PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. “The roadmap to regulation has been in place [in the U.K.]

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. Regulatory Hurdles Trip Up Disbursement Innovation. This can slow down progress.

Online 142

Online New Jersey Pennsylvania Regulation 142

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Essam, Head of Corporate Operations at Banque Misr said, “We selected Finastra due to the efficiency of its solutions and the team’s commitment to our business.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

FEBRUARY 28, 2019

This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences. Their user experiences need to be easy and friction-free, no matter the churning waters in the back end.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. No matter what, one of the biggest challenges in crafting a successful program is dealing with compliance and regulations, Geeslin said. Near-Term Challenges.

Cards 140

Cards Apple Data Innovation 140

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JANUARY 6, 2021

At a high level, he said, electronic payments generate value for FIs because they are able to monitor how and when (and why) people pay, which can give rise to innovation within the financial services space with new services that prove useful to consumers. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

PYMNTS

AUGUST 14, 2019

But a delay is not really a break – it just means more time for important work to be done, and for businesses and regulators to figure out what really works in the SCA space. Operational Concerns. based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience. a password).

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

OCTOBER 29, 2020

Offering a secure payment experience requires rigorous authentication or time-consuming behind-the-scenes security checks, which can often conflict with customers’ collective desire for an Uber-like frictionless experience. How Cloud Innovations Augment Business Payments.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

DECEMBER 2, 2019

Other companies have seen their IPOs go bust, trading well below their offer prices even as they seek to change their chosen verticals, such as ride-hailing and food delivery, and notching top-line growth while operating losses seem to be on the long-term horizon. There’s a continuous need, too, for tech innovators to find distribution.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

DECEMBER 29, 2020

It’s great to see the prioritization on innovation with this bill,” Wingert said, calling the AML regulatory changes important. While FinTechs and neobanks add value by focusing their attention on the user experience and business logic, their value isn’t being added in building better compliance functionality. “So

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

JANUARY 17, 2018

While this industry is largely reliant on corporates’ adoption of innovative technology, it is also instrumental to getting issuing banks in on the movement. Disruption from FinTech rivals, coupled with tighter regulations like interchange fee caps, are pushing FIs to explore new revenue streams, Juul said. APIs Add Fuel.

Fintech 187

Fintech Data Cards Innovation 187

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Digital bank subsidiaries: Many banking innovators intend to create not only differentiated digital user experiences, but also a true end-to-end business model.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

JULY 30, 2019

While the company may be operating in a different market than the U.K., The market as a whole can benefit from the competition and innovation that open banking will provide to the industry.”. Europe, U.S. and other areas where open banking initiatives are taking off. Finding Financial Inclusion.

User Experience 122

User Experience America Analysis Industry 122

Cisco

AUGUST 31, 2020

It’s exciting to see how Cisco is building the most powerful, innovative, and secure operational platform to enable enterprises, including those in highly regulated industries like financial services, to move confidently to the cloud.

Las Vegas 77

Las Vegas User Experience Industry Conference 77

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. One way to get consumer confidence is that someone has to look after the issue of fraud,” he told the publication. “At

blockchain 144

blockchain Security Software Tools 144

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. Visa, Sabre Pair For Virtual Travel Cards. NY Labor Department Secures Payroll Card Win.

Cards 131

Cards New York Lending Strategy 131

Insights on Business

FEBRUARY 13, 2019

In today’s rapidly changing business environment, managing responsiveness and the proliferation of regulations and IT systems, as well as rapidly expanding volumes and data variety, has become a high stakes balancing act. How a reimagined user experience in IBM OpenPages with Watson 8.0 IBM OpenPages with Watson 8.0

User Experience 79

User Experience Compliance Risk Management Training 79

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. In these sessions, you can dream.

US 195

US Training Examples Data 195

PYMNTS

MARCH 8, 2019

Because of these new regulations, however, businesses of all types are seeing their relationships with their customers change. The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience.

Lending 135

Lending Data Security Regulation 135

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. In a recent interview with PYMNTS, he explained why FIs must change their operating procedures to remain competitive with FinTechs. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

MARCH 16, 2018

Certainly regulations like PSD2 and the U.K.’s Because APIs facilitate integration between two services, the technology allows FinTechs to innovate in their niche markets, rather than attempting to be a jack of all trades. “I But it’s not just enterprise treasurers in need of solutions like these.

Risk Management 134

Risk Management Survey Management Fintech 134

PYMNTS

JUNE 29, 2017

Our market environment has become so much more complex because of the evolution of technology, regulation and data security. Because of this, the operational infrastructure needed to enter the game has pushed out many players. “Traditionally, the ISO was the sales and marketing driver for our industry.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. Cashless is now becoming king in stores, as merchants push digital over paper (and coin) in the name of efficiency and a better user experience.

Branding 184

Branding Cards Payments New Jersey 184

Fintech Labs Insights

MAY 26, 2017

ABN AMRO’s Helène Erftemeijer elaborated on the role Fenergo’s technology will play in helping the bank improve the user experience for its clients. And in March, the company partnered with BBVA, Spain’s second largest bank and a widely-known, eager adopter of innovative financial technologies.

Management 17

Management Innovation Compliance Capital 17

Lex Sokolin

SEPTEMBER 3, 2020

How does software operate? Where does it operate? You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet. At the core of the answer is the question about the computing paradigm. Who secures it?

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

FEBRUARY 17, 2017

Ed Metzger, Santander’s head of technology innovation, was quoted as saying : “The worlds of technology and banking continue to evolve at pace, working hand in hand to deliver a friction-free user experience. Would the line of communication be continuously open in real time or operate in voice message packets?

Google 109

Google Mobile Technology User Experience 109

PYMNTS

JANUARY 31, 2018

Slack has made a user experience that is easy … to integrate other products and services into their platform” with one-click integration sans specialist knowledge. That’s a real challenge, because you do not have the visibility and oversight that you need across receivable operations,” Garrett explained.

Management 116

Management Data social media System 116

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

PYMNTS

JULY 18, 2018

Operating within a large network of corporate clients in more than 90 markets, Citi is deep in the belly of the global corporate payments beast. For example, he said that clients have begun discussing how to provide their beneficiaries with access to this information, implement analytics capabilities and customize their own experiences. .

Payments 101

Payments blockchain User Experience Examples 101

CB Insights

MARCH 8, 2018

These startups “challenge” the traditional incumbent business model by charging customers transparent low fees, providing faster services, and delivering a better user experience through always-available digital interfaces. How challenger banks leveraged regulation. How challenger banks have leveraged regulation.

Retail 78

Retail Digital Banking Fintech Regulation 78

NCR

JANUARY 13, 2017

Banks should be shifting to more customer-centric software that provides better user experience and improves customer service. Implementation of chatbots in the financial services industry is already being seen with companies like MasterCard , Bank of America , and to streamline customer service operations.

User Experience 40

User Experience Industry Innovation Customer Experience 40

NCR

JANUARY 17, 2017

As fintech startups battle it out to get their share of the business, the drive for innovation is spreading well beyond traditional tech hubs and basic banking products. At the same time, new regulations, such as PSD2 , are changing how different transactions are viewed by the regulating bodies.

Fintech 40

Fintech Trends Industry Compliance 40

PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions. Delving Deeper . The term means something different in Europe, the U.S.

Innovation 153

Innovation Regional System America 153

PYMNTS

AUGUST 12, 2020

It’s one of several COVID-era innovations from the fantasy sports brand. We’ve been very mindful of that fact,” he said, “and making sure that our products are as innovative as possible, and that we’re finding new ways to continue to engage fans.”.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

JULY 13, 2017

“FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In By outsourcing all that to an acquirer, an ISO saves on risk, regulatory, technical and operational overhead. Risky Business?

User Experience 108

User Experience Software Compliance Payments 108