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Transactions: Savana, Capco to collaborate on UX 

BankInovation

Financial software company Savana is partnering with management consultancy Capco to help banks with improving user experience (UX). The partnership allows banks to digitize their cores and implement APIs for process automation and faster product launches, according to a Savana release. “We

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Introducing Intelligent Data, a podcast from Perficient

Perficient

The value of data in ecommerce, supply chain, and order management. The importance of collaboration between UX designers and data engineers. Interoperability, data compliance, and data governance in healthcare. Data’s influence on customer experience and design. Subscribe to The Podcast. What are you waiting for? Subscribe now!

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Sing It With Me: What’s the Mask Mandate Got To Do With Wealth Management?

Perficient

What infrastructure do you need for data / event / omni-channel management to support client/investor insight? Customer journey orchestration enables wealth management firms to engage prospects and clients at optimal points along their journeys, in real time, and through the most effective channels.

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For Customers, UX = XOXO

Jack Henry

As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming. I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. Do they exhibit evidence of insightful UX design?

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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). How can FIs improve their mobile banking apps’ UX shortcomings, and which features will go the farthest in encouraging more of their customers to download and use those apps for their everyday banking and payment needs?

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Your Guide to Healthcare Personas

Perficient

What are marketing personas versus UX personas? UX personas expose your audience as complex and emotional human beings who don’t always follow a logical path in making their healthcare decisions. UX personas have a real name – John, Simone, Anita – so that you build a relationship with them. Perhaps: Unengaged Young Millenial.

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PFM MoneyLion’s Appeal to Millennials, Gen Z Is Simplicity, Says ‘Godfather of Fintech’

Bank Innovation

EXCLUSIVE—What’s behind the growth of personal finance management platform MoneyLion? A focus on simplicity and UX design that intimately appeals to younger users such as millennials and Gen Z users, fintech investor Ron Suber told Bank Innovation.