PYMNTS

MAY 2, 2019

The company said the changes will go into effect on May 9, 2019. We’re adding the ability for cardmembers to earn rewards in even more innovative ways, from streaming their favorite shows at home to commuting to their office the next morning.”. supermarkets and 3 percent cash back at U.S. gas stations. department stores.

Millennials 111

Millennials Cards Lending Industry 111

PYMNTS

JANUARY 16, 2020

Convenience is key in the retail sector, especially in eCommerce, where merchants with frustrating or complicated online shopping processes can easily lose customers. Avoiding such an exodus means retailers must be flexible when developing the tools consumers use to make purchases. How Millennials Are Driving BNPL Growth.

Millennials 130

Millennials Mobile Retail Branding 130

Gonzobanker

DECEMBER 20, 2019

GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank.

Idaho 148

Idaho Conference Data Marketing 148

PYMNTS

JANUARY 8, 2019

The world of 2019 is quickly gearing up to become quite a different place than the year we just left behind. 55 percent: Share of voice-activated speaker-owning bridge millennials who have used their devices to make a purchase in the last week. 73 percent: Share of drivers who connected to the internet during their commutes.

Data 129

Data Pennsylvania Millennials Mobile 129

PYMNTS

JANUARY 7, 2019

Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may not, at first blush, inspire much excitement for the 358 days ahead of us. That makes it the most important year of the last decade. That just makes the point much stronger. Consider this. They’ll have to.

Mobile 205

Mobile Innovation Apple Study 205

Bank Innovation

APRIL 19, 2019

based online-only bank, Ally Financial, had 120,000 new deposit customers in the first quarter on 2019, CEO Jeff Brown said on the bank's 1Q earnings call Thursday, bringing the Ally’s total depositor count to 1.77 The Detroit, Mich.-based million — a 20% YoY increase.

Detroit 186

Detroit Millennials Online Capital 186

PYMNTS

JANUARY 31, 2020

It’s an industry that has — and continues to — shift quickly from its brick-and-mortar roots to an often innovative eCommerce experience. Eyeglasses are not a want, of course, but a need — and that provides ample opportunity for all types of businesses involved with this particular category of retail. But it’s a double-edged sword.”.

Retail 116

Retail Branding Trends Operations 116

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Below, PYMNTS rounds up the top trends of the year and sheds light on how retailers are tapping into mobile apps to make the shopping experience more convenient and less time consuming for shoppers. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

DECEMBER 24, 2019

And 2019 was no exception. As Green Dot Chief Revenue Officer Brett Narlinger told Karen Webster, the same holds true for banks, particularly when it comes to millennial and Gen Z consumers. Instant payments is an innovation that doesn’t require much explanation. How IoT Can Make Payments New Again.

Payments 134

Payments Illinois Guidelines Mobile 134

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. The retailer, which has 1,143 stores globally, closes an average of around 15 stores annually. However, the company reported income of $2.33

Branding 129

Branding Retail Columbus Las Vegas 129

PYMNTS

OCTOBER 12, 2020

Electricity would also give innovators their own superpower, an incentive to design and manufacture a whole range of electric-powered appliances – irons, refrigerators, dryers, ovens, stoves, vacuum cleaners, dishwashers – that would do more than save women time “doing chores.”.

Innovation 292

Innovation Millennials Retail Study 292

PYMNTS

DECEMBER 31, 2019

Might the coming year be marked by innovation at the point of sale (POS)? The PYMNTS 2019 end-of-year survey of 30 executives asked for payment-related predictions that could (theoretically) be placed in a time capsule to be unearthed 12 months hence. We’ve barely gotten through the holiday shopping season of 2019.

eBook 170

eBook Millennials Cards Survey 170

PYMNTS

DECEMBER 13, 2019

What this demographic wants out of peer-to-peer (P2P) marketplaces is changing, however, as more millennials become fully active members of the working world. Millennials are still spending money on trips and vacations, but how and where they do so is shifting. Millennials And Their Changing Travel And Payment Opinions.

Millennials 141

Millennials Payments Groups Mobile 141

PYMNTS

MAY 19, 2020

As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study demonstrated that the home and its voice-enabled devices were well on their way to becoming the consumer’s connected commerce command center. percent of bridge millennials have done so. Voice AI’s New Role as Retail Clerk? Another 41.8

Technology 205

Technology Millennials Retail Report 205

PYMNTS

OCTOBER 1, 2019

As discussed in the latest “ How We Will Pay 2019 ” survey, done in collaboration between PYMNTS and Visa, the age of the connected consumer has dawned. To that end, ownership of the key enabler of contactless payments – that would be smartphones, of course – is up, reaching 90 percent in 2019 versus 84 percent in 2018.

Millennials 140

Millennials Payments Study Groups 140

Perficient

JANUARY 12, 2021

Forrester noted that 53% of the US retail industry planned investment in AR in 2020 because they know it assists consumers in making purchase decisions. In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020. So, is now the time for AR? So, is this the year of AR breakthrough?

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

NOVEMBER 2, 2020

Today, the “membership has its privileges” mantra is at the core of the latest face-off between the two retail behemoths vying for an increasing portion of consumer spend: Walmart and Amazon. consumer seems happy to test the waters — and none more so than the coveted bridge millennials. But these results also suggest that the U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MAY 1, 2019

And in retail developments, smart vending machines have the power to change the way consumers shop, and merchants are starting to experiment with artificial intelligence (AI) technology. based credit unions in operation as of January 2019. All this, Today in Data. Data: 5,613: Number of U.S.-based

Guidelines 122

Guidelines Millennials Retail Data 122

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. 2019 FOOD & BEVERAGE TRENDS TO WATCH. Why the millennial generation is so different. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

MARCH 10, 2020

What instant lending innovation have shoppers fallen in love with? Between 2018 and 2019, there was a 162 percent increase in buy now, pay later (BNPL) downloads – rising to roughly six million – of the most popular new “layaway” apps by the close of last year. Here’s a hint: We’ll tell you now … and you can thank us later.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

OCTOBER 20, 2020

A recent PYMNTS study found that more than two-thirds of consumers see rescuing Main Street physical retail linked to the economic vitality of their local communities. We learn that the creative innovation that’s capturing people’s imaginations more than anything now is the mighty spoken word.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 7, 2018

Big retailers are opening smaller-format stores in major U.S. Already, the retailer has opened a Planning Studio across the pond in London in October. In the announcement, IKEA Retail U.S. cities, and IKEA is no exception: It is intending to bring a “Planning Studio” to Manhattan this coming spring. restaurants.

Retail 122

Retail San Francisco Arizona Los Angeles 122

PYMNTS

AUGUST 26, 2019

The latest Payments And The Platform Economy Playbook examines how marketplaces are using technologies like AI to innovate the customer experience. Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers.

Customer Experience 109

Customer Experience Millennials Retail social media 109

PYMNTS

JANUARY 1, 2021

The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop today. For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93 How She Thinks About Timing Her Order.

Study 362

Study Survey Exercises Cards 362

PYMNTS

JANUARY 22, 2020

But direct-to-consumer (DTC) retail is undergoing some significant changes, which could help strengthen DTC activities for years to come. Personalization is among the trends gaining fuel in the DTC world, reflecting larger changes in the retail world. All of that helps prepare the ground for innovation. “In

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

DECEMBER 18, 2019

In 2019 alcohol consumption in the U.S. billion in sales between October 2018 and October 2019 — a roughly 200 percent jump — and kicked off something of a spiked seltzer follow-on craze. According to Nielsen, wine in a can sales were up 73 percent between October 2018 and October 2019, totaling $54 million.

North Carolina 131

North Carolina Millennials America Boston 131

CB Insights

OCTOBER 24, 2018

Millennials in particular struggle with credit cards — recent studies find that 3 in 5 millennials carry credit card balances month to month, while 45% don’t know the interest rate on their card. It is rumored that Klarna has plans to go public in 2019. Here’s what you should know about the POS lending trend.

Millennials 65

Millennials Lending Cards Capital 65

PYMNTS

MAY 24, 2019

Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it comes to restaurants – and another signal of how the connected vehicle ecosystem is developing. Food Retail Innovation. Those consumers also spent $43.9 billion on groceries, $47.2

Google 115

Google Mobile Retail Innovation 115

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Almost half, 45 percent, have shifted digital to shop for retail products, and one in five to shop for groceries and order food from restaurants.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 24, 2020

If there was a defining trend for payments in 2020, or a trend that gained the most traction compared to 2019, it was buy now, pay later (BNPL). Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. PYMNTS research shows 11.5

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JANUARY 26, 2021

According to the data, consumers now shop for retail products from home at nearly double the rate they did a year ago, while three times as many have relocated their grocery shopping from the store to their homes. percent said they’d made a voice-assisted purchase in the past day.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Payment Challenges Stall Government Innovations . Fraud Issues Stemming From Paper Check Use.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

AUGUST 27, 2019

One-third of Gen Z members and more than one-quarter of millennials will make secondhand purchases in 2019 due to environmental concerns and cheaper prices, for example. Online marketplaces for both regular and secondhand retail are facing more competition as demand continues to grow.

San Francisco 116

San Francisco Online Retail Millennials 116

PYMNTS

OCTOBER 5, 2020

But it is innovative from the marketing standpoint and also hits on the theme of collecting data to sharpen those marketing campaigns once they’re done. Part of the reason for the reconsideration of the brand is to reach the millennial age range. The change comes slightly under one year since its November 2019 brand launch.

Branding 183

Branding Millennials Resources Marketing 183

PYMNTS

JUNE 4, 2019

Cars and quick-service restaurants (QSRs) have been interconnected since drive-ins were the latest innovation. This is just the beginning of a new wave in digital commerce; 64 million shipments of connected cars are forecast for 2019, up from 33 million in 2017. Mobile Ordering Appeals to Millennials. percent vs. 45.8

Millennials 184

Millennials Google Mobile Report 184