Remove Cards Remove Examples Remove User Experience Remove UX
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FIs Most Underutilized Asset: Their Apps

PYMNTS

So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Consumers who are dissatisfied with card controls, sending money to friends and relatives and paying bills are all more likely to cite this as their reason, with 24.1

UX 150
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Is UX The Key To Mobile Wallet Breakout?

PYMNTS

Some of the factors that play a role in the abandonment include having a poorly designed website, failing to keep customers engaged, having security concerns and the “cumbersome” process of entering card numbers and billing and shipping addresses on mobile devices, he added. Importance of nailing UX.

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In Retail, Are Rewards Their Own Reward?

PYMNTS

credit cards, 1.3 debit cards and 1.3 store affinity cards. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100
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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

It has Capital One Labs , it runs an innovation centre in the Bay Area, and now offers the most advanced set of mobile apps in the card-issuing business. The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Its latest innovation?

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Alerts: Discover Card Highlights Merchant Refunds

Fintech Labs Insights

And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account. For example, Discover does a great job with its email. Discover Card merchant refund notification email (29 Sep 2016). Discover Card merchant refund notification email (29 Sep 2016).

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Can Smartphones Solve ATM Skimming

Banking 2020

According to a recent article in ATMMarketplace.com, card skimming accounted for more than $2 billion in losses. Consumers remain largely unaware around the issue of card skimming and even those who are mindful of the risk, don’t believe they are liable for potential losses. But that is just one issue with QR codes.

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