Perficient

FEBRUARY 8, 2022

Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” 76% of customers get frustrated when their service experiences are not personalized.

Customer Experience 294

Customer Experience Meeting Analysis Strategy 294

Perficient

MAY 6, 2022

According to industry research, 73% of all people point to customer experience as an important factor in their purchasing decisions. Moreover, customers in the financial services industry are increasingly interested in using their go-to firm to cover more of their needs, rather than using multiple providers.

Customer Experience 309

Customer Experience Examples Case Study Resources 309

Perficient

DECEMBER 19, 2023

In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. ” What Does This Mean for Our Clients? .”

Report 251

Report Customer Experience Innovation Strategy 251

Perficient

APRIL 20, 2023

They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table. However, according to research , sixty-five percent of advisors who generate leads through a website still find it ineffective at meeting growth targets.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

PYMNTS

FEBRUARY 20, 2020

Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. On the front end, he noted, Angular enables the ability to run several UX experiments and roll out different features to different segments. “It Instead of using Excel sheets from the U.S.

UX 210

UX Retail Technology Mobile 210

Perficient

AUGUST 30, 2022

In this blog, I define Agile, explain the key components of an Agile approach, and provide an example of a financial services firm leveraging an Agile methodology to create new products that contribute to elevated customer experiences. Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.)

Meeting 294

Meeting Examples UX Case Study 294

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. Promising to deliver performance you can’t fulfill is a recipe for reputational disaster. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309