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3 Ways Generative AI Will Transform Banking

Accenture

One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global GDP. So what, exactly, will gen AI mean for banks?

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Topic TBD: Voice AI Reality Check

PYMNTS

Voice-activated AI is certainly having its moment in the sun. There is a place for voice AI — Lerner told Karen Webster in their Topic TBD chat — but it might end up being about 30 percent as big as the current predictions. “A And before it can even get that far, Lerner notes, Voice AI has a long, long way to go.

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Don’t Miss Out! Join Us at Google Cloud Next ’20: OnAir

Perficient

During this 9-week event, a new topic will be covered each week, complete with virtual breakout sessions and solution keynotes. Register today to view more details and to sign up for your choice of topics (or for all 9 weeks) – registration is free! Weekly topics include: Industry Insights – July 14. Cloud AI – September 1.

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A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

One of the key topics I expect to be discussed at the Summit is the heightened use of artificial intelligence (AI). AI is increasingly being used to automate a variety of tasks in financial services institutions, including customer service, fraud detection, and loan applications.

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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. A pivotal aspect of this conversation revolves around the regulatory perspective toward AI.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

Payments Dive

If Artificial Intelligence (AI) for the overall business is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in!

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Introducing Microsoft Viva, a new Employee Experience Platform

Perficient

To break things down a bit further we’ll cover the four different components/modules of Viva: Viva Connections , Viva Insights , Viva Learning , and Viva Topics. . Viva Topics. These topics cards can then be clicked on to open the topic page which contains relevant documents, conversations, videos, and people.

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