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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.

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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Why Citizens Bank Put a Special UX Team at the Heart of its Mobile App Revamp

Bank Innovation

Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services.

UX 170
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How Important Is Voice and Design Tech to Banking Customer Experience?

Bank Innovation

When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.

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The Open-Source Philosophy

Perficient

Open-source codes are published publicly for all who wish to study and manipulate them, whereas proprietary software keeps users more restricted, inside hard, iron-clad lines. Perficient partners with many open-source companies to deliver innovative, scalable solutions to our clients. Contact one of our strategists today.

Software 251
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GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Leveraging technology in a personalized user experience is a critical way we will make this come true. Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences.

Mobile 294
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The Future Of Banking Comes To Sunday’s Big Game

PYMNTS

In the Lounge, guests will have the opportunity to try out a contactless payments experience featuring Diebold Nixdorf’s latest concepts — and some other innovations, too. “We The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.