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Why Legacy Banks Have Mobile App Advantages

PYMNTS

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184
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Is UX The Mobile Wallet Whisperer?

PYMNTS

Some of the companies leading the omnicommerce charge recently concentrated their efforts on introducing innovative plans to expand both their consumer base and also bolster their payment offerings. Shopping cart abandonment happens at all stages of the checkout process, even before an item finds its way into the cart, Castro said.

UX 100
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Costa Coffee Trials Delivery, Loyalty Program For A Faster Fix

PYMNTS

UX, Payments and App Innovation. Costa’s stores have made physical infrastructure changes to mirror the app innovations to reduce pain points such as long lines while adding personalization to the overall experience. Costa needs to innovate continuously. We did a lot of operational testing beforehand.

Mobile 101
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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

report: “The rise of digital innovators in financial services presents a significant threat to the traditional business models of retail banks.”. FinTech firms, instead of seeking to break through the banking walls and create a new payments world, are instead “helping to enable many of those innovations for those banks.”

Fintech 191
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The Future Of Banking Comes To Sunday’s Big Game

PYMNTS

In the Lounge, guests will have the opportunity to try out a contactless payments experience featuring Diebold Nixdorf’s latest concepts — and some other innovations, too. “We The UX Experience. Huge shares of budgets in both sectors are going toward improving the user experience through consumer-facing innovation.

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The Mobile Banking and Payments Summit – Impressions from Day 2

Celent Banking

The day focused mostly on mobile wallets, with a few main points shared below: Mobile wallets have been challenged by industry barriers : The old rule of thumb with a payments scheme is that it needs to please three parties: the merchant, the bank, and the consumer. I was only able to attend the final day, but it didn’t disappoint.

Mobile 100
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FinovateFall 2015: A Week in Tweets

Fintech Labs Insights

Often irreverent, but always ready to give a tip of the hat to true innovation, that’s our crowd and the truth is that our Finovate conferences just wouldn’t be the same without ’em. “Idk about you, but I hope my financial data is more secure than my World of Warcraft profile.” Fair, but firm.

UX 12