Know your customer: Tips for front-line staff to support CDD compliance
Abrigo
JULY 21, 2022
You might also like this resource, "Customer due diligence checklist." Takeaway 2 On top of mandatory BSA/AML training, staff can benefit from learning how to ask difficult questions regarding customer or member activity. Eyes and ears of institutions. Why training front-line staff supports CDD. Ongoing monitoring.
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