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Today In Digital-First Banking: Zelle Exceeds 1B P2P Payments; China’s Digital Yuan Tests Process 4M+ Transactions

PYMNTS

In today’s top news in digital-first banking, digital payments network Zelle crossed over the one-billion transaction mark, while China’s tests of a digital yuan have processed over four million transactions. China's Tests of Digital Yuan Have Processed Over Four Million Transactions.

Arizona 307
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Visa Unveils FinTech Partnership Program In Europe

PYMNTS

Visa is rolling out a new initiative aimed at connecting European financial institutions and merchants with cutting-edge digital payments services. The popularity and need for digital payments and online banking has never been greater with the global pandemic accelerating this shift in behaviour,” Nelson said. “The

Fintech 277
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Scale Matters … But Smart Matters More

Gonzobanker

While growth and scale are helpful, bank leaders need to dive deeper into enterprise performance data to uncover the smart efficiency opportunities. Well folks, they’re back—the cries from the rooftops, in the media and at conferences that “Scale Matters” in our consolidating and technically transforming banking industry.

Tools 166
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JPMorgan Forecasts Record Online Holiday Shopping Season

PYMNTS

Morgan Merchant Services’ combined in-store and eCommerce payments were up 15 percent over last year’s Black Friday weekend, “a sign that the pandemic did little to curtail spending as the holiday shopping season began,” Doug Smith, executive director of J.P. Morgan, said in a blog post on Friday (Dec.

Online 288
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 1 of 3)

Perficient

Across every category, customers’ expectations for service and product excellence are rising, making them increasingly difficult to satisfy. The American Customer Satisfaction Index defines customer expectations as “a measure of the customer’s anticipation of the quality of a company’s products or services.” What’s Next?

Meeting 309
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Mastercard Adds Another Digital Tool For SMBs

PYMNTS

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

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Consumer Lenders Still Struggle to Get With the Times

Gonzobanker

In today’s digital-centric environment, consumers expect faster everything – and turnaround time on a loan application is no exception. However, Cornerstone research and data indicate that most banks and credit unions are simply not in step with customer expectations. Our firm would like to see that number much higher.

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