Independent Banker

FEBRUARY 28, 2023

Illustration by The Laundry Room/Stocksy Customer data fuels efficient and effective marketing these days. Andrew Catalano, Austin Williams While most community banks aren’t yet using first-party data for marketing purposes to grow revenue and retain customers, experts say those willing to invest in the effort can reap big rewards. “To

Community Bank 129

Community Bank Community Marketing Data 129

PYMNTS

DECEMBER 5, 2018

That’s what led him to Goodworld, an online platform that removes the friction from digital donations, making them possible (and secure) by using hashtags. When asked to explain the Goodworld model, Gossart told Webster that “we are a social payments platform, but really a payments facilitator.” online shoppers leave behind $1.79

social media 187

social media Online Maine Payments 187

Long Lasting Ideas

AUGUST 7, 2014

The expansion of social media in the workplace and for personal use has made it vital for financial institutions to include a specific social media policy within its policies and procedures. 8 Steps to Create Your Social Media Policy. IBM Social Computing Guidelines. Social Media Policy Database.

social media 69

social media Policies How To Handbook 69

PYMNTS

JULY 5, 2018

That trend fits into the emerging ecosystem of contextual commerce , a phrase that refers to meeting consumers on their own terms — for instance, on social media sites that attract people with similar interests — and then offering them the chance to buy products related to what they are reading, talking and thinking about.

Marketing 110

Marketing Online Payments social media 110

PYMNTS

SEPTEMBER 8, 2020

After making her selections online, rather than waiting for a package in the mail, she heads to one of the dry cleaners that Wardrobe has recruited into its distribution network. Point of clarity: The virtual closet is built by Wardrobe for online viewing; the actual items are sent to the closest dry cleaner in the Wardrobe network).

Los Angeles 235

Los Angeles New York City Meeting New York 235

Social Assurance

SEPTEMBER 22, 2020

The most professional social media site has evolved to meet its users’ needs and the difference could surprise you. Don’t forget to catch our webinar about the State of Social Media 2020. We’ll be going over changes for all social media platforms and new follower expectations. Upcoming Webinar.

social media 31

social media Trends Branding Video 31

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

MARCH 18, 2020

In earnings results posted Wednesday, Tencent Holdings , the gaming and social media giant, said the continued shift to online media and meetings is likely to be an entrenched one. But online gaming revenues were up 25 percent, and within that segment, smartphone game sales surged 37 percent.

Meeting 141

Meeting social media Conference Online 141

William Mills

SEPTEMBER 29, 2016

A decade ago, social media was primarily a tool for the 25-and-under crowd to engage with peers, but even in its infancy, its potential was recognizable. Social media will increasingly begin to compete directly with traditional media consumption,” ( Robert Young, 2006 on Gigaom ). It’s not funny.

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social media Conference Leadership Meeting 40

PYMNTS

JUNE 28, 2019

Both firms also plan to expand illimity’s cross-border deposit accounts to the broader EU market. While companies work to overhaul existing payment infrastructures, the latest venture by social media giant Facebook will require new infrastructures to be created from scratch.

Meeting 110

Meeting social media Payments Security 110

PYMNTS

AUGUST 24, 2020

The social media company has indicated that the Access Act, a proposed data portability law, is a first move in the right direction. The news comes as a new Indian equalization measure came into existence in 2020 that puts a 2 percent tax on every digital transaction that foreign online shopping firms conduct.

social media 152

social media Data Apple Compliance 152

Perficient

JULY 30, 2020

Louis office including Marketing, Finance, Legal, HR, IT, Digital, and the St. Employees who used to meet up for bowling , mardi gras parties , and game night are now celebrating in different ways. Colleagues now engage in philathropic and social activites through technology like video calls, Microsoft Teams , and social media.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

FEBRUARY 17, 2020

Breton had a short meeting with Mark Zuckerberg , Facebook chief executive, on Monday, and after that, Breton made the statement that it wasn’t the EU’s responsibility to meet Facebook’s demands. European Union industry commissioner Thierry Breton rebuked Facebook’s proposed new internet rules Monday (Feb.17),

Regulation 141

Regulation social media Meeting Google 141

PYMNTS

JUNE 14, 2019

In Facebook ’s reported latest move to roll out a digital currency next year, the social media company has recruited a banking lobbyist: Standard Chartered veteran executive Ed Bowles is said to become the social media network’s director of foreign policy based in London, The Telegraph reported. as of 11:40 a.m.

social media 122

social media Bitcoin Policies Report 122

PYMNTS

JUNE 17, 2020

Both of these channels are thus perfect targets for fraud, with cybercriminals posing as restaurants on social media and attempting to scam customers of their personal data, and fake reviews driving customers away from restaurants.”. Successful attacks are often the result of inadequate digital defenses meeting these methods.

Tools 141

Tools social media Fraud Mobile 141

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

Filene

MARCH 18, 2016

Our research on credit unions’ use of social media proved that you don’t win just by showing up. Consumers today expect their financial institution to not only demonstrate an ability to skillfully manage their social media sites, but also to find value and connection in the content they share.

social media 28

social media Strategy Branding US 28

PYMNTS

AUGUST 20, 2019

The social media giant’s plan has brought out a multitude of regulators, lawmakers and leaders around the globe who are concerned that the cryptocurrency won’t be regulated closely enough and could potentially upend the global financial market. Facebook has said it will release Libra sometime in 2020. lawmakers, led by Rep.

social media 177

social media Regulation cryptocurrency America 177

PYMNTS

SEPTEMBER 10, 2018

Tour operators who offer a wildlife adventure or a skydiving experience may face a common challenge: How can they market their activities to the right travelers? To reach those customers, some businesses are turning to social media networks designed around travel offer deals and reservations. Social Networks for Businesses.

social media 100

social media Mobile United States Community 100

PYMNTS

FEBRUARY 2, 2021

To an extent, that same spirit and intention is behind the recent spate of government approvals for online gambling. That leads to the product of said online activity — and that’s money. We’re growing a market of people who have never bet before in Tennessee.”. We’re bringing sports gambling out of the shadows,” she said.

Tennessee 262

Tennessee Payments social media Regulation 262

Social Assurance

OCTOBER 23, 2020

As a financial marketer, you probably know how difficult it can be to grow engagement on social media. Plus, with the levels of compliance surrounding financial marketing, most institutions involve multiple team members, with various levels of experience, to executive social strategies. Share Social Media Policies.

social media 15

social media Community Policies Branding 15

PYMNTS

MAY 19, 2017

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. But while more people opt for mobile and online channels than ever, traditional brick-and-mortar retail hasn’t vanished. from 1 percent to 20 percent.

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social media Branding Retail Online 100

Long Lasting Ideas

FEBRUARY 2, 2015

While much of the advertising dollar goes to the prized 18-to-35 demographic, Bill Murtha’s recent post on mature adults gives powerful witness as to why marketing to mature adults is critical, especially for community banks and credit unions. 65 percent of those online make purchases because of e-mail. *35

Meeting 40

Meeting Marketing social media Community Bank 40

PYMNTS

AUGUST 25, 2019

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. Kohl’s CEO Michelle Gass said she wants to keep physical retail significant in the age of online shopping dominance. Facebook-curated brands launch in 2020.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

AUGUST 4, 2020

And more than two-thirds of SMBs (67 percent) have launched something to meet that need — whether an eCommerce site or a switch in their point-of-sale (POS) technology to contactless. but in all eight of the markets in which we did the research.”. That was very evident in the study — and not just in the U.S. What Comes Next.

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Study Survey social media Online 315

PYMNTS

MARCH 23, 2020

But like global supply chains, the travel industry, the stock market and the concept of going out, the outbreak of COVID-19 worldwide has messed up that once perfectly good slogan. Lots of people are Netflixing — but the “and chill” part as it applies to the social/romantic side of Netflix?

social media 173

social media Google Groups Video 173

PYMNTS

AUGUST 13, 2019

The Securities and Exchange Commission (SEC) has announced fraud charges against a Brooklyn individual and two of his entities who allegedly engaged in a fraudulent scheme to sell digital securities to investors and to manipulate the market for those securities. The agency is looking to freeze at least $8 million of the $14.8

Operations 115

Operations social media Bitcoin Security 115

PYMNTS

FEBRUARY 6, 2020

And while enthusiasm for expanding opportunities to access the Chinese market and its billion-plus consumers is as avid as it’s ever been — as evidenced by last week’s announcement of PayPal and UnionPay’s global payments partnership — the bigger commerce story has expanded beyond China in the last few years.

Regional 154

Regional Marketing social media Online 154

PYMNTS

DECEMBER 27, 2017

Knowing everything possible about the audience you want to reach – who they are, where they hang out online, who their influencers are, what they read and respond to, what they like and dislike and what they’re looking for in terms of content. How to create effective content that speaks to your audience’s needs and meets the brand’s goals.

Trends 115

Trends social media Strategy Data 115

PYMNTS

NOVEMBER 27, 2018

An IPO from an Alibaba -backed online platform is fueled by those connections, and also serves as an example of the rise of contextual commerce, even if that debut has not gone as expected. News reports blame a weak market for the less-than-expected IPO success. Social, as one can imagine, is a big part of contextual commerce.

social media 147

social media Retail Online Trends 147

Bank Innovation

DECEMBER 6, 2016

INV Fintech, the sister accelerator to this site, is pleased to announce its second class of startups, in its Fall session, which begins this week. The five companies, selected from more than 100 startups applicants from across the globe, are: Debitize Grain Paymentpie Saldo.mx SnapCheck The companies, chosen after a Read More.

Meeting 150

Meeting Fintech Company social media 150

PYMNTS

OCTOBER 8, 2018

For decades, business partners have gathered at in-person meetings, conferences and networking events to do business, with the physical business card hand-off as a vote of confidence in a potential new client, service provider or vendor. “Asian small and medium-sized enterprises [SMEs] are a bit behind their U.S.

Regional 188

Regional Online social media Compliance 188

PYMNTS

MARCH 30, 2020

They see things on social media, they have been reached through direct marketing, email marketing, text marketing, etcetera about a product. And the question is complicated because the needs of every player in the market are different, created largely by the wants and requirements of their customer base.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

APRIL 10, 2020

The social media service for professionals was already the established, favored digital hub for professional networking, job hunting, talent scouting and corporate content. But, he said, at the same time that is happening, LinkedIn’s in-house data is showing demand spiking in other parts of the market. “I

social media 284

social media Community Course How To 284

PYMNTS

OCTOBER 16, 2020

CEO Brian Bogosian tells Karen Webster that the rubber meets the road when it comes time to convert those first-time buyers into loyal, repeat customers. The new digital consumers might have started transacting online out of need — but they are increasingly staying online out of choice. But Sticky.io 13-14 Amazon Prime Day.

Retail 186

Retail San Francisco Branding Online 186

MyBankTracker

JULY 30, 2020

Firstrade is one online brokerage you might consider for commission-free trades. Compared to other online brokerages like Vanguard or Fidelity, Firstrade manages to be highly competitive with its low fees. Compared to other online brokerages like Vanguard or Fidelity, Firstrade manages to be highly competitive with its low fees.

Online 52

Online Taxes Tools Analysis 52

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research.

Retail 137

Retail social media Customer Experience Boston 137