The Financial Brand

MARCH 4, 2019

Here's how to manage communications with key constituencies and find cross-selling opportunities when upgrading banking technologies. The post Marketing Communications Critical to Managing Risks With Digital Banking Conversions appeared first on The Financial Brand.

Digital Banking 28

Digital Banking Management Marketing Branding 28

PYMNTS

FEBRUARY 28, 2017

It’s already been a big year for biometrics, and with everyone from big banks to major retailers investing in the technology, that trend is unlikely to subside any time soon. . The platform is designed to help retailers combat an uptick in online retail fraud, caused largely by ineffective or stolen password credentials.

New York City 100

New York City Fraud Security New York 100

American Banker

JUNE 16, 2016

As banks try to acquire new customers via digital channels, they should add content marketing strategies into their lineups.

Marketing 28

Marketing Digital Banking Marketing Strategies Strategy 28

The Financial Brand

OCTOBER 14, 2018

Banks and credit unions must go beyond ease and simplicity in the delivery of digital banking services, humanizing the engagement process. The post Financial Institutions Fail To Humanize The Digital Banking Experience appeared first on The Financial Brand.

Digital Banking 26

Digital Banking Branding Customer Experience Marketing Strategies 26

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. Ideally, those actions should run the gamut of transactions and financial services, across payments and cards.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

JULY 1, 2019

Smaller banks and credit unions enjoy a reputation of offering more personalized services than large financial institutions (FIs). When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. gauges where banks are on the road to becoming innovators.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

Gonzobanker

JUNE 25, 2021

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. Technology. The sudden shift to remote work put the contact center technology at many banks under immense pressure.

Customer Experience 105

Customer Experience Fraud Policies Training 105

The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Banking Trends Analysis Digital Banking 43

PYMNTS

MAY 30, 2016

We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. What we learn is that familiarity does not always breed contempt — checks are still a well-trodden way to make a payment — but that new technologies are starting to make some headway. Digital Banking. Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

Gonzobanker

MARCH 6, 2018

Much like a bank that over-concentrates itself on commercial real estate lending, banks that rely too heavily on physical channels for consumer and business customers risk attrition, lost revenue and increased expenses. Consider these numbers from PwC’s 2017 Digital Banking Consumer Survey : ?

Strategy 89

Strategy Marketing Mobile Trends 89

Gonzobanker

JULY 27, 2022

Historically, banks sold through branches and in (more or less) narrowly defined geographic areas. That banking world no longer exists.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

The Financial Brand

JANUARY 10, 2022

The success of a bank CMO requires understanding the power of analytics, technology, strategy and agility to drive business results. The post The CMO Role in Banking is Being Disrupted appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Analytics 43

Analytics Banking Trends Analysis Strategy 43

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future.

Retail 78

Retail Cards Millennials Mobile 78

William Mills

SEPTEMBER 25, 2018

This is a digital bank based in Russia and today they are demoing their mobile banking offering. He has more than 34 years of experience in financial technology and is a recognized leader in financial and technology marketing.

Mobile 78

Mobile Customer Experience Lending Analytics 78

Gonzobanker

AUGUST 23, 2021

’ There are three requirements driving the need for chatbots in banking. The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., Not a single technology has lived up to the promise. Banks’ Digital Transformation Delusions.

Strategy 149

Strategy Study Data Tools 149

The Financial Brand

APRIL 23, 2017

Report reveals that financial institutions are using strategies from the past rather than advanced technologies and digital media.

Marketing 25

Marketing Strategy Report Technology 25

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

AUGUST 2, 2021

The post Banking Share of Wallet Threatened By Hidden Attrition appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Neobanks and big tech firms are increasingly impacting retention of accounts and lifetime value of long-standing relationships.

Banking Trends 35

Banking Trends Analysis Trends Branding 35

The Financial Brand

MAY 13, 2021

More than ever, financial institutions need to accelerate digital transformation with data, applied analytics, cloud solutions and 5G functionality. The post Building an Intelligent Banking Organization appeared first on The Financial Brand.

Analytics 36

Analytics Branding Data Big Data 36

The Financial Brand

JANUARY 24, 2016

The technologies that disrupt and delight are an opportunity for financial institutions to give each consumer a differentiated experience.

Industry 14

Industry Marketing Technology Marketing Strategies 14

The Financial Brand

JANUARY 24, 2016

The technologies that disrupt and delight are an opportunity for banking to give each consumer a differentiated experience.

Industry 12

Industry Technology Marketing Strategies Marketing 12

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. From their web site: Liferay makes software that helps companies create digital experiences on web, mobile and connected devices. It looks like a pretty cool technology.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. SamsungMobile.

Samsung 69

Samsung Mobile User Experience Google 69

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 7, 2016

Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. Specializes in digital banking platform. No other app does that.

Mobile 40

Mobile Cards Fraud Data 40