PYMNTS

MAY 21, 2020

That consumers have relocated their lives online in response to the pandemic is an easily visible fact when you look at earnings reports that successful retailers are releasing. We had some periods in the quarter when we saw as much as 300 percent growth rates with the [online-grocery] pickup business.”. Although new to the top U.S.

Millennials 171

Millennials Survey Online Retail 171

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo raised $12 million in a funding round led by Stripe, and also including existing investors Y Combinator and Global Founders Capital, and new investor Bedrock Capital. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. Stripe Heads Up $12M Funding Round For PayMongo.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

MAY 22, 2020

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. These are among the key conclusions of Delivering Cardholder Customer Service Report , a collaboration with Elan , for which PYMNTS surveyed of 2,078 U.S.

Cards 216

Cards Data Millennials Report 216

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. For corporate travel, it has been encouraging partners to focus their offerings on millennials.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

NOVEMBER 5, 2018

According to the firm, B2B transactions were a key driver of ACH transaction growth in the third quarter of the year, leading NACHA Chief Operating Officer Jane Larimer to describe the ACH Network as “thriving.”. billion ACH credit payments were made during the quarter, with online ACH payments growing 14 percent year over year.

Payments 171

Payments Survey Millennials Cards 171

PYMNTS

NOVEMBER 13, 2020

In this case, the metrics show triple-digit gains on the top line, and red ink on the operating income lines still in place – a hallmark of high-flying platform companies that have gone public over the past several months. At the same time, the operating loss declined from $479 million to $131 million. Cash Is King? .

Course 244

Course Millennials Operations Survey 244

PYMNTS

OCTOBER 9, 2018

Omnichannel features are becoming more crucial as tech-savvy millennials gain more spending power and influence, according to the PYMNTS Enterprise Retail Grocery Report. According to Gallup’s “Consumption Habits” survey last year, only 9 percent of adults in the U.S. purchased groceries online at least once a month.

Seattle 139

Seattle New York Milwaukee Online 139

PYMNTS

MAY 1, 2020

Over 38 percent of consumers are now buying retail goods and groceries online more often than they did before, and 11.3 Yet less than a third of Main Street small and medium-sized businesses (SMBs) are adapting their operations to meet consumers’ post-pandemic expectations.

Maine 141

Maine Millennials Payments Analysis 141

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. million people in the U.S., million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Providing unique options as well as adding personal elements can keep in-store and online customers loyal. The Next Stage Of Online Order-Ahead.

Management 130

Management System Millennials Study 130

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. USSFCU is now working to balance its online and physical presences to better engage with current and potential customers. USSFCU was chartered in 1935 by nine U.S.

United States 174

United States Security Innovation Mobile 174

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. For online shopping the return policies range from Amazon (90 days) to Target (varied and depends on product). Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

NCR

NOVEMBER 9, 2017

For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. In addition, 37 percent of millennials said they would like to use biometrics in tandem with a banking app, compared with just 31 per cent of adults overall.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JANUARY 22, 2020

Function shoppers complete online surveys – a basic part of the DTC website experience these days. The survey is designed to help customers build a hair profile: They answer questions about their hair’s structure (straight, curly, dry, oily, etc.) Candles, too, provide a chance for DTC to grow – specifically, scented candles.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

Gonzobanker

AUGUST 10, 2023

This summer in strategic planning meetings across the country, bankers will need to deal with some critical realities: Reality #1: There’s no turning back from the hybrid workplace According to Build Remote, 77% of the Fortune 100 companies are operated under a hybrid working model.

Leadership 147

Leadership Training Meeting Michigan 147

PYMNTS

NOVEMBER 16, 2017

It operated out of its first volunteer president’s home for its first five years before moving to a rented office in 1913, later relocating to its own building in 1930. From Mill Workers to Millennials. CUs that are invested in millennial expectations will have an edge over their community competition, he said. “We

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

NOVEMBER 5, 2019

Wainwright noted that the first step in automating its inbound operations involved pricing. Wainwright noted that the company expects to see steady increases in the share of items that have automated copy and retouching, which will support improvements in inbound operations unit cost and increase the scalability of its operations.

Millennials 101

Millennials Retail Exercises Branding 101

Abrigo

OCTOBER 21, 2019

“I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay. While young professionals value dynamic, creative work environments, innovation, and professional development, banks rank poorly in these key areas to this demographic, according to Deloitte’s Talent in Banking survey.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

AUGUST 10, 2020

Consumers have been using internet technology for everything from nonessential health services to ordering from restaurants in the last few years, especially shopping more frequently online for retail products and groceries. We surveyed more than 5,000 U.S. businesses in a vulnerable financial situation. .

Report 228

Report Payments Millennials Cards 228

PYMNTS

JUNE 22, 2017

For those who’ve never had the experience of being the victim of a backdoor buccaneer, it is quite simply when one orders a package online, sees the notice of a delivery, but when you get to the place on the porch where it is supposed to be — nothing. Even porch pirates, for example. By the Numbers.

Online 134

Online Fraud Retail Survey 134

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

JUNE 11, 2018

The face of the small business owner is changing, and not only because millennials are coming into their entrepreneurial age. million operated as independent contractors, temporary contractors or on-call workers. New data from the Bureau of Labor Statistics published last week offered the U.S. According to the Bureau, 16.5

Survey 109

Survey Taxes Data Community 109

PYMNTS

MAY 23, 2020

According to PYMNTS’ most recent consumer survey, there are some valid reasons to believe that some large and valuable demographics might opt to hold off on getting back out there. So how to get consumers back out there? But this is by no means a cure-all solution that’s going to fix all the industry’s woes.”.

Tampa 249

Tampa Connecticut Guidelines New York City 249

PYMNTS

FEBRUARY 11, 2020

Called See You Tomorrow , its “re-commerce experience” will include an online marketplace and brick-and-mortar location housed in the Nordstrom New York City flagship store on 5th Avenue. Nordstrom has not yet launched its online intake program where customers will have the ability to mail in merchandise.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

APRIL 30, 2019

He noted a recent survey that found 50 percent of millennials, 40 percent of Gen X and 20 percent of baby boomers have indicated they are “more likely” to visit stores with intelligent retail or automated checkout facilities than standard retail outposts. The days of the coin- and bill-operated laundry machine are numbered, it seems.

Retail 138

Retail Data Operations Payments 138

PYMNTS

DECEMBER 18, 2018

In “The Age of the Entrepreneur” report , published last week, Bench surveyed more than 1,000 entrepreneurs in the U.S., “Younger entrepreneurs are comfortable outsourcing anything from web development to bookkeeping online, and that allows them to focus on what’s most important, which is servicing their customers.”

Survey 144

Survey Groups Technology Tools 144

PYMNTS

NOVEMBER 21, 2017

The financial management hurdles are especially acute for millennial entrepreneurs, according to findings from Nesta’s report, released earlier this month. According to Gorst, it could be that older entrepreneurs are more seasoned business owners and therefore more efficient than millennial entrepreneurs at financial management.

Fintech 115

Fintech Millennials Meeting Innovation 115

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. No one understands this trend better than those pesky millennials. The newest banking survey from consulting giant Accenture confirms many existing notions about customer tastes and preferences, and the opportunities that await institutions able to process them.

Millennials 40

Millennials Survey social media Online 40