PYMNTS

JULY 16, 2019

Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. Both are looking to maintain quick, efficient service to which end customers have become accustomed when it comes to online purchases and transactions. Deep Dive: Retailers Brace For SCA’s Downsides.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. Which is why, Clark said, it’s time for a change.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

APRIL 24, 2020

. COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. And how can CUs ensure that the financial products they develop will meet their members’ expectations and keep them loyal?

Data 187

Data Innovation Digital Banking Meeting 187

Perficient

JUNE 24, 2023

Companies can make it easier to connect systems, simplify processes, and learn from data-driven decision-making if they keep up with changes in technology and platforms. Your business needs to be happy with how quickly the vendor responds, how often they tell you about changes, and how great their help desk support is.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. Embedded Finance and Blockchain .

blockchain 275

blockchain Software Customer Experience Strategy 275

Gonzobanker

MARCH 28, 2024

A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. Don’t wait for the ball to drop on a system that already isn’t meeting your needs. There is no perfect vendor. Follow Josh on LinkedIn.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JULY 6, 2020

This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience. million individuals currently hold streaming, education and training, digital media or consumer retail product subscriptions, but 27.4 the highest in five quarters.

User Experience 144

User Experience Training Examples Survey 144

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Sang Ahn, VP and general manager of Samsung Pay U.S.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. consumers to paint a landscape picture of the retail trend. Security of transactions, after all, stands as one of the top priorities of online shoppers. A deeper dive into what contextual commerce means might be useful.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JANUARY 28, 2021

There’s no denying that consumers of all ages are increasingly comfortable shopping online, but when it comes to younger, digitally native customers, it turns out they’re also increasingly comfortable selling online, too. Resale Versus Rental. “I But it wasn’t always that way. Dummy Proof.

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

JUNE 4, 2019

. “Today, one in five payments is a cross-border transaction, whether that’s from a consumer traveling internationally or buying from an international seller online,” Charlotte Hogg, CEO, Europe, Visa. Currencycloud exists to take the complexity out of international payments,” stated Mike Laven, CEO of Currencycloud.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

DECEMBER 23, 2016

The mission of the business is to help empower retailers to build engagement with their customers through a search that understands natural language, is personalized for each shopper and is continually learning and adapting to the latest consumer trends. This can especially be the case in eCommerce.

Data 100

Data User Experience Retail Trends 100

PYMNTS

MARCH 26, 2018

First, they must understand the type of consumer they’re courting and focus on meeting that consumer’s exact needs. Grocery is still around 97 percent retail, with only 3 percent migrating to digital platforms. Going to a major grocer’s website and selecting ingredients is not a good user experience, he said.

Branding 121

Branding User Experience Trends National 121

PYMNTS

APRIL 2, 2018

Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens. There are a few things driving large financial institutions to think about digital transformation, but it starts with customer experience,” he recently told PYMNTS.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JUNE 21, 2017

It was a plan, Ready noted, that marked the beginning of PayPal’s big shift from being perceived as a payments ecosystem adversary to an ecosystem enabler in digital banking and money transfers, leveraging the reach of PayPal online and via mobile pay for the benefit of card issuers and the consumers they serve. The Power of Ubiquity.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

OCTOBER 29, 2020

Consumers have left the stores and moved online to shop and pay, and businesses have been quick to follow. Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. Omicron Media represents a wide network of services built through mergers and acquisitions.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

AUGUST 24, 2017

In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

MAY 4, 2018

Candon also said parents or athletes who are trying to resell sports gear are a very different type of seller than someone who runs an account on eBay, and they need a different user experience to make it feel valuable — or indeed, even to succeed in offloading whatever they’re trying to get rid of.

User Experience 100

User Experience Course Community Meeting 100

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100

PYMNTS

AUGUST 17, 2018

Online firm letgo , which brings sellers who want to unload secondhand items to interested buyers, said this month that it closed a $500 million funding round from Naspers , a South Africa-based internet and media firm. What’s old is new again, kind of — or how about secondhand goods and first-rate funding?

Video 105

Video United States Technology User Experience 105

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. That, in turn, has led to increased prices levied on retailers and consumers. credit card companies charge.

Video 128

Video Data Google Cards 128

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. Amazon just “gets” it.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. The second and overlooked area of innovation is in the area of user experience. A large number of banks and online sites still rely on knowledge-based authentication.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

JUNE 20, 2016

The Index is based on two key components: whether a merchant adds value through a mobile app or website, and how consistent online and in-store experiences are for consumers. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index.

Virginia 102

Virginia Resources Seattle Mobile 102

PYMNTS

DECEMBER 11, 2017

Although Australian consumers don’t spend as much money online as their American and U.K. counterparts, they are enthusiastic online shoppers. As a highly mobile and digital population – 68 percent of whom own a smartphone – 65 percent of Australian consumers reportedly shop online, and 40 percent do so at least once a month.

Payments 105

Payments Online Management User Experience 105

NCR

SEPTEMBER 5, 2017

For example, 61% of airline loyalty program members went on to book a flight, and 56% of hotel program members went on to book a hotel room (core inventory) following a redemption on non-core inventory rewards such as electrical goods or day experiences. For consumers, simplifying the user experience also means making payment easier.

How To 45

How To User Experience Analysis US 45

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform. ” And this is exactly what the Arizona-based credit union was looking for.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

JUNE 17, 2016

Larger multibillion dollar retailers do no better at eliminating the friction associated with transacting online than their smaller million to ten million dollar merchant counterparts. Large retailers leave their customers abandoned at the virtual checkout aisle at the same rate that the smaller guys do. Size doesn’t matter.

Retail 100

Retail Online System Strategy 100

PYMNTS

NOVEMBER 10, 2020

The world is in the midst of a massive shift from brick-and-mortar retail to digital commerce. Consumers across the globe are primarily going online to shop and pay for everything from clothing to electronics and groceries due to the pandemic, with digital product sellers among the most likely eTailers to see their sales increase.

Data 193

Data Policies Examples User Experience 193

PYMNTS

JANUARY 4, 2017

For merchants, a resolution worth considering as the new year begins is to make smart financial decisions and strive to offer customers a seamless online shopping experience. Working to improve how online customers interact with digital buy buttons is a single step that could simultaneously address these two goals.

social media 128

social media User Experience Online Mobile 128

PYMNTS

JANUARY 7, 2021

According to the report, Udaan plans to use the funding to reach out to more small businesses around the country, expand its selection of products and improve the user experience, along with bolstering its technology program and supply chain finance infrastructure and expanding its SMB financing capabilities.

Software 165

Software Chicago User Experience Online 165

PYMNTS

JANUARY 7, 2021

According to the report, Udaan plans to use the funding for reaching out to more small businesses around the country, expand its selection of products and improve the user experience, along with bolstering its technology program and supply chain finance infrastructure, and expanding SME financing capabilities.

Software 130

Software Chicago User Experience Online 130

William Mills

MAY 11, 2016

Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40