PYMNTS

SEPTEMBER 4, 2019

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. To learn more about how TD Bank is innovating its call center experience, visit the Tracker’s Feature Story.

Security 152

Security social media Tools Knowledge Base 152

PYMNTS

APRIL 22, 2020

Crafting KYC processes that combine customer data from credit agencies, governmental sources, utility companies or even social media sites with banks’ previously siloed data is one way they could potentially enhance their onboarding processes’ security while maintaining speed and seamlessness. Biometrics and Onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

APRIL 11, 2017

And I think a lot of that has come with how business has changed … moving more and more transactions,” which run the gamut from opening a bank account to transferring money, or even paying a babysitter through an online service. You can get a lot of things accomplished in life online. Data Point One: One Billion Plus.

Data 101

Data social media Fraud Online 101

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Chip card reader for when customers are shopping online to improve security. David Carr (Innovation Manager).

Video 40

Video Mobile social media Analytics 40

CB Insights

MAY 10, 2018

State of Innovation Report. When BeverageCo sought to take advantage of digital, they had many isolated initiatives (such as online advertising and a corporate Facebook page) underway, but lacked traction in any of them. Many are still in wide usage today. Get exclusive access to our survey of 677 corporate strategy executives.

Strategy 78

Strategy Management Analytics Tools 78