PYMNTS

NOVEMBER 9, 2018

percent of retailers have said they innovate to improve customer loyalty. That, in fact, is one of the main findings in the new Retail Innovation Readiness Index from PYMNTS, powered by FinTech firm AEVI. Things have changed, though, he said — one reason why that innovation finding carries such weight. “I

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. One recent study found that 51.7 They are beginning to value placing more emphasis on being able to pay however they like, for example.

Online 241

Online Payments Retail United States 241

PYMNTS

JULY 25, 2017

Technological advances are pushing the boundaries for what’s possible in a variety of industries. Stemming from AI, machine learning is helping technology move at a swifter rate, and as more people bring their shopping needs into the online world, it’s likely that machine learning will play a larger role moving forward.

Fraud 196

Fraud Online Retail Maine 196

PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online. Better Fit.

Retail 137

Retail Innovation San Francisco New York City 137

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

MARCH 26, 2019

Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. When a consumer places an order by voice, it comes through the same ordering channel that an online or mobile order would.

Technology 121

Technology Maine Study Google 121

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

MAY 24, 2019

billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. It’s almost become the norm for women in their twenties and thirties [to buy clothes online] because it’s how they grew up,” she said.

Innovation 134

Innovation United States Online Millennials 134

PYMNTS

OCTOBER 10, 2018

Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. That means being able to use features, like online and mobile app ordering and self-service kiosks, that make ordering faster and more convenient. That said, different customers have different expectations.

Innovation 152

Innovation Customer Experience Data America 152

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Loyalty, too, is a source of innovation.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

Abrigo

OCTOBER 7, 2016

Have you purchased anything online recently? The benefits of utilizing e-commerce technology are readily apparent to us because they are personal: We find what we are looking for; we find it at a cheaper price; we can get it more quickly. Leaders reap multifaceted benefits from the technology tools they adopt,” BCG’s report said.

Technology 170

Technology Boston Software Study 170

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. Amazon, of course, is the leader and main inspiration for such same-day delivery efforts. And beyond this warehouse news, the eCommerce company is also experimenting with other – perhaps sexier – shipping innovations.

Innovation 243

Innovation Seattle California United States 243

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. That’s our No.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. That technology promises to play a bigger role this holiday shopping season, according to an analysis. Related Innovation. That includes beacons. New Beacon Growth.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

MARCH 19, 2019

To enhance diners’ experiences in quick-service restaurants (QSRs), managers are utilizing digital innovations, enabling everything from faster orders to more efficient kitchens. More than 70 percent of QSR managers see these as the main benefits of implementing technology, according to the PYMNTS Restaurant Readiness Index.

Innovation 179

Innovation Houston Denver Mobile 179

PYMNTS

DECEMBER 5, 2019

A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Recent Developments From the Restaurant Front.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

MARCH 12, 2020

An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same. He’s seen TikTok become a B2B marketing platform where players are “singing funny songs, telling jokes and learning how to really interact online.” As a result, the company’s sales reached 44.73

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

MARCH 20, 2020

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

PYMNTS

AUGUST 12, 2019

Among the ongoing trends in retail is the funding for online used car platforms, and the ongoing rise of eCommerce and digital payments in Latin America. Consumers who want to sell their cars via that platform reportedly seek an online price estimate. “If The latest news from SoftBank confirms the growth of used cars online.

Trends 115

Trends Online Report America 115

PYMNTS

JULY 18, 2019

Data is where it’s at, and more credit unions (CUs) are waking up to the fact that without sophisticated analysis of customer data, they risk being left behind as financial institutions continue to adopt innovative digital technologies to please the modern consumer. Investment Trends. Among the most significant findings?

Innovation 124

Innovation Data Cards Maine 124

Bank Innovation

JUNE 6, 2017

Building artificial intelligence technology into a financial system is tricky—mainly because artificial intelligence technology is still in its nascent stage. Moving it out of that stage, according to experts, means innovating a very specific sect of the technology, known as natural language processing (NLP).

Maine 207

Maine Innovation Technology System 207

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. The offering comes as 4.9

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

NOVEMBER 6, 2019

5) meeting that “Restock Kroger is repositioning our business by widening and deepening our competitive moats” in four main areas. The grocer is working with icons like Walgreens and Microsoft as well as innovators such as Ocado and Nuro to enhance the customer experience and accomplish tasks that it cannot do alone.

Innovation 109

Innovation Customer Experience Tennessee Retail 109

PYMNTS

FEBRUARY 17, 2020

To provide consumers with the curation of a subscription box or the flexibility of a rental platform, digital innovators are tapping into the subscription business model. And, the report notes, businesses in different verticals are heavily investing in the infrastructure and technology needed to provide these services.

Innovation 144

Innovation Apple Retail Exercises 144

PYMNTS

JULY 22, 2020

Goldman Sachs has predicted that online shopping will expand by 19 percent each year during the next three years to come, which marks a rise from its past forecast of 16 percent. The need for fulfillment centers is fueling half of industrial transactions today per the past report in contrast to 35 percent prior to the pandemic.

United States 260

United States Retail Maine Online 260

PYMNTS

JULY 27, 2020

Our surveys found that like most consumers and businesses, Main Street SMB owners thought in March that the lockdowns would last two or maybe three months tops. They want technology to expedite moving funds from their online sales into their bank accounts in real time. But even then, 58.4 percent of U.S. Cash Flow Woes.

Maine 234

Maine Payments Study Survey 234

Bank Innovation

MAY 26, 2017

The next big thing in financial services won’t make it very far off the ground if FIs don’t innovate with an eye towards compliance.

Compliance 300

Compliance blockchain Maine America 300

PYMNTS

APRIL 23, 2020

In the inaugural Digital Banks And The Power Of The Cloud Tracker® , PYMNTS examines how cloud-based tools are becoming part of banks’ digital transformations worldwide and how they are overcoming obstacles that can come with implementing these technologies. Developments Around The Cloud Banking World. The bank has designated $3.7

Digital Banking 262

Digital Banking Security Innovation Google 262

PYMNTS

APRIL 4, 2019

Part of the growth in digital came from online marketing, Niccol told investors when discussing the latest Chipotle financials. Even so, 62 percent of customers said innovations would make them more inclined to visit QSRs in the future, according to the latest PYMNTS Restaurant Readiness Index. Chipotle’s Digital Gains.

Innovation 136

Innovation National Mobile Trends 136

PYMNTS

NOVEMBER 12, 2018

Once consumers reach the app’s main screen, they can find photos of the product that is up for sale that day, along with options for colors and sizes, and make a purchase, if they so choose. And payment innovators are taking note, with Samsung Pay bringing new shopping and rewards features to its mobile payment service.

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. Distribution.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

AUGUST 20, 2018

But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. The plaintiffs in the case weren’t the families living on Main Street, U.S.A., Its failure to keep innovating in the face of new players that did was A&P’s downfall. Lower prices.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

APRIL 28, 2020

That’s good news for consumers, great news for the payments ecosystem but a mixed bag of news for retailers, particularly the Main Street small- to medium-sized businesses that have been, as a group, slow to embrace digital. There is so much innovation that can come out of this. But the technology exists; the capabilities exist.

Maine 273

Maine Payments Innovation Customer Experience 273

PYMNTS

DECEMBER 3, 2019

They are trading the experience of sitting down in a booth or at a table for the convenience of having their meals arrive at their doors with mobile technology that provides access to a variety of menu items with a few taps in the digital age. The share of restaurants with in-house mobile ordering capabilities is 18 percent.

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

JUNE 25, 2019

When it comes to retail, general commerce and online payments, the increasingly powerful middle class in India will probably get major credit in future textbooks for shaping the global digital economy. The rise of Oyo comes amid other innovations and disruptions in the world of online travel. Winning Formula. Retail Influences.

Online 100

Online Retail Capital Marketing 100