PYMNTS

JANUARY 19, 2021

Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. A significant share are turning to their second-best alternatives, namely online chats and phone calls, to have their individual questions answered by an employee.

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Study social media Millennials Retail 196

PYMNTS

MARCH 30, 2020

California Consumer Privacy Act (CCPA), Washington Privacy Act (WPA) and other new privacy and online transaction standards are changing how businesses interact with consumers’ data in the U.S. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview.

United States 131

United States Retail Customer Experience Data 131

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

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Retail social media Branding Trends 151

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

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Study Millennials Retail social media 100

PYMNTS

AUGUST 3, 2020

Innovation has been a welcome development for retailers in the pandemic. The store marks a new chapter in retail technology, social retail and social currency all at the same time. The Burberry-Tencent venture could be the most high-profile use of social currency in retail.

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social media Retail Innovation Branding 125

PYMNTS

MARCH 14, 2020

With the coronavirus putting eCommerce front and center, it has unfortunately been joined by its cousin: online retail fraud. Conservative estimates put online sales at $630 billion this year. That doesn’t count alienated customers who are ready to pull the trigger on social media with a bad review.

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Fraud social media Online Retail 230

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. These extensions will only be granted to a select few retailers, however. About the Tracker.

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Strategy social media Regulation Retail 188

PYMNTS

OCTOBER 9, 2020

13-14, online merchants in America and beyond are preparing for the earliest, most aggressive selling season ever. With more and more commerce going online, he said, it will also be increasingly important for sellers to process a higher number of returns and chargebacks and to quickly settle customer disputes.

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social media America Online Branding 295

PYMNTS

NOVEMBER 23, 2020

The holiday shopping rush is always critical for Main Street small and medium-sized businesses (SMBs) in the U.S. — percent of consumers have switched from shopping for retail products in stores to shopping for them online, while 16.6 In some cases, like retail and restaurants, it’s because they are open for business.

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Maine Online Survey social media 143

PYMNTS

NOVEMBER 27, 2018

An IPO from an Alibaba -backed online platform is fueled by those connections, and also serves as an example of the rise of contextual commerce, even if that debut has not gone as expected. Contextual commerce is a retail practice centered around discovery. Social, as one can imagine, is a big part of contextual commerce.

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social media Retail Online Trends 147

PYMNTS

MAY 1, 2019

Google appears to be losing steam in the ongoing race to dominate the online advertising market, and competitors Amazon and Facebook are taking advantage of the stumbles. Another issue is attached to this recent news: Searches – specifically, product searches, which help drive online commerce. YouTube Concerns.

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Google Online Course social media 115

PYMNTS

MARCH 3, 2020

Alibaba’s worldwide online shopping platform, AliExpress, notified shoppers that the coronavirus might cause some delivery delays, Reuters reported. It noted in a social media post per the report, “Some shipping and logistics are experiencing longer waiting times for processing orders.” In other news, SoftBank Group Corp.

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social media Maine Groups Report 141

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

OCTOBER 16, 2020

Despite the many obituaries that have been written about brick-and-mortar stores over the past several months, physical retail isn’t dead — nor is it permanently shuffling off the stage. Physical retail is going to go on, although not in the form that the world previously knew it, sticky.io 13-14 Amazon Prime Day.

Retail 186

Retail San Francisco Branding Online 186

PYMNTS

OCTOBER 21, 2019

Retail chain Destination Maternity reportedly filed for bankruptcy on Monday (Oct. According to CNBC , the retailer is “buckling under the weight of an onerous debt load and struggling to compete with better capitalized competition.” The company owns 458 stores in the U.S., Another one seems ready to bite the dust. Larger Trends.

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Trends Retail social media Online 101

PYMNTS

AUGUST 9, 2019

Make room for more contextual commerce and more retail innovation in the travel sector. That’s the view from one of Google’s latest retail-associated launches, an airfare insight and travel recommendations offering. The travel industry also is the site of recent retail-oriented innovation. Contextual Commerce. Habibi asked.

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Google New York social media Retail 144

PYMNTS

DECEMBER 12, 2019

Aside from being an online marketplace where consumers can buy from trendy apparel brands such as LoveShackFancy and Vince, the company has chosen to roll out some of its own brands. It has website tabs for picks from fashion and social media influencers as well as sustainably sourced products.

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Los Angeles San Francisco social media Millennials 131

PYMNTS

JULY 2, 2018

We think those brands – those with an authentic history and story to tell – are going to be the winners in this changing retail environment.”. The Sharper Image shopper, Conn told Webster, is looking for two main things. And health, Conn said, is a “monster” category. The Sharper Image Idea.

Branding 101

Branding Retail New York Groups 101

PYMNTS

DECEMBER 15, 2016

More and more, the beauty industry has become ruled by millennials , women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. More research from The Harris Poll recently identified how and where (locations and retail sites) cosmetics buyers are purchasing cosmetics.

Millennials 100

Millennials Marketing social media Survey 100

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. The stage had been at least partially set to help merchants meet the demands of life lived online and sheltered in place.

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Report Online New Jersey Conference 245

PYMNTS

SEPTEMBER 25, 2018

Combine visual smarts with digital context and you’ve created an online shopping method that can respond to consumer impulses and discovery in ways that can feel pleasingly intimate – and can even lead to significant profit boosts. That’s one angle through which you can view a recent development involving Google Lens. New Role for Lens.

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Google social media Trends Examples 147

PYMNTS

JANUARY 9, 2017

The advertising, promotional, brand protection and eCommerce intelligence solution firm said that highly competitive online prices throughout the season were the main culprit behind holiday customers’ robust shopping behavior.

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social media Retail Trends Maine 100

PYMNTS

MARCH 19, 2018

Eleven James offers two main options for its services: The company can choose a watch for the consumer, or the consumer can make the choice. For this reason, Eleven James offers a program which will allow watch owners to submit pictures of their timepieces online. In Reza’s eyes, the service runs on the same concept as cars.

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Millennials social media Retail Maine 146

PYMNTS

FEBRUARY 24, 2017

Revlon will be stamping its name on 10 million Amazon shipping boxes, said Internet Retailer , to make an impression on eCommerce shoppers (especially the coveted millennial cosmetics market) as part of a campaign called the Love Project. As PYMNTS reported in December , the beauty industry has become ruled by millennials.

Millennials 121

Millennials social media Strategy Branding 121

PYMNTS

AUGUST 4, 2020

Some 49 percent say they shop online when they can, while 48 percent are favoring contactless payments and 46 percent say they’ve cut down on cash use. Just 9 percent of consumers told Visa that they shop exclusively at locally owned businesses versus 15 percent who shop exclusively at larger retailers. What Comes Next.

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Study Survey social media Online 315

PYMNTS

AUGUST 7, 2018

It can happen on a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. The breakdown of positive and negative experiences with contextual commerce also helped to define what’s attractive about the retail method, and how merchants need to approach it.

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Meeting social media Report Retail 110

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 30, 2019

With its aggressive use of social media as well as its popular sweat-proof clothing, Under Armour has fought an uphill battle to stand out in a space that has been dominated by Adidas AG and Nike Inc. Under Armour has been spending more to bolster its international market online offerings as well as open stores. for many years.

America 129

America social media Branding Maine 129

PYMNTS

NOVEMBER 29, 2016

Black Friday (and, to a somewhat lesser extent, Thanksgiving) get all the press as far as holiday retail goes, but as the holiday shopping extravaganza drew closer in 2016, the question that began circulating was actually about Cyber Monday and if it would manage to surpass and become the main event itself. Well, by the numbers: $3.39

social media 100

social media Maine Online Retail 100

PYMNTS

SEPTEMBER 7, 2018

Call it the Great Trade-Off, perhaps: Consumers give up data to online merchants and marketers in exchange for free services, targeted offers, discounts and other benefits. An ideal in online trust is what Aygen called “augmented reality,” which means “human brain power added to the power of a machine.”. Machine Help. No Longer Binary.

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Data social media Fraud Online 101

PYMNTS

NOVEMBER 19, 2019

The company outlined plans in July to build 1,500 restaurants in China in the coming decade, becoming the last of Toronto-based Restaurant Brands International Inc’s main brands to enter the country.”. are seen as increasingly bullish on the retail landscape in China, even amid trade wars and the worry of recession. Popeyes’ Path.

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Branding Retail social media Video 100

PYMNTS

JANUARY 11, 2017

Global beauty products company Coty is entering into a partnership with online P2P social commerce platform Younique. Indeed, as previously reported by PYMNTS , the beauty industry has become ruled by millennials, women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics.

social media 100

social media Millennials Online Maine 100

PYMNTS

NOVEMBER 27, 2019

The holiday shopping season is kicking into high gear with retailers working aggressively to entice customers with deals and discounts. Fraudsters, sadly, are also taking notice and are looking to take advantage of heightened retail activity to steal data and goods. Around The Digital Fraud World.

Fraud 151

Fraud Philadelphia social media Trends 151

PYMNTS

MAY 31, 2018

The paper reported that, in May, the online retailer “added two directors to its 11-member board that were nominated by activist investor Starboard Capital. The service said it attracts some 19 million unique monthly visitors to its online automotive marketplace. and autoscout24.de. and autoscout24.de.

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Indiana social media Illinois Georgia 105

PYMNTS

AUGUST 14, 2018

The 100-page catalog would arrive near the end of October for kids to look through and create wish lists before December — filling, perhaps, the void left by Toys R Us when it went out of business (in part because of competition from Amazon and other online retailers). Online retail accounted for 53.7 The reason?

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Retail social media Conference Groups 102

PYMNTS

APRIL 22, 2019

That’s reportedly the case when it comes to luxury retail brand Gucci. According to a new report in the Financial Times , Gucci plans to open six call centers, including in such cities as Florence and Shanghai, as the retailer chases consumer demand for smartphone-enabled commerce, especially among millennials in the hunt for luxury goods.

Millennials 158

Millennials New York City social media Branding 158

PYMNTS

AUGUST 21, 2019

Dealing with the online aspect of disaster relief requires a new, tighter approach to ID verification and authentication. Even social media is getting in on the act. Not to be too cynical about such efforts, they can also enable more online fraud. For example, Instagram recently launched a Fundraiser sticker.

Fraud 188

Fraud social media Mobile Online 188