Accenture

JULY 10, 2019

Digital transformation is the #1 issue for many executive teams, but does digital pole position consistently generate superior economic performance or do other in-race factors determine which banks come out on top? What we concluded is a waving green flag for digital transformation. Read the report.

Leadership 151

Leadership Analytics Retail Technology 151

The Financial Brand

AUGUST 4, 2021

Successful digital banking transformation requires prioritizing what is needed today against what's required for the future. The post Executing What’s Possible With Digital Banking Transformation appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Digital Banking 42

Digital Banking Banking Trends Analysis Trends 42

American Banker

JUNE 3, 2020

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

Digital Strategies 87

Digital Strategies Leadership Tools Strategy 87

NCR

MAY 4, 2017

As I explore in this whitepaper , there are six key areas I believe retail banks should be concentrating on to develop a comprehensive omni-channel strategy, in order to maximize value delivered to the bank and its customers. ” [ More than digital plus traditional: A truly omnichannel customer experience – McKinsey ].

Strategy 83

Strategy Customer Experience Regional Retail 83

PYMNTS

NOVEMBER 12, 2020

Ventura Capital is delighted to be the largest investor in this investment round, a commitment made on the strength of Railsbank’s clear technology leadership in the space, and Nigel and the executive team’s deep experience with the traditional global financial system,” said Mo El Husseiny , founding and managing partner at Ventura Capital. .

US 220

US Capital Leadership Customer Experience 220

The Financial Brand

OCTOBER 7, 2021

The post Digital Banking Disruption Has Only Just Begun appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions that plan in anticipation of ongoing disruption will be better prepared for future challenges and competitive opportunities.

Digital Banking 43

Digital Banking Banking Trends Analysis Trends 43

The Financial Brand

NOVEMBER 22, 2020

Banks and credit unions must rethink the definition of ‘digital banking’ and prioritize investment in data, technology, people and processes. The post Top Digital Banking Transformation Trends for 2021 appeared first on The Financial Brand.

Digital Banking 43

Digital Banking Trends Branding Data 43

Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 163

Tools Analytics Data System 163

The Financial Brand

SEPTEMBER 18, 2019

At a time of digital transformation in banking, innovation, leadership and marketing must be rethought and applied in a way not done in the past. The post It’s Time to Rethink Innovation, Leadership and Marketing in Financial Services appeared first on The Financial Brand.

Leadership 28

Leadership Innovation Marketing Branding 28

The Financial Brand

JULY 29, 2021

The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks.

Digital Banking 43

Digital Banking Innovation Banking Trends Analysis 43

The Financial Brand

FEBRUARY 23, 2021

Banks and credit unions can't continue their casual relationship with the truth in describing what they actually deliver to consumers. The post Exaggerations That Can Kill Digital Banking Loyalty appeared first on The Financial Brand.

Digital Banking 40

Digital Banking Branding Customer Experience Marketing Strategies 40

Independent Banker

AUGUST 31, 2021

A profitability strategy has a lot to factor in given today’s uncertain market. of digital banking customers said they switched to digital banking because of the pandemic. Source: 2021 Provident Bank survey. Photo by Paper Boat Creative/Getty. By Cheryl Winokur Munk. Quick stat.

Community Bank 170

Community Bank Community Lending Leadership 170

The Financial Brand

OCTOBER 18, 2021

The superregional tables plans to grow its refi unit into a broad digital loan platform, opting for a full-service niche app. The post Inside KeyBank’s New Strategy for Its National Digital Brand appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Here's why.

Branding 33

Branding National Strategy Banking Trends 33

PYMNTS

SEPTEMBER 4, 2019

Global digital banking firm i2c Inc. is rounding out its leadership team to include four payments industry veterans, the company said in a press release on Wednesday (Sept. She formerly held executive leadership positions at Visa Inc. She has held executive leadership positions at both Visa Inc.

Leadership 129

Leadership Digital Banking Industry Fraud 129

Banking 2020

APRIL 28, 2015

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

The Financial Brand

MARCH 30, 2021

The post How Strong Is Your Board’s Digital Banking Technology IQ? Accenture says 1 in 4 financial institution board members should be technology experts. How many of your directors qualify? appeared first on The Financial Brand.

Digital Banking 35

Digital Banking Technology Branding Leadership 35

Independent Banker

JUNE 30, 2022

In response, institutions must develop a multi-pronged defense strategy that helps them identify synthetic identities — all while enabling account growth. Exposure to synthetic identity fraud increases with digital adoption. Offering digital banking options often increases the amount of fraud attempts an institution experiences.

Fraud 91

Fraud Training Leadership Resources 91

Gonzobanker

MARCH 22, 2023

This crisis has revealed just how much improvement banks need in their social media playbooks and supporting talent. Liquidity – On both the liability and asset side, strategies to enhance balance sheet liquidity must play front and center. Employees – The most critical link in the chain of trust lies with the bank’s own employees.

social media 78

social media Capital Risk Management Strategy 78

PYMNTS

JUNE 13, 2018

Holdaway, who has an MBA from Harvard Business School, joins Barclays after 15 years at Capital One , where he held a variety of senior leadership roles in new business initiatives, internet acquisitions and partnership finance. customers with innovative card, digital banking and payments solutions. and Germany.

Capital 100

Capital Cards Delaware Payments 100

The Financial Brand

AUGUST 31, 2020

Building innovation on a basic bank chassis to produce fresh growth and expansion means venturing beyond your institution's comfort zone. The post Taking a Community Bank National Demands a Niche and a Strategy appeared first on The Financial Brand.

Community Bank 33

Community Bank National Strategy Community 33

The Financial Brand

NOVEMBER 7, 2018

Financial institutions can't leverage new technologies and deliver a killer experience without the right person to shepherd their digital transformation strategy. The post Why You Need a Chief Digital Officer to Drive Digital Banking Success appeared first on The Financial Brand.

Digital Banking 26

Digital Banking Strategy Branding Technology 26

The Financial Brand

FEBRUARY 11, 2019

The head of digital banking technology transformation at Chase shares insights and inspirations. The post What Makes A Great Digital Banking Transformation Leader? appeared first on The Financial Brand.

Digital Banking 33

Digital Banking Branding Technology Leadership 33

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

CFPB Monitor

NOVEMBER 7, 2022

In its brief press release on October 27, 2022, the OCC announced the Office of Financial Technology, to be launched in early 2023, will incorporate the agency’s Office of Innovation, and is intended to provide “strategic leadership, vision, and perspective” for the OCC’s financial technology activities and related supervision.

Financial Technology 78

Financial Technology Technology Fintech Innovation 78

PYMNTS

SEPTEMBER 10, 2019

But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.

ATM 158

ATM Examples Course Strategy 158

The Financial Brand

JANUARY 3, 2021

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.

Retail 43

Retail Banking Trends Strategy Digital Banking 43

The Financial Brand

DECEMBER 16, 2019

Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club. The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand.

Digital Strategies 25

Digital Strategies Strategy Community Bank Community 25

Gonzobanker

DECEMBER 17, 2021

We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. Lifetime Leadership Achievement Awards.

Fintech 147

Fintech Strategy Leadership Lending 147

William Mills

JULY 5, 2017

Three key PR strategies to implement so you don’t get lost in the shuffle. From omni-channel digital banking and multifactor authentication to voice-enabled technology and machine learning, innovation is now inevitable. As featured in this month’s CUES PR Insights. Continue Reading .

Leadership 46

Leadership Resources Strategy Digital Banking 46

Fintech Labs Insights

MARCH 15, 2024

Real-world Insights : Gain practical knowledge from successful AI application case studies Discover New Technologies : Explore new AI tools and services for finance Enhance Skills : Deepen understanding of AI through expert-led sessions Gain Competitive Edge : Leverage emerging technologies for market leadership Understand Regulations : Navigate AI (..)

Conference 15

Conference Las Vegas Fintech Case Study 15

Jeff For Banks

JANUARY 14, 2021

A mid-2020 survey performed by Cornerstone Advisors showed that 51% of retail customers that opened a new bank account within the last three months did so at a large, national bank. Eighteen percent of that group opened an account at a digital bank. Two percent opened an account at a community bank.

Community Bank 130

Community Bank Community FDIC Strategy 130

Gonzobanker

DECEMBER 22, 2020

The Gonzo team once again would like to bestow “Smarter Bank” awards to institutions that are driving into the future with a clear view of the industry’s new realities. Legacy banks need not apply. The Strategy Award Goes to Axos Bank. There have been many come-and-go digital banks. Drum roll please….

Idaho 181

Idaho Community Industry Strategy 181

FICO

JULY 19, 2022

Building compelling, digital customer experiences that are validated by analytics is the key to successful digital transformation strategies… and a vexing challenge for banks and insurance companies facing ever-stronger challenges from fintech and insurtechs. Getting Started on the Digital Experience.

Customer Experience 52

Customer Experience Strategy Analytics Technology 52

The Financial Brand

NOVEMBER 21, 2023

Rohit Bhargava explains how coming shifts in consumer behavior, work, identity, leadership, and more will impact banking. This article Future Normal: A Futurist’s Roadmap for The Coming Decade appeared first on The Financial Brand.

Leadership 30

Leadership Branding Banking Trends Trends 30

The Financial Brand

MAY 5, 2021

Building a digitally savvy leadership team should be a top objective for financial institutions preparing for a digital future. The post Are Banking C-Suites Prepared For A Digital Future? appeared first on The Financial Brand.

Leadership 42

Leadership Branding Strategy Digital Banking 42

The Financial Brand

MAY 10, 2021

As financial institutions seek increased scale to achieve digital transformation, the real need is for digital leadership. The post Banking Mergers: Bigger Isn’t Always Better appeared first on The Financial Brand.

Leadership 37

Leadership Branding Strategy Digital Banking 37

The Financial Brand

JULY 7, 2020

Banking leadership needs to be skilled in crisis management and have the courage to disrupt themselves and their organization for the future. The post At Times of Crisis, Leaders Must Look Beyond the Present appeared first on The Financial Brand.

Leadership 41

Leadership Branding Management Digital Banking 41