Wed.Dec 27, 2023

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OCC Highlights, AML & CRA Risks

Perficient

This blog post was co-authored by: Connor Opalka Bank Compliance Executives can rest easier at night knowing they receive insights from Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE). In this article, we highlight the key emerging industry compliance risks as they were outlined by the Office of the Comptroller of the Currency’s (OCC) National Risk Committee in their recently released Semiannual Risk Perspective.

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CFPB and DOJ file lawsuit against land developer alleging predatory lending

CFPB Monitor

The CFPB and Justice Department filed a joint complaint last week in a Texas federal district court against Colony Ridge Development, LLC and three related entities (collectively, “Colony Ridge”) in which the agencies allege that Colony Ridge engaged in discriminatory targeting of Hispanic consumers with predatory financing and other unlawful conduct. .

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And the winners of the 2023 awards for worst customer service are …

TheGuardian

We celebrate the companies that went the extra mile … to inflate their balance sheets and let down loyal customers These are troubling times for big business. Traders, fighting for survival, need to focus on money. They absolutely do not have the time and resources to hand-hold unreasonable customers who insist on receiving goods and services in return for their outlay.

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AI Hallucinations in Appraisals

Realwired Appraisal Management Blog

Commercial appraisals in your bank have some AI content. Some Chief Appraisers have changed their engagement letters to mandate reports to disclose AI-generated content. That makes sense since AI hallucinations are hard to spot. Especially since AI confidently states things that are otherwise fantasy.

National 103
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Listen: Top 3 Bank Automation News podcasts of 2023

BankInovation

Among themes discussed on Bank Automation News’ most popular “The Buzz” podcast episodes this year are: Improving customer experience; Navigating ChatGPT for finance implications; and Preparing for FedNow Listen to the top 3 podcasts of 2023: Citi Treasury and Trade Solutions improves CX, grows revenue 34% Naveed Anwar, global head of digital and data […]

More Trending

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Trends 2024: Four Banking Growth Strategies for a Challenging Year

The Financial Brand

This article Trends 2024: Four Banking Growth Strategies for a Challenging Year appeared first on The Financial Brand. Beset by threats on all sides, banks and credit unions need to focus their efforts in 2024 on a short list of priorities. This article Trends 2024: Four Banking Growth Strategies for a Challenging Year appeared first on The Financial Brand.

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These are the 5 CFPB rules to watch in 2024

American Banker

The Consumer Financial Protection Bureau will take a bite out of bank profits in 2024 by issuing final rules on overdraft and credit card late fees, among other major rulemakings.

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How Most Banks Get Team Selling All Wrong [VIDEO]

The Emmerich Group

There was a day, back when I started as a commercial and agricultural lender, that we did everything. We did the channel checks, we did the credit analyst work, we did the business development, and we did the account management. We did it all, and we collected the loans. Those days are over, and now Continue Reading The post How Most Banks Get Team Selling All Wrong [VIDEO] appeared first on Emmerich Financial.

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Most-read AI stories of 2023

American Banker

Readers clicked most on stories about what companies like Ally Bank and JPMorgan Chase are doing with artificial intelligence.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024

The Financial Brand

This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand. While overall bank tech spending remains flat, intensifying focus on security and fraud means that regtech will demand an ever bigger piece of the pie. This article Trends 2024: Bank Spending on RegTech Will Reach New Heights in 2024 appeared first on The Financial Brand.

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5 biggest bank M&A deals in 2023

American Banker

Overall merger-and-acquisition activity proved modest across the banking sector, but several prominent deals were reached. Read on for details of the year's biggest transactions.

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Five of the Best: BNPL Exploded in 2023, With More to Come in 2024

The Financial Brand

This article Five of the Best: BNPL Exploded in 2023, With More to Come in 2024 appeared first on The Financial Brand. Buy now, pay later hit banking hard in 2023, and its influence will only grow in 2024. Check out our top five stories on BNPL this year. This article Five of the Best: BNPL Exploded in 2023, With More to Come in 2024 appeared first on The Financial Brand.

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Consumers defied bankers' 2023 forecasts. Will next year be as strong?

American Banker

Executives at America's largest banks are making rosier predictions about the financial health of U.S. households than they were a year ago, when their forecasts proved to be overly pessimistic.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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HSBC funds digital identity fintech; Mastercard expands carbon gauge

American Banker

India softens stance on payment regs; a Dutch neobank turns to gen AI; and more.

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Recent column mischaracterized earned-wage access programs

American Banker

EWA programs are not loans, no matter how loudly critics insist that they are. They provide a vital source of liquidity to hardworking families.

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It was a tough year for almost every bank not named JPMorgan

American Banker

After a year marred by the biggest US bank failures since the 2008 financial crisis, the nation's largest lender is on familiar footing — scooping up a rival, reeling in its clients and minting record profits along the way.

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Deb Jones on why 2024 could be a 'transition year'

American Banker

Citizens Bank's SVP and director of secondary and capital markets reflects on what her experience with past cycles suggests about where this one may be headed.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.