PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. How Music Retailers Can Harmonize Security And Seamlessness. Download the Tracker to read more.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

JANUARY 7, 2021

eCommerce was the name of the game for consumers and retailers in 2020, with merchants’ success hinging on the power of rapid innovations and intuitive responses to consumers’ demands. Customers and retailers alike faced numerous challenges last year, however, ranging from intermittent lockdowns to economic uncertainty.

Innovation 168

Innovation Retail Customer Experience Online 168

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. It allows them to fully immerse themselves into the retail space with convenience and efficiency.”

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. This is where we are in QSR. Creating a mobile experience.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. percent for online and 1.4 percent) compared to the top 30 merchants (0.8

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

FEBRUARY 20, 2020

And while not every effort has been a world-beating success, unlike many of its fellows in the world of brick-and-mortar retail, it certainly can not be said that IKEA has failed to be proactive in the face of a rapidly shifting commerce ecosystem. If that is the case, well, successful ideas in retail have a habit of being contagious.

Retail 187

Retail Google Course Mobile 187

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. WHSmith is excited to launch Mastercard’s innovative new payment method, Pay by Bank app.

Retail 116

Retail User Experience ATM Security 116

Abrigo

APRIL 19, 2016

banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? In a recent whitepaper (download), the regulator outlined the general approach it will take as it evaluates innovative products, services and processes that OCC-regulated banks may offer or perform.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

MARCH 16, 2017

No longer a figment of innovative imaginations and fictional futuristic stories, augmented reality (AR) and virtual reality (VR) technology is increasingly having an impact on, well, reality. . Similarly, in an effort to help customers better preview their purchases, online beauty platform Perfect Corp. About the Tracker.

Retail 104

Retail Charlotte Tools Analysis 104

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools. Apps At The Pump.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

DECEMBER 7, 2017

The death of retail — of the brick-and-mortar kind — is nowhere, really, in sight, even as some might say the physical shopping experience is losing its spark. But it helps to take the pulse and temperature from time to time to gauge retail’s health. Skava says that physical stores are evolving, not dying. Yatskan queried.

Retail 101

Retail Branding Customer Experience Online 101

PYMNTS

JUNE 25, 2018

Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. But beautiful produce, nibbles and cool playlists aside, over the course of those 17 years I’ve shopped at Whole Foods, I never downloaded their app.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

MAY 28, 2020

Businesses that did not have online shopping channels were unable to sell their products, and restaurants that did not offer online ordering for pickup or delivery could not serve their customers. Confronted with the option, most SMBs chose to innovate. Our study finds that 33.4 Meanwhile, 16.9 percent and 13.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided. The only question is: What do retailers have to do to win them over?

Report 230

Report Retail United States Online 230

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. The challenge for the last year has just been educating our customer base.

Retail 100

Retail Apple Fraud Online 100

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

JUNE 29, 2017

The business of helping people look and feel their best is bigger than ever, and consumers young and old are now heading online to get their fitness fix. NutraClick is one such player delivering on changing consumer expectations, both online and in retail stores. Building up Strength Online and in the Physical World.

Online 100

Online Software Apple Mobile 100

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. Even so, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

JANUARY 14, 2021

Restrictions on in-branch interaction are now causing financial institutions (FIs) to better engage with consumers and offer personalized banking experiences with mobile apps, online chat and contextual video content. One-third are very interested in using it for learning purposes, as well.

Video 224

Video social media Millennials Data 224

PYMNTS

MARCH 4, 2020

For too long consumers have had to endure non-intuitive, boring and overly complex services when shopping both online and offline. Alipay, and the wider Alibaba Group, have truly set the global pace on retail innovation and the app economy. The app has been downloaded over 200,000 times more than its closest U.S.rival.

Samsung 160

Samsung Groups Capital Fintech 160

Perficient

JULY 15, 2020

Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. End goal is to find harmony across both the personas to drive revenue, innovation and product development improving brand recognition. Innovation pains – build vs buy decisions.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. To download the May edition of the Payments as a Service Tracker™, click the button below.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. social media users are “very confident” that those platforms would protect users’ data, according to Pew — with 64 percent calling for more regulation of online advertisers.

Online 101

Online social media Baltimore Data 101

PYMNTS

JANUARY 12, 2021

consumers about whether they are interested in getting vaccinated and how much they plan to stick to their digital-first shopping habits even after the pandemic has subsided, to find out how retailers can convert consumers after the economy has permanently reopened. Instead, they intend to keep shopping, paying and ordering food online.

US 142

US Data United States Mobile 142

PYMNTS

FEBRUARY 14, 2020

Although fraud losses from banks, retailers and online platforms have continued into 2020, so has security innovation. That means protecting both mobile and online purchases as well as finding ways to better identify legitimate customers as fraud becomes more sophisticated. The Latest Fraud Decisioning Developments.

Fraud 150

Fraud Security Kentucky Online 150

PYMNTS

APRIL 28, 2020

FIs and FinTechs are promoting social distancing by providing online card applications and virtual payment cards to help customers avoid using cash or visiting bank branches. Indian FI Paytm launched virtual and contactless plastic debit cards to help customers circumvent using cash or having to hand over physical cards to retailers.

Digital Banking 238

Digital Banking Los Angeles Cards California 238

PYMNTS

AUGUST 20, 2019

The needs of children are a driving force for online and mobile innovation and disruption. It’s not exactly unusual these days, of course, to find multiple eyeglass options online for both adults and children – the purchase of glasses was traditionally an expensive and friction-filled process before the spread of online sales.

Mobile 153

Mobile Los Angeles Minneapolis Trends 153

PYMNTS

APRIL 6, 2017

When mPOS solutions started to roll out in retail locations about a decade ago, many predicted a futuristic utopia devoid of long lines and bulging wallets. Even retailers equipped with mPOS terminals opt not to accept mobile payment, and consumer adoption continues to lag. . But these days, that fantasy is still far from reality.

Retail 110

Retail Mobile Report Texas 110

PYMNTS

OCTOBER 8, 2020

Merchants and consumers alike are placing greater emphasis on digital connectivity during the pandemic, prompting retailers to support swift and smooth onboarding processes that appeal to new users. This could also enable retailers to distinguish themselves from the numerous businesses battling for customers online, he said. .

Security 208

Security Branding Retail Fraud 208

CB Insights

MARCH 20, 2019

When it comes to what really matters to retailers and brands in terms of tech innovation, supply chain is high on the list. GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. Source: TechCrunch. Why does it matter?

Retail 67

Retail Trends Branding Strategy 67

Bank Innovation

MARCH 5, 2019

The two products currently require retail customers to download and maintain two separate apps -- one for Pingit, which supports peer-to-peer transactions and international money transfers, and another for BPay, which […].

Apple 150

Apple Retail Mobile Payments 150

PYMNTS

APRIL 19, 2017

As a retail segment, fashion and apparel design have always walked the line between a creative endeavor and meeting the demands of a global, consumer-facing industry. You see all the time in the form of rampant discounting, inventory issues and declines in customers shopping with brands both in-store and online.”.

Branding 108

Branding Retail Data Survey 108

PYMNTS

JANUARY 30, 2020

Financial institutions (FIs) cannot simply expect the popularity of debit to persist unaided, however, and must continue to innovate to keep fraud rates at a minimum. Card issuers, networks and retailers all must play a part in defending against such breaches. Around The Next-Gen Debit World. Card fraud is an ever-present threat.

Security 182

Security Fraud ATM Cards 182

PYMNTS

SEPTEMBER 23, 2019

The holidays are approaching, and that means a big retail boost for video games during that all-important shopping season. Indeed, video games are helping to drive innovation when it comes to commerce and payments. billion gamers worldwide, and consumers are demanding more content, options and perks in their online subscriptions.

Video 117

Video Payments Retail Mobile 117