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Deep Dive: Why Retailers Are Merging Online, In-Store Shopping For The Omnichannel Age

PYMNTS

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. billion online in Q2 2020. These trends have prompted many retailers to provide features that combine the best of both worlds.

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Exclusive Data: Twenty-Five Percent of Consumers Say Retail, Online Grocery Digital Shift Will Stick

PYMNTS

Instead of flocking back to brick-and-mortar shops, consumers are continuing to shop from the safety of their homes, and are actually buying more online — not less — than they were before the reopening began. consumers are now buying retail goods online as of May 23, compared to 29.2 PYMNTS’ latest survey shows that 35.7

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eCommerce Takes Half Of Pandemic-Driven Retail Growth

PYMNTS

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8

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Positive Developments In Retail, eCommerce Amid The Pandemic

PYMNTS

In off-price retail, discount stores have experienced large sales gains and opened many new sites, while department stores have gone under or closed hundreds of locations. And in eCommerce, retailers and consumers have benefited from an industrywide effort to remove frictions in online sales experiences.

Retail 142
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Online Apparel Catches Fire

PYMNTS

After hitting a skid from the beginning to the middle of the COVID-19 crisis, online fashion sales have caught fire. That report (measured before the majority of states locked down non-essential retail) showed that 56.9 That business did not transfer online, according to the PYMNTS data. Fast forward two weeks.

Online 141
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New Data: How Online Merchants Build Consumer Trust In The Digital 3.0 Economy

PYMNTS

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online.

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NEW DATA: Five Ways Social Distancing Is Transforming Retail

PYMNTS

COVID-19 has driven consumers indoors — and online. percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. Consumers are 30.6 percent to 54.2 percent to 34.8

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