed capital rule lacked justification and evidence required by the Administrative Procedure Act, threatening legal action if regulators don't delay and significantly amend the rule.

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BNY Mellon spent $3.8B on tech in 2023

BankInovation

BNY Mellon’s technology spend accounted for nearly 30% of noninterest expenses in 2023 as the bank embraced new technology during the year. The bank spent $3.8 billion on technology and $13.2 billion in noninterest expenses for the year, up 1% from 2022, according to its bank’s Q4 2023 earnings presentation today. The $30.

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CEO Fraser calls 2024 a 'turning point' year for Citi

American Banker

Jane Fraser says this year will be "critical" for the megabank, which is engaged in a massive, multiyear restructuring that involves cutting 20,000 jobs by the end of 2026.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Wells Fargo clients gravitate toward digital channels in Q4

BankInovation

Wells Fargo clients are migrating to lower-cost channels, resulting in reduced call volume and teller transactions for the bank.

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Wells Fargo is 'still early in the cycle' as soured office loans rise

American Banker

The San Francisco-based bank warned for months that charge-offs were likely to start rising as some office-related loans went bad. It began to happen in the fourth quarter, which could be an omen for regional banks that have larger concentrations in the office sector.

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Finix taps Pathward to launch Payouts solution

The Paypers

US-based paytech provider Finix , with support from financial institution Pathward , has launched Payouts, enabling businesses to send money with Mastercard Send and Visa Direct.

US 45
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JPMorgan Chase lays plans to build on last year's success

American Banker

After a record-breaking year of reeling in business from failed banks and scared customers defecting from rivals, the largest U.S. bank expects it will keep getting larger.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.