PYMNTS

MARCH 30, 2020

The boutique shops that lined Main Street USA, which got nearly all of their business face-to-face in their stores, expected that 2020 would be another great year. In other words, this sample reflects the composition of SMBs on those Main Streets and side streets of the communities that we all call home.

Maine 232

Maine Data Capital Study 232

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Online 212

Online Cards Mobile Maine 212

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Within the retail industry specifically, artificial intelligence (AI) is moving the ball for a lot of merchants looking to not only streamline their business operations but provide a more personalized experience for consumers.

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online.

Retail 137

Retail Innovation San Francisco New York City 137

PYMNTS

MAY 1, 2020

Consumers living under stay-at-home orders are going online to manage their personal and professional lives. Consumers’ use of their computers to work remotely and shop for retail items in fact has increased 19 percent and 31.7 The COVID-19 pandemic has triggered a massive consumer migration to digital commerce. percent, respectively.

Maine 161

Maine Data United States Meeting 161

PYMNTS

APRIL 11, 2019

As online food delivery services proliferate amid the battle for customer loyalty, and as grocery and related stores strive to gain more digital footholds, the online sale of alcohol is growing and becoming a bigger part of all those plans. Online food delivery is in the midst of what might one day be called a golden age.

Online 169

Online Retail Regulation Maine 169

PYMNTS

MARCH 31, 2020

While the online car sales business has struggled like most non-essential retailers amid the coronavirus pandemic, there are signs of life, according to new research from automotive digital solutions provider Cars.com. Shoppers are handling price negotiations (48 percent) and financing (42 percent) online. automotive industry.

Online 141

Online Millennials Survey Tools 141

PYMNTS

JANUARY 14, 2020

Tech retail startup Pointy will be acquired by Google, the company announced in a blog post. Pointy is an easy way for merchants to get their products online and increase their web presence. Pointy said its product also helps a business with its online presence, as well as to show up in Google search results.

Google 131

Google Retail Maine Online 131

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Deep Dive: The Benefits And Drawbacks Of Using SMS-Based Verification. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

MAY 11, 2020

Speaking at a virtual conference about the future of money, European Central Bank (ECB) executive board member Yves Mersch said a retail central bank digital currency (CBDC) is a game-changer. “A However, a retail CBDC, accessible to all, would be a game-changer, so a retail CBDC is now our main focus.”.

Retail 130

Retail Conference Maine Policies 130

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. NEW DATA: Inside Main Street SMBs’ Digital Shift. Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

APRIL 29, 2020

New developments are focusing on supply chain, government activity and infrastructure to improve the customer experience as post-pandemic retail finds its legs. Retailers that sign up for the new program will receive discounts of up to 40 percent on FedEx Ground and 50 percent on FedEx Express services.

Retail 154

Retail Customer Experience Branding Conference 154

PYMNTS

NOVEMBER 5, 2018

Those promise to stand as two main traits of the 2018 holiday shopping season , and retailers that gain an edge and increase revenue during the all-important fourth quarter will likely have exploited such tactics during this period, at least according to new data that strives to paint a detailed picture of U.S. percent, reaching $124.1

Retail 179

Retail United States Millennials Study 179

PYMNTS

OCTOBER 9, 2020

Brick-and-mortar commerce has rebounded in recent months, but consumers are still heading online for many of their purchases, maintaining trends set in the early months of the pandemic. trillion opportunity for eCommerce retailers. trillion opportunity for eCommerce retailers. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Worse yet, some analysts fear the triggering of break-lease clauses for retailers in malls if anchor stores leave. All of this will only make malls an even tougher sell to consumers, and to retailers that want consumers to buy their stuff.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

MAY 2, 2018

Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. billion, according to news from Retail Dive. In some cases, the retailer is demolishing existing stores to create new uses of the land. billion on Friday (April 27).

Retail 101

Retail Technology South Carolina Honolulu 101

PYMNTS

SEPTEMBER 19, 2018

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158

Retail Report Samsung Customer Experience 158

PYMNTS

JULY 3, 2019

That stands as one of the small, but potentially appealing uses of omnichannel technology and processes outside of retail — a growing trend as the digital economy continues to encompass even more products and services, and as consumers come to expect seamless experiences everywhere and depend more heavily on their mobile devices.

Retail 133

Retail Software Mobile Payments 133

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MARCH 30, 2020

California Consumer Privacy Act (CCPA), Washington Privacy Act (WPA) and other new privacy and online transaction standards are changing how businesses interact with consumers’ data in the U.S. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview.

United States 131

United States Retail Customer Experience Data 131

PYMNTS

AUGUST 26, 2019

The August Automated Retail Tracker examines all the latest ways that supermarkets and other retailers are implementing technologies to provide more robust, high-speed services. Around the Automated Retail Wo rld. Kodak Moments is also working to advance self-serve retail with a newly launched photo printing kiosk.

Retail 139

Retail Trends Meeting Tools 139

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. With each passing decade, the buying patterns of teens undoubtedly and unequivocally see a shift alongside the advances in technology.

Retail 114

Retail social media Online Mobile 114

PYMNTS

JULY 22, 2020

Goldman Sachs has predicted that online shopping will expand by 19 percent each year during the next three years to come, which marks a rise from its past forecast of 16 percent. Goldman Sachs also noted that eCommerce penetration rose to more than 40 percent in May from 16 percent of retail spending domestically in the first quarter of 2019.

United States 260

United States Retail Maine Online 260

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Google Technology 259

PYMNTS

AUGUST 12, 2019

Among the ongoing trends in retail is the funding for online used car platforms, and the ongoing rise of eCommerce and digital payments in Latin America. Consumers who want to sell their cars via that platform reportedly seek an online price estimate. “If The latest news from SoftBank confirms the growth of used cars online.

Trends 115

Trends Online Report America 115

PYMNTS

JUNE 22, 2018

Five Supreme Court justices may have settled one of the longstanding issues of online retail, but that does not mean everything has suddenly cleared up. First, no sense of sky-is-falling doom emerged from any reliable retail or payments source. It accounts for more U.S. How Will Consumers React? Marketplace Worries?

Taxes 114

Taxes Online South Dakota Retail 114

Let's Talk Payments

JUNE 21, 2016

With significant advancements in technology, retail has to adapt to new market trends along with other industries. In order to understand the main trends in retail, communication agency Walkers Sands.

Maine 75

Maine Retail Trends Industry 75

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

MARCH 1, 2019

That behavior can sometimes lead to challenges for the retailers and services that want to engineer customer loyalty and drive sales. Retailers must also make sure they’re properly verifying the payment and personal information of these new customers, without adding friction to the buying experience. About the Tracker.

Online 155

Online blockchain Retail Massachusetts 155

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. When a consumer places an order by voice, it comes through the same ordering channel that an online or mobile order would.

Technology 121

Technology Maine Study Google 121

PYMNTS

MARCH 7, 2017

The online world has had a major impact on the retail industry over the past decade. Retailers have been in a frenzy over the last few years to find ways to both embrace the eCommerce arena while at the same time attract customers into their brick-and-mortar locations.

Study 109

Study Retail Industry Technology 109

PYMNTS

AUGUST 24, 2020

Retailers are not just looking to donate a percentage of profits to a charity or cause, either, but are also seeing it as a way to foster customer engagement. Donating to a variety of charitable causes can expand customer reach for retailer engagement. But like the market, and like the country, we are changing as well,” Smith said. “We

Online 142

Online Rhode Island New York Retail 142