Independent Banker

DECEMBER 29, 2015

In September, ICBA filed a comment letter with U.S. officials struck a positive tone about the industry” as they gathered information, reported The Wall Street Journal. Particularly worrisome is how their lending models and portfolios can weather downturns over time, says James Kendrick, ICBA’s vice president for accounting and.

San Francisco 70

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Gonzobanker

FEBRUARY 7, 2018

In addition to a historic tax cut, bankers were equally excited by the shifting winds and tone of the regulatory environment. Big announcements like JP Morgan Chase’s to hike the pay of 22,000 workers and build 400 new branches certainly had bankers inspired to show some level of investment and even civic leadership from the tax break.

Taxes 83

Taxes Video Analytics Arkansas 83

Gonzobanker

OCTOBER 14, 2015

Importantly, with the Consumer Financial Protection Bureau’s influence, complaint management has taken on more of a compliance and pain in the rear tone inside many financial institutions. A customer had received a letter notifying him of an offer that he didn’t qualify for based on the status of an account.

Customer Experience 60

Customer Experience Strategy Management Analytics 60

Gonzobanker

MAY 8, 2015

Jamie Dimon, CEO of JPMorgan Chase, said it best in his recent letter to shareholders with his reference to emerging digital lenders. With the exception of a couple of rougue outliers, the tone was predominately weighted toward these emerging platforms doing a better job. “Silicon Valley is coming.”. Jamie Dimon, CEO, JPMorgan Chase.

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PYMNTS

APRIL 5, 2017

In his latest, much perused annual letter to shareholders, JPMorgan Chase & Co. Dimon has been known for what Bloomberg News has said is an optimistic outlook, and this time around that may not have translated well to the larger picture, manifesting in a shift from his “typical tone.”

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Taxes United States Washington Policies 115

Fintech Labs Insights

APRIL 12, 2017

The collectAI platform leverages artificial intelligence, for example, not only to determine the best communication channel to use to reach the debtor, but also to figure out the best time and the best tone to take. First, adding in email and SMS reminders replacing some of the letters has reduced costs in their dunning process.

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social media Course Management Fintech 15

Lex Sokolin

JUNE 24, 2019

Its metallic cartoon body splayed across the sidewalk, proudly beaming the letters JUMP into my retinas. I wonder what set of incentives could tone down the customer acquisition peacocking, while retaining positive unit economics! The Encounter A neon red bike pulsated at me this weekend with its color. So I had to look?—?good

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Las Vegas Capital National Payments 40

FICO

JULY 11, 2022

We have seen that the performance metrics from a 2-way communication far exceeds anything that companies experience with traditional phone calls or letters. When it comes to loss prevention, implementing tone-appropriate messages based on risk segment along with omnichannel treatment paths are proving to achieve much better results.

Strategy 52

Strategy Analytics Operations Digital Strategies 52

FICO

MARCH 23, 2022

Irrespective of the favoured channel , tone of voice is everything. Phone calls, letters, SMS texts can be less insistent and less intrusive, often resulting in fewer complaints and less embarrassed customers.

Analytics 52

Analytics How To Strategy Video 52

FICO

JANUARY 2, 2020

The tone of phone calls and letters can be less insistent, which will also result in fewer complaints.”. Analytics can determine which versions of letters work best for different types of debtors.”. “Predictive can allow you to give lower risk customers more time to self-cure. Continual Improvement. Read the full post.

Analytics 52

Analytics Strategy Resources Regulation 52

FICO

AUGUST 27, 2019

The tone of phone calls and letters can be less insistent, which will also result in fewer complaints. This approach can also be used to compare different timings for contacts, different letter messaging, different call campaigns, different payment agreements, etc.

How To 40

How To Analytics Strategy Resources 40

FICO

JANUARY 18, 2023

The resulting segments can then be subject to simple mini-workflows appropriate to their risk, with a variation in communication timing, channel, and tonality, e.g., a text message on day 2 followed by a call on day 7 followed by a letter on day 15. Irrespective of the favoured channel , tone of voice is everything.

Strategy 52

Strategy Analytics Data Resources 52

CB Insights

NOVEMBER 9, 2017

The chief executive’s downbeat tone was a stark contrast to an optimistic tone last year. Its shutdown letter states that the] “Karhoo staff around the world in London, New York, Singapore and Tel Aviv have, over the past 18-months [sic], worked tirelessly to make Karhoo a success. Total disclosed funding: $176.3

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Capital Company San Francisco Operations 78

PYMNTS

DECEMBER 17, 2018

Letters are being sent to state attorneys general and members of Congress, requesting that they investigate the treatment of independent contractors. The tone of the news varies — good, bad, up in the air — but in payments in commerce there’s never a lack of it. Since the new wage system launched in the Chicago market Nov.

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