PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. gauges where banks are on the road to becoming innovators.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

The Financial Brand

NOVEMBER 20, 2019

The post Top 5 Digital Banking Transformation Trends Shaping 2020 appeared first on The Financial Brand. Going into 2020, financial institutions will need to deliver simplicity, intuitive design and personalization that is not delivered today.

Digital Banking 33

Digital Banking Trends Branding Big Data 33

PYMNTS

FEBRUARY 28, 2017

It’s already been a big year for biometrics, and with everyone from big banks to major retailers investing in the technology, that trend is unlikely to subside any time soon. . The platform is designed to help retailers combat an uptick in online retail fraud, caused largely by ineffective or stolen password credentials.

New York City 100

New York City Fraud Security New York 100

Gonzobanker

AUGUST 23, 2021

’ There are three requirements driving the need for chatbots in banking. The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., Not a single technology has lived up to the promise. Banks’ Digital Transformation Delusions.

Strategy 137

Strategy Study Data Tools 137

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. Banks in Fintech: what’s ahead in 2018. Join us for data-driven look at how major banks are approaching fintech investments and taking on insurgents. First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

The Financial Brand

OCTOBER 14, 2018

Banks and credit unions must go beyond ease and simplicity in the delivery of digital banking services, humanizing the engagement process. The post Financial Institutions Fail To Humanize The Digital Banking Experience appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Branding Customer Experience Marketing Strategies 33

Gonzobanker

JULY 27, 2022

Strategies focused on physical attraction (marketing) and distribution – where branches serve as customer attractors and points of service and delivery – are increasingly “invalid,” requiring banks to “upgrade to the latest version of the protocol,” i.e., digital marketing and distribution.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

The Financial Brand

OCTOBER 14, 2018

Banks and credit unions must go beyond ease and simplicity in the delivery of digital banking services, humanizing the engagement process. The post Financial Institutions Fail To Humanize The Digital Banking Experience appeared first on The Financial Brand.

Digital Banking 26

Digital Banking Branding Customer Experience Marketing Strategies 26

Gonzobanker

MARCH 6, 2018

Data from the recent Cornerstone Performance Report for Banks supports this trend, with the average branch processing just three consumer loans per month. Can a bank making just three loans per month per branch justify the physical distribution of sales? Consider these numbers from PwC’s 2017 Digital Banking Consumer Survey : ?

Strategy 87

Strategy Marketing Mobile Trends 87

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. Ideally, those actions should run the gamut of transactions and financial services, across payments and cards.

Mobile 124

Mobile Fraud New Mexico Examples 124

Gonzobanker

JUNE 25, 2021

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. Technology. The sudden shift to remote work put the contact center technology at many banks under immense pressure.

Customer Experience 95

Customer Experience Fraud Policies Training 95

PYMNTS

MAY 30, 2016

We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. What we learn is that familiarity does not always breed contempt — checks are still a well-trodden way to make a payment — but that new technologies are starting to make some headway. Digital Banking. Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Banking Trends Analysis Digital Banking 43

The Financial Brand

APRIL 23, 2017

Report reveals that financial institutions are using strategies from the past rather than advanced technologies and digital media.

Marketing 28

Marketing Strategy Report Technology 28

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

William Mills

SEPTEMBER 25, 2018

While this is true everywhere, this is a particular challenge in a market like India. MuniRisk solves information fragmentation for municipal market participants. MuniRisk solves information fragmentation for municipal market participants. The municipal bond market has always been pretty low on the radar for most firms.

Mobile 78

Mobile Customer Experience Lending Analytics 78

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Key takeaways.

Retail 78

Retail Cards Millennials Mobile 78

The Financial Brand

JANUARY 10, 2022

The success of a bank CMO requires understanding the power of analytics, technology, strategy and agility to drive business results. The post The CMO Role in Banking is Being Disrupted appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Analytics 43

Analytics Banking Trends Analysis Strategy 43

William Mills

SEPTEMBER 12, 2017

Digital banking solutions for community banks and credit unions. A turnkey solution incorporating CRM, invoicing and payments into a simple solution for the business delivered through the bank’s digital banking solution. Digital banking is the new core.” MalauzaiMonkeys. SamsungMobile.

Samsung 69

Samsung Mobile User Experience Google 69

The Financial Brand

JANUARY 24, 2016

The technologies that disrupt and delight are an opportunity for financial institutions to give each consumer a differentiated experience.

Industry 18

Industry Marketing Technology Marketing Strategies 18

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Listening to banks and realized that they don’t have sentiments of their customers to create insights and they were not looking forward. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends Impacting the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

The Financial Brand

JULY 25, 2021

The banking industry requires new perspectives, solutions and business models that reflect the megatrends in other industries. The post 6 Global Megatrends That Are Impacting Banking’s Future appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 43

Banking Trends Analysis Trends Branding 43

William Mills

SEPTEMBER 7, 2016

Visualizing data for trends and market projection, visualize data in different ways. Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology.

Mobile 40

Mobile Cards Fraud Data 40

The Financial Brand

AUGUST 2, 2021

The post Banking Share of Wallet Threatened By Hidden Attrition appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Neobanks and big tech firms are increasingly impacting retention of accounts and lifetime value of long-standing relationships.

Banking Trends 35

Banking Trends Analysis Trends Branding 35

The Financial Brand

MAY 13, 2021

More than ever, financial institutions need to accelerate digital transformation with data, applied analytics, cloud solutions and 5G functionality. The post Building an Intelligent Banking Organization appeared first on The Financial Brand.

Analytics 40

Analytics Branding Data Big Data 40

The Financial Brand

JANUARY 24, 2016

The technologies that disrupt and delight are an opportunity for banking to give each consumer a differentiated experience.

Industry 12

Industry Technology Marketing Strategies Marketing 12