PYMNTS

SEPTEMBER 23, 2020

Banks in the EU have been racing to comply with the General Data Protection Regulation ( GDPR ) and the revised Payment Services Directive ( PSD2 ) since both measures were enacted in 2018. FIs in Fidor’s native Germany should by now be familiar with the standards set by GDPR, PSD2 and other regulations aimed at online banking.

Compliance 225

Compliance Regulation Guidelines Security 225

PYMNTS

MARCH 12, 2019

For proponents of open banking , the regulatory initiative seen in the U.K. and Europe is a natural progression from the surge in FinTech solutions offered to consumers, small businesses and enterprises. “If you look at the current state of affairs of open banking [in the U.S.

Data 184

Data Fintech Strategy Regulation 184

PYMNTS

OCTOBER 29, 2020

With more and more FinTechs introducing their own banking services, the competition is heating up. Small business lending platform BlueVine is the latest FinTech to take this path, having taken the wraps off of its banking solution this week with the launch of BlueVine Business Banking. First Horizon Bank Adopts NCR Technology.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

MARCH 4, 2020

And while the headlines may focus on the battle for the individual consumer’s share of wallet, banks are facing an increasingly competitive environment when it comes to getting — and, of course, keeping — corporate clients. The Rise Of Intelligent Engagement In Corporate Banking. And the corporates themselves?

User Experience 203

User Experience Data Fintech System 203

PYMNTS

APRIL 15, 2020

The coronavirus pandemic has exposed vulnerabilities across doing business as usual, as the nature of commerce and how we pay has changed on a dime, moving online with breathtaking speed. Where We Are Now — And Where We Are Headed. But those software providers can only do that with actionable insights gleaned from data.

Software 174

Software Data Resources Course 174

PYMNTS

DECEMBER 18, 2020

If the pandemic has taught banks anything, it’s that corporates need to offer a range of payment methods to their customers — whether those customers are consumers (for B2C transactions) or enterprises ( B2B ). Morgan , said financial institutions (FIs) need to offer those firms payments functionality on demand.

Payments 169

Payments System United States Examples 169

PYMNTS

FEBRUARY 3, 2020

Banking is no longer just for traditional FIs, thanks to open banking’s spread. Digital banking development is poised to explode in Singapore, where legacy institutions have traditionally dominated. APIs and open banking growth. The impact these digital licenses could have on Singapore cannot be understated.

Digital Banking 185

Digital Banking Innovation Maine Regulation 185

Independent Banker

MARCH 31, 2022

Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. To sum it up, these leaders are all in and all heart for community banking. Secretary Tim Aiken, President and CEO, Union Bank Inc.,

Community Bank 239

Community Bank Community Industry Texas 239

PYMNTS

JANUARY 14, 2021

Luckily, PYMNTS can offer some guidance in the form of four concepts every SMB should investigate as they look to build out digital expansion. Among the 40 percent that are selling on marketplaces, 60 percent noted that they would be willing to take their business to a new marketplace that offers real-time settlement. businesses.

Tools 180

Tools Operations Payments Meeting 180

Independent Banker

NOVEMBER 30, 2022

Clockwise from top left: Grand Ridge National Bank, Wheaton, Ill.; Community Financial Services Bank, Benton, Ky.; Bank of Montana, Missoula, Mont.; CNB Bank, Berkeley Springs, W.Va.; Midwest Bank, Norfolk, Neb. What great resignation? Bank of Montana: Breaking the mold. Bank of Montana.

Community Bank 169

Community Bank Community Montana Leadership 169

PYMNTS

APRIL 14, 2020

In an interview with Karen Webster, Sairam Rangachari, global head of Digital Channels and Open Banking, Wholesale Payments at JPMorgan , said treasurers seeking to gain visibility into cash management can find application programming interfaces (APIs) to be a useful (and even critical) tool.

System 230

System Tools Data Course 230

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. It uses payment data, location data, unique customer data and digital identifiers to detect fraud in real time. Artificial ingredients: tasteless.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

SEPTEMBER 11, 2019

In France, Treezor , a banking as a service platform, said this week that has deployed the Thales SafeNet Data Protection On Demand solution for what is being billed as “safety across the entire payment chain, from tier one banks and neo banks to crowdfunding organizations,” as noted in a release. In the United Kingdom.

Digital Banking 177

Digital Banking Regulation Payments cryptocurrency 177

PYMNTS

FEBRUARY 13, 2019

FinTech innovation has opened the floodgates for thousands of enterprise apps from which companies can choose. Data integration between back-office platforms is now an essential component for businesses deciding to adopt a technology. The solution existed in how to integrate time-recorded data to individual project data.

Data 188

Data Software Technology Security 188

PYMNTS

APRIL 28, 2020

Customer loyalty and FinTech Paytronix has secured $10 million in new funding led by Great Hill Partners and the company’s Co-founders Matt d’Arbeloff and Andrew Robbins. We know from our experience enduring through boom and bust cycles that loyal guests help get brands through the tough times.

Innovation 150

Innovation Tools Apple Google 150

PYMNTS

NOVEMBER 25, 2020

“One trend that is unlikely to fade this winter is the surge in online and mobile ordering as customers seek to dine in the comfort of their homes. As we monitor the vicissitudes of dining in a weird world, order-ahead continues to fascinate. No matter what it is, there’s the hard way and the other way.

Survey 211

Survey Study Online Mobile 211

Bobsguide

JUNE 3, 2022

Mark Aldred, Auriga’s VP of International Sales, joined Brett King on Breaking Banks to deep-dive into current industry hot topics such as the impact of COVID-19 on banks, branch closures, and how technology is changing the nature of banking. However, we need to look at branches in a different light.

Video 78

Video Training Customer Experience Mobile 78

PYMNTS

MARCH 2, 2020

There is no lack of good ideas in financial services, nor is there a lack of enthusiasm for putting them in place and enhancing the customer experience among banks and other financial service providers. An ever-larger number of players in the consumer ecosystem are recognizing the need to custom-fit payment modalities to services.

Innovation 165

Innovation Customer Experience Fintech Payments 165

Insights on Business

SEPTEMBER 13, 2018

If Charles Darwin were still alive, I wonder what he would think about the evolution of banks? Once again, banks are being forced to evolve or die. Because of this misplaced confidence, many banks are delaying necessary operating model transformations. Operating model transformation. This is a big problem.

Operations 184

Operations Case Study Customer Experience Analytics 184

PYMNTS

JUNE 9, 2020

To that end, in an interview with PYMNTS, Kevin Hughes , aggregation product manager at Fiserv , said that data — specifically data aggregation tied to open banking — remains key to adding new solutions to banking platforms. That might prove to be a challenge, even in the age of open banking.

Data 151

Data Security Online User Experience 151

PYMNTS

OCTOBER 28, 2020

But in a panel discussion with Mike Massaro , CEO of Flywire , four executives from various verticals — from freight management to banking — discussed how pressure points are spurring a shift to digital processes. The way we think about the office space is going to change,” he said. Points Of Pressure.

Payments 242

Payments Management Software Google 242

PYMNTS

JANUARY 9, 2020

That’s because, particularly for smaller accounting firms, the challenges associated with collecting and categorizing all the necessary information on their SMB customers continue to be a hurdle. He offered the example of a small business that has purchased an automobile. Data Integration Opportunities.

Data 173

Data Analytics Examples Technology 173

Independent Banker

DECEMBER 31, 2022

The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. billion-asset Bank of Tampa in Tampa, Fla.

Trends 140

Trends Payments Community Bank Texas 140

PYMNTS

JULY 27, 2020

Banks missed out on the first big wave of digital payments, but they don’t have to miss out on the next, Ingo Money CEO Drew Edwards told Karen Webster in a recent conversation. The entire [digital payments] industry ends up being created outside the banks on products that should have been developed by them,” Edwards said.

Payments 229

Payments Cards Fintech Customer Experience 229

South State Correspondent

MAY 18, 2023

This month, we rolled out “Tate,” our generative AI chatbot driven by ChatGPT that was designed to increase the productivity of our employees and allow us to become familiar with large language models. It’s been two weeks since its introduction, and we have already learned more than we bargained for.

US 195

US Training Examples Data 195

PYMNTS

JANUARY 22, 2018

The regulators have been looking at cryptocurrency operators – and in the United States, at least, are firing shots across the regulatory bow. In addition, the regulator charged, the three operators broke laws governing commodity trading. In addition, the regulator charged, the three operators broke laws governing commodity trading.

cryptocurrency 122

cryptocurrency United States Operations Regulation 122

PYMNTS

JANUARY 3, 2020

Application program interface (API) technology had a standout year in 2019 as a critical component to enabling the open banking business model, unlocking financial data from silos, as well as facilitating seamless data integration and connectivity, to power a range of financial services platforms.

Online 131

Online Strategy Data Meeting 131

Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? WeChat, a Chinese mobile messaging app that offers voice, text and group messaging; payments; games and more, boasts 1.29 By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JUNE 25, 2019

Open banking is a double-edged sword for established financial institutions (FIs). Banks are required under PSD2 to develop API portals that provide their customers’ data to interested third parties, thus enabling such entities to build and offer competing products and services.

Fintech 122

Fintech Customer Experience Data User Experience 122

Bobsguide

SEPTEMBER 19, 2022

Banks are depending on the cloud to build better systems for the future, but legacy technology is holding 62% of them back. The growing need to overhaul these systems is what powered GFT’s leap on the 2022 IDC FinTech Rankings. Bettering customers around the world.

Fintech 68

Fintech Taxes Customer Experience Industry 68

PYMNTS

MARCH 13, 2019

As the financial services space focuses on digitizing offerings for their small business customers, much of these efforts are targeting online banking portals accessed via desktop. One of the biggest impacts of mobile-based services will be the shift from weekly or monthly processes to operating in real time.

Mobile 169

Mobile Fintech Software Tools 169

PYMNTS

FEBRUARY 7, 2020

So what were the loud points in an uncharacteristically quiet week in the race for the consumer’s whole paycheck? Loans were primarily issued to SMB merchants that sell on the site, and bank partnerships were leveraged in some foreign markets. The Expanding Range of Amazon Offerings .

Austin 131

Austin Lending Omaha New York City 131

Cisco

JANUARY 26, 2022

Incumbent financial institutions continue to build trust- based relationships through the expertise of their financial professionals while pursuing digitization to optimize customer experience and improve operational efficiency. Notably, these experiences were as convenient and productive for employees as they were for customers.

Meeting 100

Meeting Customer Experience Study Tools 100

PYMNTS

SEPTEMBER 24, 2018

This is likely why we saw such a robust embrace of trying new things throughout the marketplace this week. The question is: can we make the offline world as simple as the online world?” Banking And Gift Cards And Certified Partners (Oh My). Some of those include savings products and allowing customers to trade stocks.

Data 143

Data Cards San Francisco Online 143

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like? We target the shortest possible time to deployment for our new customers.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

APRIL 25, 2017

Rather than using chatbots to resolve customer service issues solely on company websites or for inside use at organizations, businesses have begun branching out to help optimize both internal and external organizational needs. Chatbots have moved into a unique position over the past few years.

social media 199

social media Google Technology Customer Experience 199

PYMNTS

MARCH 2, 2020

If we had to pick a favorite highly quoted Jeff Bezos aphorism, “your margin is my opportunity” would almost certainly be a contender for the top spot. As far as we can tell, the origin of the quote is from a 2012 Fortune article, with the author writing: “ A favorite Bezos aphorism is “Your margin is my opportunity.” .

Innovation 222

Innovation Data System Mobile 222