Perficient

OCTOBER 13, 2020

This stifles opportunities at innovation and constrains businesses to continue operating as they were at time of installation, and not instead evolving as their internal processes need to change. When amazon.com couldn’t find existing solutions to meet their CX vision, they built their own. Amazon Connect.

Technology 340

Technology Customer Experience Software Resources 340

Perficient

SEPTEMBER 19, 2023

The world’s largest gathering of insurance innovation, InsureTech Connect (ITC) , is right around the corner. Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities.

Conference 221

Conference Strategy Innovation Industry 221

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Drive innovation with creative talent and practices.” Partnering with the right digital transformation service provider is vital to thrive in this digital age.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

NOVEMBER 4, 2020

These innovations have revolutionized diners’ experiences and transformed the purchasing process. The following Deep Dive explores the ways in which QSR customers’ ordering and payment habits are shifting, as well as how restaurants are changing their operations to meet consumers’ new payment demands. The Evolution Of Ordering.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. The sequel, “ Meet The Fockers ,” released in December of 2004, was among the top-grossing films of 2005. I Don’t Want To, But I Have To’. It is also pretty hilarious.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

DECEMBER 9, 2020

The takeover signaled an evolution of the company's business model from a traditionally business-to-consumer (B2C) seller, to one that includes business-to-business (B2B) operations. Technology today can automate a range of workflows surrounding a B2B payment, including invoicing, payment term management and payment processing.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

OCTOBER 17, 2018

New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs. They are innovating to meet consumer demand for new payment methods , and to improve customer convenience through technologies such as kiosks.

Innovation 144

Innovation Retail Data Meeting 144

Bank Innovation

JUNE 1, 2017

We want to meet you! Bank Innovation is launching a Meetup group, where we plan to organize networking events, with insightful panels and (of course) happy hours. We guide innovation professionals to better results, and highlight new technologies that deserve attention. A banking professional? And […].

Groups 199

Groups Innovation blockchain Course 199

Bank Innovation

JANUARY 8, 2020

While chip cards are becoming a mainstay at brick-and-mortar retail checkouts, gas pump payment technology lags behind. Gas station operators who fail to […]. Visa and Mastercard have given U.S.

Cards 259

Cards Meeting Groups Retail 259

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

Bank Innovation

JUNE 11, 2018

In its two years of operation, it has already issued loans totaling over $370 million in Norway and expanded into Finland. While many businesses have goals, few are moving towards them as successfully as Instabank.

Meeting 186

Meeting Technology Lending Operations 186

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

JANUARY 15, 2021

The Hudson Group plans to add Amazon’s Just Walk Out technology to some of the popular convenience stores the chain operates at more than 1,000 North American airports, train stations and other landmarks and tourist destinations. . Checkout-Less Retail Is Becoming A Reality .

Technology 196

Technology Dallas Retail Training 196

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. This change in consumer behavior is expected to remain even after vaccines are more widely distributed.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. The eCommerce operator reportedly is leasing some 500,000 square feet of space in a three-story warehouse in Amazon’s hometown of Seattle, according to The Wall Street Journal. The company applied to the U.S.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

FEBRUARY 27, 2019

These market conditions may not seem ripe for FinTech innovation, but where there are challenges, there are opportunities. Michael Sassoon, CEO of banking and technology firm Sasfin , recently told PYMNTS about some of the country’s biggest hurdles in small business FinServ — and what technology innovators hope to do about them.

Technology 190

Technology Industry Innovation Big Data 190

Perficient

FEBRUARY 18, 2021

As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applications, but also to automate time-consuming processes and improve business operations. Provide operational support through automation. Learn More.

Tools 531

Tools Innovation Resources Operations 531

PYMNTS

OCTOBER 12, 2018

The innovation economy requires more than caffeine and collaboration for fuel. WeWork also wants to make a bigger name for itself as an enabler of innovation. Innovation Program. Coffee Meets Bagel has recently set up operations in Seattle — its first office outside San Francisco — and used WeWork space for that.

Innovation 122

Innovation San Francisco Seattle Meeting 122

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. So we led with technology.”. Brown said in a recent conversation with PYMNTS’ Karen Webster. “The

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. Digital Technologies Under COVID-19. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

NOVEMBER 27, 2020

Many of these consumers have owned and operated firms themselves that rely on manual B2B payment processes, but they are now comparing their businesses’ slow legacy payment methods with the real-time transactions enabled by P2P apps. It is also notable that 50 percent of Zelle’s users are ages 45 and older. percent during Q3 2020.

Meeting 265

Meeting Payments Groups Tools 265

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

Perficient

FEBRUARY 29, 2024

Driven by technological advancements, regulatory changes, and shifting consumer preferences, the banking industry must evolve and respond accordingly. Explore and integrate alternative data sources and innovative scoring models to offer fairer assessments of creditworthiness.

Trends 221

Trends Industry Analytics Compliance 221

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. The benefits of using digital B2B payments solutions extend far beyond their ability to support a decentralized workforce. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

MAY 24, 2019

The Financial Crimes Enforcement Network ( FinCEN ) is launching an initiative called the FinCEN Innovation Hours Program, as a call to private sector companies that have developed tech to fight money laundering and terrorist financing, the organization said in a release. The meetings will usually be held on the second Thursday of the month.

Innovation 124

Innovation US Metro Washington 124

Insights on Business

JULY 26, 2018

IBM RegTech Innovations. One of the best things about working at IBM—and in the RegTech field in particular—is meeting daily with the engineers and developers who are driving technological innovation in the financial industry. Those types of capabilities are very difficult to achieve without using blockchain technology.

blockchain 151

blockchain Innovation Customer Experience Compliance 151

PYMNTS

NOVEMBER 5, 2019

Merchant acquiring and payments firm Priority Technology has teamed with Company.com to provide access to its full stack of technology, services and payments solutions to Priority Technology’s clients. Company.com was launched in 2008 to offer businesses a one-stop solution to find trustworthy, vetted resources.

Technology 109

Technology Payments Resources Meeting 109

BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

Operations 90

Operations Policies System Regulation 90

Bobsguide

MARCH 12, 2022

CompatibL was quick to act to counter the adverse impact of the global disaster and to provide its clients with innovative technology. Today, we are proud to have won the prestigious Best Modeling Innovation accolade at Risk Markets Technology Awards 2022. The Risk.net judges said: “This is truly innovative.

Technology 78

Technology Marketing Risk Management Innovation 78

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

Operations 109

Operations Technology Examples Mobile 109

Bank Innovation

DECEMBER 14, 2018

What is the best way to make solutions for the fintech sector meet the high requirements of challenging customers, especially while every bank is rushing towards digitization? Ever-newer technologies are currently presented by […].

Technology 186

Technology Meeting Trends Fintech 186