PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 100

Retail Study social media Millennials 100

PYMNTS

AUGUST 30, 2017

Although it’s no secret that social media platforms such as Snapchat , Facebook and Instagram have a strong affect on fashion trends, it may be surprising to see just how robust that impact actually is. How Does This Trend Shape Retail? Capturing Gen Z.

social media 155

social media Report Study Trends 155

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. Although less than 10 percent of marketers say they plan to focus on generic mobile coupons, retailers will be offering bargain hunters other ways to get a deal.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

MAY 31, 2017

Well, duh – but only if they can bring all of their friends, carried in their pocket and amplified via an acceptable Wi-Fi signal at the mall, says a new study by HRC Retail Advisory. However, millennials and Generation Z shoppers took their inspiration from different places.

Millennials 101

Millennials social media Study Retail 101

PYMNTS

JULY 7, 2017

Generation Z are the next up-and-coming group of shoppers who retailers are turning to for the future of retail. Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. Get ready, retailers.

social media 120

social media Millennials Retail Study 120

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

OCTOBER 12, 2016

And that, according to new data released by the National Retail Federation , is precisely the point, as Halloween is a less “traditional” holiday than most and therefore more open to different interpretations for how to celebrate it. Millennials are also the top costume spenders, spending $42.39 billion on U.S. for the average adult.

Retail 100

Retail Trends Millennials National 100

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. Within these emerging markets, we’ve seen retailers make large bets on luxury. Half of those surveyed by Deloitte said most of their luxury purchases are spent while out and about, rather than at local shops.

Millennials 122

Millennials Survey Retail social media 122

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Trust in online platforms and social-media companies as providers of payments services is low.

social media 151

social media Millennials Online Fraud 151

PYMNTS

DECEMBER 30, 2020

consumers surveyed (37 percent) are interested in direct-to-consumer sales. College-educated shoppers also outpace those with only high-school degrees or less, while bridge millennials, millennials and Generation Zers expressed greater interest than Gen-X and Baby Boomers did. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

APRIL 27, 2016

And those folks will be spending an awful lot of money to do so, according to data also from the Knot in their annual Real Wedding Survey. Weddings are spendy — and getting spendier in almost every measurable category, according to The Knot survey of 18,000 couples getting married this year. But will consumers be drawn to it?

Retail 100

Retail social media United States New York City 100

PYMNTS

DECEMBER 21, 2016

Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. A new kind of tableside service.

social media 100

social media Survey Retail Technology 100

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

AUGUST 7, 2018

Contextual commerce is an emerging force in online retail, and a topic recently discussed in-depth during a PYMNTS webinar featuring Karen Webster and Azita Habibi, business development lead at Braintree. Contextual Commerce Landscape. First, here’s a quick definition of contextual commerce. Who doesn’t like an expedited experience?”

Meeting 110

Meeting social media Report Retail 110

PYMNTS

JANUARY 11, 2017

Indeed, as previously reported by PYMNTS , the beauty industry has become ruled by millennials, women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. According to a release, the platform will continue to focus on its mission “to uplift, empower and validate women across the globe.”

social media 100

social media Millennials Online Maine 100

PYMNTS

JANUARY 31, 2018

Fifty-five percent of shoppers start their buying research on Amazon, according to a BloomReach survey. Reviews are just one tool in Amazon’s arsenal — and the playbook of other eCommerce retailers — to reduce customer doubts and encourage consumers to complete the checkout process. But not all retailers offer these features.

Retail 112

Retail Millennials social media Strategy 112

PYMNTS

JANUARY 15, 2019

As many as 73 percent of those surveyed said that it remains difficult to gather the funding needed to get a business off the ground. These entrepreneurs would like to sharpen their social media skills to broaden reach and grow their firms. And 61 percent of those queried said they self-funded their business. What’s On Tap.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

DECEMBER 20, 2016

This sentiment carries as consumer confidence is at a nine-year high , translating to higher spending, which retailers certainly appreciate: Cyber Monday clicked past $3.45 Heading into the New Year, credit success and financial fitness is on consumers’ minds. It’s clear, however, that respondents view having better credit as important.

Study 100

Study social media Capital Millennials 100

Banking 2020

NOVEMBER 27, 2015

That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? No one understands this trend better than those pesky millennials. When we’re online, we can go anywhere, and surely do.

Millennials 40

Millennials Survey social media Online 40

PYMNTS

AUGUST 26, 2019

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services. Instead, they can use this software to simply share an image with the retailer.

Millennials 185

Millennials Retail Tools social media 185

Long Lasting Ideas

JANUARY 5, 2015

A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. The same Economist article pointed out that one in 10 millennials have hung up in frustration when dealing with call centers.

Marketing 40

Marketing Millennials Community Bank social media 40

PYMNTS

APRIL 27, 2017

Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns. Some call them Generation Z, some call them post-millennials. The latter this isn’t an option for retailers and brands, however.

Millennials 104

Millennials social media Survey Video 104

PYMNTS

NOVEMBER 27, 2018

More than 165 million Americans shopped online or in stores during the period from Thanksgiving through Cyber Monday , surpassing the 164 million estimate the National Retail Federation (NRF) provided before the shopping event. Older millennials and Generation Xers spent the most, with their average purchase sizes coming in at $413.05. “For

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

APRIL 19, 2017

As a retail segment, fashion and apparel design have always walked the line between a creative endeavor and meeting the demands of a global, consumer-facing industry. Brands distribute surveys to existing customers via email or a brand’s social media presence.

Branding 108

Branding Retail Data Survey 108

PYMNTS

JANUARY 14, 2021

Maintaining consumers’ correct address information is vital to entities such as retailers and banks. One survey determined that 19 percent of failed deliveries stem from erroneous delivery addresses, for example, and 66 percent of respondents cited address accuracy as key to their business operations.

Analytics 170

Analytics Data Study Millennials 170

PYMNTS

OCTOBER 30, 2019

One of the most recent examples of that movement comes from Walmart , the venerable retail chain locked in mortal combat with Amazon, and Green Dot, the 20-year-old payment services provider that has managed to not only survive in a cutthroat industry, but innovate and thrive. Retail FinTech Trends. Omnichannel Power.

Retail 110

Retail social media Fintech Study 110

PYMNTS

NOVEMBER 29, 2019

And if that sounds a bit rich for your blood, the coming tidal wave of Baby Yoda merch heading toward our retail shores will likely be a crowd pleaser. People really do buy very different things and merchants are approaching the holiday in a more tactical way than ever before because consumers are — especially millennials,” Molnar said.

Payments 136

Payments Millennials social media Cards 136

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

PYMNTS

NOVEMBER 23, 2016

Astound Commerce just released a Holiday Report infographic based on a survey that reveals key insights into consumers’ shopping behavior, in-store preferences and social commerce actions. Other top factors are the product’s availability, past retailer experience and guaranteed on-time delivery.

Millennials 100

Millennials social media Survey Retail 100

CB Insights

OCTOBER 23, 2018

Retailers move downstream. Traditionally, companies like Kellogg’s and Covergirl don’t operate their own stores — they sell through Walmart, CVS, and other retailers. These e-commerce retailers are also well positioned to spot gaps in the market. Investing in vertical integration. Brands move upstream.

Branding 73

Branding Industry Retail Strategy 73

CB Insights

JULY 17, 2018

Instead, new millennial-inspired and tech-infused dining trends have been emerging across the US and internationally. Many of yesterday’s casual dining brands are dying, but not because millennials “don’t eat out.” In the past decade, restaurant and bar purchases have grown at twice the rate of general retail spending.

San Francisco 69

San Francisco California United States CA 69

CB Insights

JUNE 4, 2019

GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. Fueled by social media, consumers want to get a hold of the latest trends as quickly as possible, and retailers must rapidly increase production to meet demand.

Industry 78

Industry Branding Examples Innovation 78

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Millennials. To access the survey: Bank executives click here.

Community Bank 60

Community Bank Apple Community Technology 60

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. During the pandemic, almost half (48%) of all US physicians said they had treated patients virtually, according to a recent survey. Retail: Shopping goes even more online as grocery joins the e-commerce ranks. Remote learning technology.

Industry 101

Industry Technology Online Video 101

PYMNTS

APRIL 7, 2017

Likewise, a March 2017 survey conducted by LendEDU found that despite Uber’s recent rough stretch, 93 percent of U.S. millennials have no plans to stop using it. (Well, tougher times than usual — but it hadn’t seemed to matter as much before.).

New York 100

New York social media Millennials Maine 100