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Digital-First Banking Branches Out

PYMNTS

How important are humans to your retail banking experience? It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation. In the U.K.,

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Virgin Money, Lloyds To Cut 1,200 Jobs

PYMNTS

Virgin Money is laying off a quarter of its branch network, shedding 500 jobs. Meanwhile, Lloyds Banking Group has announced plans to cut 780 more jobs from its branches, Reuters reported on Thursday (Feb. Earlier this month, the banking giant Lloyds posted a 26 percent decline in pre-tax profits, down to £4.4

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The Digital Transformation of In-Branch Account Opening

Independent Banker

After the pandemic essentially caused in-branch banking to be impossible for many months, banks were forced to revamp their online account opening processes (among other digital banking capabilities) so that they could still acquire new customers. What is an omnichannel approach to onboarding?

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NEW REPORT: Behind Regions Bank’s AI-Powered Digital-First Push

PYMNTS

In the face of growing competition, banks around the world are working hard to become the first choice of today’s customers. percent of banking customers would be interested in switching their financial institutions (FIs) if their branch experiences do not match their digital banking experiences.

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BBVA’s Four-Step Guide To Digital-First Transformations

PYMNTS

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Developments From Around The World Of Digital-first Banking.

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Profile Software Unveils FX Risk Management Tool

PYMNTS

The technology was created to help bank agents, digital channels, branches and customers handle their foreign exchange risk in an effectual as well as fast manner, according to an announcement.

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The Digital Transformation of In-Branch Account Opening

Independent Banker

After the pandemic essentially caused in-branch banking to be impossible for many months, banks were forced to revamp their online account opening processes (among other digital banking capabilities) so that they could still acquire new customers. What is an omnichannel approach to onboarding?