PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 140

Survey US New York Millennials 140

PYMNTS

JUNE 4, 2020

Instead of flocking back to brick-and-mortar shops, consumers are continuing to shop from the safety of their homes, and are actually buying more online — not less — than they were before the reopening began. PYMNTS’ latest survey shows that 35.7 consumers are now buying retail goods online as of May 23, compared to 29.2

Online 137

Online Retail Data United States 137

PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 131

Survey US New York Millennials 131

PYMNTS

JUNE 9, 2017

In a press release , Vyze said the survey also revealed consumers continue to show loyalty to retailers with whom they have store cards , with 40 percent saying they are more likely to shop at that retailer again. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.

Survey 108

Survey Cards Millennials Retail 108

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Around The Buy Now, Pay Later World.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

MAY 20, 2020

But mounting concerns about health and safety amid the pandemic have motivated a consistently rising share of shoppers to try ordering their groceries online for delivery. percent of consumers that PYMNTS surveyed had switched to grocery shopping online as of early March, 14.8 For example, our survey found that 31.1

Online 184

Online Millennials Digital Strategies Retail 184

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

DECEMBER 2, 2020

Driven by the pandemic’s push that has sparked a massive surge in online traffic and purchasing, the rise in gift card giving, validated by PYMNTS research, suggests that Americans are clearly embracing their new digital lifestyles especially when it comes to giving presents. “The Bridge millennials and Gen Xers led the way, with a 35.7

Cards 160

Cards Retail Study Survey 160

PYMNTS

DECEMBER 3, 2020

The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks. Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most.

Millennials 211

Millennials Groups Study Retail 211

PYMNTS

FEBRUARY 4, 2019

National retailer Target is expanding the number of brands it carries in stores, inking a deal with Flamingo, the women’s body care product maker created by Harry’s, the shaving startup. Target is trying to become a “cool” place for millennials to shop and Flamingo is seen as a way to meet that end.

Millennials 128

Millennials Branding Retail Survey 128

PYMNTS

MAY 10, 2018

This lower figure, plus the drive to digitize the market, is making the clothing industry increasingly competitive, with retailers clamoring to attract and maintain shoppers’ loyalty. The retail torch is being passed to a small cross-section of consumers, where Generation X meets the millennial generation, known as the bridge millennials.

Millennials 113

Millennials Marketing Data Retail 113

PYMNTS

DECEMBER 27, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What Makes Millennials Tick? Among the most influential drivers of retail change is a subset of consumers PYMNTS identifies as “ Bridge Millennials.” Retail Response. And retailers are taking note. Mobile Focus.

Millennials 100

Millennials Payments Mobile Retail 100

PYMNTS

DECEMBER 15, 2016

More and more, the beauty industry has become ruled by millennials , women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. More research from The Harris Poll recently identified how and where (locations and retail sites) cosmetics buyers are purchasing cosmetics. percent.

Millennials 100

Millennials Marketing social media Survey 100

PYMNTS

DECEMBER 12, 2019

The obituary for brick-and-mortar retail has been written many times. The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. Baby Boomers. was home to 81.3 was home to 81.3

Retail 147

Retail Millennials Study Trends 147

Bank Innovation

JANUARY 20, 2017

11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan.

Millennials 150

Millennials Google Apple Survey 150

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. From Online Ordering to Cupcake ATMs: How Sprinkles Prepared for the Pandemic.

Online 148

Online Payments Millennials Apple 148

PYMNTS

SEPTEMBER 19, 2016

The saying that it’s better to give than receive might not be totally lost on millennials , because most millennials are planning on spending significantly more this holiday season than last year. So, what are millennials going to spend their money on this holiday season?

Millennials 100

Millennials Survey Video Mobile 100

PYMNTS

JUNE 7, 2020

The world of physical retail is slowly beginning its grand reopening. In the Southeastern United States, where social distancing rules have been relaxing over the last several weeks, retail stores are already open for business, albeit under new restrictions. percent, down from its April 11 peak of 69.5 percent and 65.2

Retail 131

Retail New York City New York Massachusetts 131

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

FEBRUARY 6, 2020

and has attracted more than 3,000 retailers to its partnerships. Sykes believes the attraction of online companies and uber-retailers it simple at one level. Klarna has melded New York Fashion Week glitz with experiential retailing this year. The changes in fashion retail are being driven by three dynamics.

Retail 142

Retail New York Branding Millennials 142

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

NOVEMBER 15, 2019

The upcoming holiday shopping season is expected to break records in online spending, according to a study by Adobe Analytics. 28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season?

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

AUGUST 2, 2018

Shifting consumer habits are causing a sea change in the retail landscape. And businesses that are unprepared for this change – including gas station retailers – could risk getting drowned out by the competition that more quickly adapts to this reality. Technology is an essential element of Bridge Millennials’ shopping processes.

Millennials 101

Millennials Mobile Groups Retail 101

PYMNTS

SEPTEMBER 9, 2020

The virus itself is not the only factor in play, however, with the devastating economic downturn and record-high unemployment rates also sharply reducing consumers’ purchasing power and their willingness to make retail purchases. Digital commerce is one of the only truly safe revenue streams available to retailers right now.

Retail 169

Retail Report How To New Jersey 169

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Based on two surveys of nearly 15,000 U.S. percent of bridge millennials.”

Millennials 256

Millennials Report United States Study 256

PYMNTS

MARCH 14, 2017

While brick-and-mortar retail can’t always compete with the flexibility and relative ease that eCommerce experiences can offer, some retailers are beginning to bring back lost foot traffic with improved in-store experiences with a focus on customization and personalization. The survey found that shoppers value personalization (26.2

Retail 108

Retail Survey Millennials Customer Experience 108

PYMNTS

APRIL 13, 2016

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be expected that a good deal from each side figure out ways to optimize digital communications. According to a new study, millennial shoppers already have.

Millennials 100

Millennials Study Retail Analytics 100

PYMNTS

SEPTEMBER 20, 2016

It’s still technically summer for a few more days, but we already know how shoppers — Baby Boomers and millennials — are going to shop this holiday season. Retail sales in November and December are forecast to grow by just 1.3 Retail sales in November and December are forecast to grow by just 1.3 So, what are millennials buying?

Millennials 100

Millennials Online Groups Study 100

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

Survey 103

Survey Millennials social media Training 103

PYMNTS

JULY 28, 2020

Millennials and Generation Z consumers get all of the attention when it comes to their changing digital habits amid the pandemic. Google the words “millennials shopping shift,” and page after page of listicles, think pieces and how-to articles appear. percent of bridge millennials and 53 percent of millennials.

Millennials 244

Millennials Survey Ohio Google 244

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. There’s a reason that bank apps and websites ask, “was this information helpful?”.

Study 196

Study social media Millennials Retail 196

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. Visual Search: The Next Retail Battlegrou nd.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

DECEMBER 3, 2019

The results of a new survey found that most people – around 77 percent – plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Retailers need to seize the moment when shoppers return gifts.

Survey 136

Survey Retail Millennials Online 136

PYMNTS

NOVEMBER 27, 2018

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. For C-Stores, An Opportunity To Woo Bridge Millennials.

Millennials 130

Millennials Mobile Payments Survey 130

PYMNTS

DECEMBER 10, 2020

With providers such as Bill Me Later / PayPal Credit, Afterpay, Affirm, Klarna and FuturePay all vying for a larger slice of the BNPL pie, as well as further availability through retailers online and in-store, it's no wonder why this payment choice is on the rise. Consumers Want to See More BNPL. Flexible BNPL Terms.

Study 173

Study Millennials Survey Online 173